Law Offices Of Andrew B Shin Palo Alto Ca review signals at a glance

I hired this office for a workers’ compensation case and had a very poor experience. They provided little to no guidance on how to properly handle or maximize my case, and communication was consistently difficult. Veronica was especially unresponsive—emails were rarely answered on time, and when they were, the responses were vague or unrelated. Most concerning, I later discovered an agreement showing a higher percentage than what I signed, including a document with my name and signature that I did not authorize. Proceed with extreme caution. Keep copies and photos of everything you sign if you choose to work with this office.

Andrew B. Shin and his team have demonstrated exceptional reliability and resourcefulness in handling my legal cases. I received the necessary support for my physical well-being and remained well-informed throughout the communication process. They have consistently exhibited empathy, compassion, and a high level of responsibility in their field of expertise. Thank you, Andrew B. Shin and Team

The office is terrible to return calls back. They have been my attorney for almost four years and I have had the worst communication with them.

The lawyer Andrew Shin listened to my case in detail during the Zoom meeting, as I was busy at work. My case was assigned to Justine, and she provided great service and help. Even when I had questions related to my insurance, she answered with as much detailed information as possible. Additionally, Andrew and Justine secured a great deal for my car accident that I could not have come close to matching on my own. I am extremely satisfied with the service, and I now recommend anyone looking for a great lawyer who takes care of your case and you. I look forward to doing business with them in the future when I need it.

I had a great experience with Andrew Shin Law, especially Justine, for my traffic accident case. Justine was invaluable and professional throughout the entire process. She communicated clearly, kept me updated, and made everything easy to understand. She went above and beyond to negotiate with the insurance company, helping me secure a settlement and coverage for my accident. I truly appreciate her dedication and effort. I highly recommend Justin and the team at Andrew Shin Lawyers for anyone dealing with a traffic accident or insurance issues.

They helped me with my case and were extremely responsive in getting everything done as soon as possible!

Andrew Shin was very helpful, my claim was settled within a few months, he was very efficient and precise. Also, one of his office clerks Norma was very helpful and answered my questions almost immediately even after hours as best as she could. Went above and beyond. Also, the percentage rate was very reasonable and I was happy with their services and continued commitment to doing things the right way. Highly recommend!

Very helpful! Helped with hit and run accident

Great Office and his staff were very professional when taking care of my mothers case.

Andrew Shin & his team helps me out in my workers com case shout out to David Han & Cindy. Professional & they immediately help me out gave me a good chiropractor for my pain management ty so much

Terrible people, These people are irresponsible,unreliable. Cannot understand how they can run the office.

I knew my case would be difficult and take some time. In the end… Andrew and team managed to settle for more than the original estimate. Very professional and aggressive when necessary. I highly recommend Andrew B. Shin!