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Review Intelligence
Law Office Susan M Hankins P.C. Alpharetta Ga review signals at a glance
CrashStory aggregates public review patterns for Law Office Susan M Hankins P.C. Alpharetta Ga so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
27
PI Reviews
14
Text Reviews
27
Most common themes
going the extra milecaringgreat attorneys
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Review Snapshot
4.7
28 public reviews and 27 written reviews.
Recent Activity
Most recent written review from Jayme Stern: Mar 17, 2025 (549 days ago)
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Response Behavior
Replies on 93% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Law Office Susan M Hankins P.C. Alpharetta Ga client reviews
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All27 reviews
4.9
Most recent written review from Jayme Stern: Mar 17, 2025 (549 days ago)
Written Reviews
27
Average Rating
4.85
Reviews (30d)
0
Reviews (90d)
0
Older Archive
27
Assigned Tags (3)
Showing 27 of 27 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
We are eternally grateful for Mrs Susan Hankins. She came highly recommended by a trusted friend, and choosing her and her team turned out to be the best decision we could have made. After my husband’s accident and a long two-year recovery, they not only fought for us but also took a personal interest in our well-being. Their compassion, clear communication, and dedication made all the difference. Sue went above and beyond, guiding us through every step and even checking in after the case was resolved. Their professionalism and commitment to their clients are truly exceptional. We highly recommend them to anyone in need of a lawyer who genuinely cares and will fight for you.
Ms. Hankins is the attorney who drafted my mother's and sister's wills. Because I am the executrix of my mother's will, Ms. Hankins represented me in probate court following her death. Ms. Hankins is professional, caring, patient, and well-versed in the law. I plan on hiring her again when I am ready to navigate the patent process and develop my brand.
Owner response
Thank you for your kind words. I look forward to working with you in the future. I send my sincere condolences on the deaths of your mother and sister.
Susan worked very hard to address some difficult issues affecting adminstration of the estate of our recently deceased family member. She listened to our concerns with understanding and efficiently executed the processes required by the county Probate Court.
Owner response
Ryan and Sharon, it was a pleasure working with you during this difficult time.
Sue Hankins is a tenacious fighter for her clients. So well versed in civil law, contracts and makes sure you understand your rights. Very satisfied with working with such a professional, I highly recommend!
I recently called Attorney Hankins office for a consultation on a legal matter concerning a construction contract I was in. I was grateful for her time and her expertise. She provided me with valuable information that would help me navigate my potential legal situation.
Sue Hankins assisted me with a situation that seemed hopeless at first. I suffered a fracture of one of the vertebrae in my spine when I was in a car accident on the way to work. Someone abandoned a car in the fast lane of the expressway.
It was a very complicated case. She was extremely dogged in the pursuit of the responsible parties and ultimately we reached a very good settlement. I am very pleased with my representation and I highly recommend the office of Sue Hankins
I was in big trouble. I needed help. I had contacted 4 law firms and got nowhere with them. Finally, I went to a Judge and explained my situation. He used his "Judge skills" and found me the greatest lawyer in Georgia. I don't know anything about law .... but I know all about customer service and creative problem solving, being a Disney Animation Artist and Disney Imagineer for 20 years.
Susan answered my call herself, and before I could explain the entirety of my situation, she was already working on the case. It is a complicated case and involves many moving and intricate parts. But patiently, she listened close, and knew exactly what to do. Step by step she walked me through each next move to get me where I am. She made it painless, which for me was the first painless thing about my case.
And going from worried sick and unable to sleep, to finally being able to breath, to then feeling as if, I not only was on the right track, but this feeling of peace and justice swept over my soul. ahhhh ... What a relief!
Someone cared! She never once, not once, made it about money. Nope. All she cared about at first, was my welfare. Then she worked her skills step, by detailed step, to get me to a place where I am not only back in control of my life and my health, but I actually feel as though I have been more than fairly compensated for my time and personal suffering.
