Law Office Of Irene Pugachev Aurora has 193 total reviews (169 with text) and an average rating of 5.0 stars.
Law Office Of Irene Pugachev Aurora
★★★★5.0
Based on 169 text reviews, clients consistently mention "recommendation", "communication", "case_outcome". Reviews mentioning process transparency average 4.9 stars.
Case # Treatment(14 mentions) — 71% positive, avg 5.0★
Trust Signals
Cross-Firm Reviewers
6
Reviewed multiple firms
Peer Endorsements
6
From other attorneys
Local Guides
0
Google Local Guides
Rating Contradictions
0
Star vs sentiment mismatch
Text Reviews
169
With written feedback
Response Rate
0%
Owner replies
Sentiment Breakdown
positive99%
negative1%
mixed0%
neutral0%
Dimension Key (What Each Label Means)
Communication
How responsive and communicative is the firm?
Process Length
How long does the legal process take?
Process Transparency
Are clients kept informed about case progress?
Fee Transparency
Are fees and costs clearly explained upfront?
Lowball Pressure
Does the firm resist insurance lowball offers?
Choosing Right Firm
How do clients decide this is the right firm?
Case # Treatment
Do clients feel like a number or a person?
Needing a Lawyer
Do clients feel the firm was necessary?
Lock-in Fear
Can clients leave without penalty?
Settlement Confusion
Is the settlement process clearly explained?
Marketing vs Reality
Does the firm deliver on its marketing promises?
Holistic Advocacy
Does the firm care about the whole person?
Response Quality
0/100
Personalized0%
Semi-Personalized0%
Boilerplate0%
No Response100%
Case Types
Immigration66
Personal Injury30
Unknown29
Disability28
Criminal Defense20
Auto Accident11
Estate Planning6
Divorce2
Wrongful Death1
Highlighted Reviews - Full Text (96)
Muvaffaq Mukammal2020-04-07
positive
Absolute pleasure this firm was to deal with and work with. Very informative, make you feel like family, and always have your best interests at hand by working very hard for you to get what you need. Irene explained everything - all steps, my options in very professional manner. I would definitely recommend Irene very highly. No other firm could compare with Law Office of Irene Pugachev, she is truly are the very best of the best. I have never met such an amazing, smart intelligent, caring person like her. She will get you what you deserve with no doubt. If you ever have a problem whether it is divorce, immigration, car accidents, or any other matter please contact Irene you will not regret it. It took so long to say Thank you so much for making my life better.
ImmigrationProcess LengthProcess TransparencyFee TransparencyCase # TreatmentDetailed narrative with concrete case experience
It's a pleasure to deal with a true professional. She immediately resolved all my issues. She exudes confidence and a level of professionalism rarely seen in today's world. In my opinion, Irina Pugacheva is a true professional with impeccable honor and integrity! She was precise and to the point, without false hopes or promises! Thank you again!
It's refreshing to deal with a true professional who is exemplary in her field. She immediately resolved any and all issues pertaining to my case. She exudes confidence and a level of professionalism rarely seen in today's world. In my opinion, Irina Pugacheva is a true professional with impeccable honor and integrity! She was precise and to the point, without false hopes and promises! Thank you so much again!
Criminal DefenseMarketing vs RealityDetailed narrative with concrete case experience
Irene is one of the best lawyers in town. My son got hit by an uninsured motorist (didn't even have drivers license on him) when he was on his way to school and was taken to ER and got transferred to Pediatric ICU because of his injuries. Since the driver had no insurance, it was certain that we will have to pay all the medical expenses ourselves not including all the hardship that my son went through. Thanks to Irene's knowledge and guidance, we were able to get compensation from our insurance company. Without her help, we would have been totally lost. I'm so thankful to her and I would highly recommend Irene to anyone who needs assistence. She is very professional, passionate about her work. Most importantly, excellent at what she does.
ImmigrationMarketing vs RealityHolistic AdvocacyDetailed review with outcome signals
Not a second thought I would not think twice about obtaining any other attorney. I had started my case with a different attorney who seem to have some shortcomings. The case was going nowhere communication was difficult and I was frustrated. Then She offered to take my case and things started progressing everything went smoothly and now we're getting done correctly and in order. Her knowledge, integrity, honesty, and service are unmatched. She is very respectful and reliable. Always responded to my messages or questions promptly. She is fair and I feel she actually enjoys helping her clients. I highly recommend Her. I cannot say enough except that if you are able to obtain her you will understand why I wrote this.
ImmigrationCommunicationProcess TransparencyFee TransparencyMarketing vs RealityDetailed narrative with concrete case experience
This attorney deserve 100 stars ..
I just got my citizenship today , although my case wasn’t an easy ( been arrested 2 times plus first marriage was rough )but with Irene everything went well, I had not one but 2 interviews at USCIS , she where with me on both ( second interview was 5 hours waiting time , I was about to leave but Irene talk me to stay and wait, she even have to cancel her other two appointments that day bc of waiting time at USCIS office )
She is absolutely the best immigration lawyer , very professional , alway pick up the phone or call be right back as soon as she can.. U can definitely rely on her..
Irene , me and my family really appreciate u.. thanks so much be very patient with
ImmigrationCommunicationMarketing vs RealityDetailed narrative with concrete case experience
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Filtered Reviews
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Average Rating
5.00
Reviews (30d)
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Reviews (90d)
2
Velocity / Month
0.58
Assigned Tags (79)
Showing 71 of 193 reviews.
