Law Office of Donna Person Smith is a Personal Injury law firm in Puyallup, WA, located at 3708 14th St Pl SW and reachable at +1253-840-0288. Clients have rated the firm 3.8 out of 5 across 76 public Google reviews, 10 of which include written feedback. The most recent written review is from SS on Apr 24, 2026 (189 days ago).
What reviewers consistently praise:care for the whole situation, clear next steps, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm:Sterling Law and Donna Person are the attorneys most frequently named by clients in reviews of Law Office of Donna Person Smith.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
At a Glance
3.8
76 reviews
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Years Experience
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Practice Areas
Puyallup, WA
Office Location
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About Law Office of Donna Person Smith — Puyallup Accident Attorney
Law Office of Donna Person Smith is a personal injury law firm serving clients in Puyallup, Washington, located at 3708 14th St Pl SW 98373.
Review evidence: Clients have left 76 public Google reviews averaging 3.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Puyallup, Washington firms before you decide.
Quick signals: attorneys named most often in reviews are Sterling Law, Donna Person; the Google Business profile for this firm is verified; 7 photos are public on Google; contact the firm to ask about consultation fees.
I am very grateful for the representation I received from Sterling Law Group. From start to finish, they were professional, responsive, and focused on what mattered most — the best interests of my children.
My case was emotionally challenging, but I felt supported and well-advised throughout the process. The team was thorough, clear in their explanations, and realistic about expectations. In the end, the outcome reflected exactly what I was hoping for in terms of stability and protection for my children.
I appreciate the hard work and dedication that went into my case and would recommend Sterling Law Group to anyone navigating a difficult family law matter.
Communication terrible, took alot of money and didn't show up in court came in to the zoom was repremanded by the Judge. She took over 7k and did nothing. This is very Unfortunate.
I think the Para legal team they have is wonderful. The lawyers especially Donna not so much. Terrible at establishing presence in the court room. They promise the world with little results. I understand that a lawyer studies and practices on law, but when they represent you they should know the case and structure. Pretty bad experience with this law firm. I wouldn't recommend them to anyone.
I am very grateful for the representation I received from Sterling Law Group. From start to finish, they were professional, responsive, and focused on what mattered most — the best interests of my children.
My case was emotionally challenging, but I felt supported and well-advised throughout the process. The team was thorough, clear in their explanations, and realistic about expectations. In the end, the outcome reflected exactly what I was hoping for in terms of stability and protection for my children.
I appreciate the hard work and dedication that went into my case and would recommend Sterling Law Group to anyone navigating a difficult family law matter.
Communication terrible, took alot of money and didn't show up in court came in to the zoom was repremanded by the Judge. She took over 7k and did nothing. This is very Unfortunate.
I think the Para legal team they have is wonderful. The lawyers especially Donna not so much. Terrible at establishing presence in the court room. They promise the world with little results. I understand that a lawyer studies and practices on law, but when they represent you they should know the case and structure. Pretty bad experience with this law firm. I wouldn't recommend them to anyone.
Absolute pleasure dealing with the attorneys' at the Law Office of Donna Person Smith.They made what could have been a difficult situation much easier than I thought it would be. I would recommend them to anyone.
I cannot say enough good things about Donna and her paralegal, Cheryl. My divorce process lasted a little over two years, because it included a year long pause for family medical issues. I started my divorce process with a different attorney who ultimately did not listen to me, communicate with me, or explain things to me. It left me feeling scared, helpless, and uncertain of the future. Divorce is already a devastating process and compound that with the wrong attorney, its such a difficult road. I finally reached a point i needed new counsel and reached out to Donna and Cheryl, and then everything changed. From the very first conversation, they listened carefully, communicated promptly and clearly, and explained every step of the process. They kept me informed at every step, especially about contact from opposing counsel, and what things meant, and put my mind at ease during a time that had been extremely stressful. Their professionalism, compassion, and responsiveness were a breath of fresh air. I only wish I had had the courage to switch to them sooner.
Donna and Cheryl always had my best interests at heart. They were able to complete my divorce with care and expertise, and I will always recommend them to anyone in need of legal support. I am so grateful for everything they did for me — truly 5 stars!
I can’t express how much I appreciate Eric and his paralegal Christina. There was also a time where Christina was out of office, so Cheryl helped out a lot too. My divorce case was a messy and unusual one and they were still willing to work with me and help me through every step of the way! It may have been a long and tricky case, but they did everything they could to help to go as smoothly as possible. My questions were always answered and my concerns were addressed. There were a few times that both Eric and Christina personally called me to tell me some news, instead of just sending an email. This morning, my divorce was finalized and everything went my way custody wise, thanks to Eric, Christina, Cheryl, and the rest of the team.
I am hoping I never have to go through a divorce case or custody case, but if I just happen to find myself in the same situation, I will definitely be using them again and plan to response them to anyone I know that is going through the same thing. I recommend using Sterling Law if needed. I feel like both Eric and Christina were a huge part of my life, that it is actually going to be weird not getting phone calls or emails from them for awhile.
THANK YOU Sterling Law! I honestly don’t think my case would be done yet or even progressing without them.
Everyone in the office were very friendly and helpful. Calls and emails were always returned in a timely manner. I definitely feel that they cared about my case and the results were exactly what I was hoping for!
Not even worthy of one star.
Not helpful, not honest, do NOT recommend Donna Person Smith, specifically.
She can be effective in the most basic, easy money cases (I referred my house cleaner to her for his daughter and that worked out fine), but when it comes to complexity and supporting Woman and Children that are compromised, she will NOT help or support you.
Found out from opposing council, she delayed my case (when I was a victim of financial Coercion, which she was aware of), due to her daughter's horse riding show schedule.
While my ex was holding our funds, I was going to the food bank, and she delayed the case for HER benefit.
Cost me in the end over a half MILLION in losses.
Thank you, DPS!!
$200 just for a consultation and that's due at the time of scheduling. Get real. If you have to charge for that then your in it for the money, not for helping people.
The Law Office of Donna Person Smith provided outstanding legal assistance during a challenging time. Donna and her team were not only highly knowledgeable and professional but also genuinely caring and attentive to my needs. They took the time to explain every step clearly, making me feel confident and supported throughout the entire process.
Their attention to detail, responsiveness, and dedication truly set them apart. I felt valued as a client and knew I was in excellent hands. Thanks to their expertise, my case was handled efficiently and with the best possible outcome.
I highly recommend the Law Office of Donna Person Smith to anyone seeking trustworthy and compassionate legal representation. Five stars all the way!