I had to ask Susan if I could write her this review because she was so gracious and humble about it, she didn't want any praise, "no" she said, " Timmy please don't worry about it, it's my job."
Well, that doesn't sit well with me ... In a world where people will wait in long lines to complain about stuff, its only right to applaud someone who goes above and beyond, we all have jobs, but to do your job with such professional integrity and such human care and kindness, is very rare in this day and age.
If you're looking for an Attorney, look no further. It's not easy to find the level of service and wisdom that I found in
Susan M. Hankins, not to mention the care and professionalism she has provided me from the first moment we spoke. I've done the leg work for you here, and I'm so glad I had a friend on the Bench to help me find her. But now that I have found her, I'm telling everyone who will listen. Don't walk, run to your phone and call her. Trust me ... I know Magic when I see it!
And Susan has it in bucketsful!
Thanks for listening ...
Yours truly,
Timmy Britt --
Walt Disney World Imagineer/
Walt Disney World Animation Artist/
Universal Studios Art Director
I couldn’t be happier with the help Susan has given me. She is always incredibly timely with her communication in a way that makes me feel like a priority and she is thorough in her responses to the dozens of questions I have. I highly recommend doing business here!
Susan was extremely helpful and knowledgeable in assisting me to resolve my business matter. I could tell she really cared about my situation and actually tried to help. Out of the attorney's I spoke with, she cared the most and provided exceptional legal counsel. I highly recommend Susan and will refer her to anyone else that I come in touch with.
Attorney Hankins has handled several legal matters for me and members of my family over the years. She has always been thorough and very responsive when I had questions. She is also very personable and will always listen to your needs. I highly recommend her to anyone who needs great legal advice.
Owner response
Julie<br>I appreciate you taking the time to leave a review for the firm. It has been my pleasure helping you and your family over the years. I look forward to working with you in the future. Thank you again for your kind words.
Susan helped me for smooth business ownership transfer. She worked remotely with me during the pandemic. The work was done very professionally. I highly recommend her for any business cases. Thank you.
Owner response
Tae, I appreciate you calling on me again to assist you . Your kind words mean a great deal to me. I wish you great success and a happy new year.
I can’t say enough wonderful things about Sue at Hankins Legal. I had the misfortune of needing legal representation for a wrongful death suit on behalf of my mother. Sue hit the ground running with my case. I discovered very quickly that I had found a detail-oriented and critical thinker who went above and beyond what I expected. Her compassion and empathy was evidence I wasn’t just another name on her client list. She was quick to respond to calls and e-mails and kept me up to date on where we were in each phase of the case. I highly recommend Hankins Legal because I saw firsthand the tremendous amount of work that was expended on my behalf. And she won my case!
Owner response
It was our pleasure to assist you I know that your loss was a deep one for your family. Please accept my condolences again. Thank you so much for your kind words. You know in the future I am here for your and your family.
We are eternally grateful for Mrs Susan Hankins. She came highly recommended by a trusted friend, and choosing her and her team turned out to be the best decision we could have made. After my husband’s accident and a long two-year recovery, they not only fought for us but also took a personal interest in our well-being. Their compassion, clear communication, and dedication made all the difference. Sue went above and beyond, guiding us through every step and even checking in after the case was resolved. Their professionalism and commitment to their clients are truly exceptional. We highly recommend them to anyone in need of a lawyer who genuinely cares and will fight for you.
Ms. Hankins is the attorney who drafted my mother's and sister's wills. Because I am the executrix of my mother's will, Ms. Hankins represented me in probate court following her death. Ms. Hankins is professional, caring, patient, and well-versed in the law. I plan on hiring her again when I am ready to navigate the patent process and develop my brand.
Susan worked very hard to address some difficult issues affecting adminstration of the estate of our recently deceased family member. She listened to our concerns with understanding and efficiently executed the processes required by the county Probate Court.