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71
Aleksandr Omelchenko
a week agoDate: 2026-01-28
Auto Accident
Post-Settlement
Irene Pugachev helped me with my car accident settlement and did an excellent job. She was professional, attentive, and got great results. Highly recommend!
Absolutely amazing lawyer! She helped me navigate a really stressful hit-and-run situation where the other driver crashed into me and took off. She handled everything with care and professionalism, helped me recover my losses, and got me through it all smoothly. Highly recommend!
Case # Treatment (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
"I am deeply grateful to the Law Office of Irene Pugachev for their professional help after my car accident. Their expertise and persistence secured fair compensation for my damages and injuries. The lawyers were always available and supportive, helping me recover and return to normal life. I highly recommend their services."
I would like to express my gratitude to Irene for all her help. My husband and I came to her after a car accident, and she turned a stressful experience to be very smooth instead. She is kind and profesional through and through. Would highly recommend!!
Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I agree with all the reviews; in my opinion, they are completely objective. I agree with them and would like to add: I personally believe that Irina Pugacheva is the best attorney in the state! She is a highly skilled professional who knows and loves her work. She is sensitive and responsive. She articulates her thoughts clearly and explains each step very clearly. She handles her cases expertly. I express my endless gratitude for the difficult but productive work she has done, and I wish her great success in her career!
Process Transparency (positive)Case # Treatment (positive)Marketing vs Reality (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I went to Irene Pugachev after a car accident and have never regretted it. I would call her work above and beyond unbelievable. If you have been in a car accident just give her a call.
Communication (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Thank you, beautiful and responsible lawyer. thank you all for everything. keep making it easy for everyone. I hope to do a lot of business with you, thank you once again
No ResponseSentiment: positiveMixed DetailClient Relationship Unclear
Irene is the best! I would recommend her to anyone. She is very knowledgeable, organized and super efficient. I am very glad I found her, because it was a very smooth process with her at my side.
Process Transparency (mixed)Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Irene is amazing and works hard to take care of her clients. I am so grateful I had her on my side! I would recommend her to everyone I know! Thank you Irene, you are the best!
Case # Treatment (positive)Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
From the first moment I met with Irene I had a feeling that I was in a good hands. She is a very knowledgeable, understanding, and caring attorney. I felt very comfortable and can recommend her to anybody who needs help.
Process Transparency (positive)Fee Transparency (mixed)Case # Treatment (positive)Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
My wife and I are really happy with the way Irene handled our case, not to mention that she was always available for any questions and inquiries about the process.
Process Transparency (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Great professional service provided from top to bottom! Communication was excellent throughout the process. For the first time in many years, i sought a lawyer for a car accident that occurred and she was very friendly and professional. 5 STARS!
Straight to the point, showed her support and understanding instantly. Forms that drove me insanely crazy for a few months we filled out together in an hour. Thank you!
Great experience. Irene is very smart and really good in what she does. She makes sure client is satisfied and in peace, worry free all through out the process.
Process Transparency (mixed)No ResponseSentiment: positiveMixed DetailClient Relationship Unclear
Irene is the type of lawyer that you should want to keep on speed dial. She is very efficient and gets the job done promptly. I would recommend her to friends and family.
No ResponseSentiment: positiveMixed DetailClient Relationship Unclear
I was so happy to find Irene after the car accident. She explains everything and makes the entire picture clear for you. She directed me through the entire process and made the hard work dealing with the Insurance company for me. It was a pleasure to work with this professional, well organized and very accurate lady! Thank you, Irene!
Process Transparency (positive)Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (15)
case:auto_accidentstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:detaileddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:mixedtheme:insurance_handlinginsurance:insurance company
Valentina Rovkach
7 years agoDate: 2018-06-05
Auto Accident
Unknown
Irene was recommended to me by my friends, her former clients. Everything they told me about her is true: hard work, honesty, integrity and excellent communication with a client. Thanks to Irene, I got more compensation than expected for my car accident case.
Communication (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Irene was amazing! She is attentive to her clients, always available for questions, be it by phone or in person.
Irene is hard work, I highly recommend to anyone who needs help.
Communication (mixed)No ResponseSentiment: positiveMixed DetailClient Relationship Unclear
I consulted Irene and hired her to represent me in an uninsured motorist situation. She spent time making sure she had my facts, and advised me of my rights. She was clear about the process, what to expect, and kept me updated on all the issues. She obtained a settlement on my behalf and explained all that too. I would recommend her as a diligent attorney.
Communication (positive)Process Transparency (positive)Settlement Confusion (mixed)Marketing vs Reality (mixed)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I feel so sorry I did not get to Irene right away and wasted a lot of time with another attorney. I was completely satisfy working with her. She is very sharp, smart, punctual, responsible and reliable. I would not go anywhere but to her.
Irene is a tremendously knowledgeable, highly professional, and extremely reliable advocate for her clients. I was very impressed with her handling my car accident and would recommend her to anyone interested in a really top-notch attorney.
Marketing vs Reality (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
Irene Pugachev has recently handled my car accident case. What I liked most about her was how easy she was to get ahold of. She kept me informed every step of the way and answered all my questions. She is very knowledgeable and takes great care of her clients. In the end, she helped me get me a great settlement very quickly. I appreciate all that she did for me and would certainly recommend her to anyone who needs an attorney.