Very attentive to my cases. Chris is very professional and personable evertime I need a contract done up. Honestly wouldnt go to any other attorney. Appreciate the great legal help.
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Law Offices of Christopher Monna
Rochester Personal Injury Lawyer — 39 Client Reviews Analyzed
4.4(39 reviews)Law Offices of Christopher Monna is a Personal Injury law firm in Rochester, NY, located at 45 Exchange Blvd Suite 400 and reachable at +1585-880-6078. Clients have rated the firm 4.4 out of 5 across 39 public Google reviews, 10 of which include written feedback. The most recent written review is from Mike on May 8, 2026 (91 days ago).
Owner engagement: Law Offices of Christopher Monna replies on 3% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, clear next steps, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Christopher Monna is the attorney most frequently named by clients in reviews of Law Offices of Christopher Monna.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
39 reviews
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Law Offices of Christopher Monna is a personal injury law firm serving clients in Rochester, New York, located at 45 Exchange Blvd Suite 400 14614.
Review evidence: Clients have left 39 public Google reviews averaging 4.4 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Rochester, New York firms before you decide.
Quick signals: attorneys named most often in reviews are Christopher Monna; the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact Law Offices of Christopher Monna at (585) 880-6078 or visit monnalaw.com for a free case review.
39 public reviews and 20 written reviews.
Most recent written review from Mike: Oct 30, 2025 (281 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 5% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Mike: Oct 30, 2025 (281 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Oct 30, 2025 (281 days ago). Compare that recency with the other firms you are considering.
Very attentive to my cases. Chris is very professional and personable evertime I need a contract done up. Honestly wouldnt go to any other attorney. Appreciate the great legal help.
doesn't care about his profession or clients
Excellent!
45 Exchange Blvd Suite 400, Rochester, NY 14614
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Most recent written review from Mike: Oct 30, 2025 (281 days ago)
Written Reviews
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Very attentive to my cases. Chris is very professional and personable evertime I need a contract done up. Honestly wouldnt go to any other attorney. Appreciate the great legal help.
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doesn't care about his profession or clients
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Excellent!
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Great Lawyer Highly Recommend
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Okay so 1 year after meeting Chris and I have to change my 5 star review to 1. I debated editing this or not but I noticed he was still standing clients up and using the excuse of losing a friend to do so? When he’s been this way for over a year… before his friend passing (which I am sorry for) But. I felt it was only right to make things very clear. I have known Chris for over 20 years. So I wanted to help him out the 5 star review when I needed some legal help. I lost my best friend unexpectedly and was grieving.. while also going through horrible land lord issues and asked Chris to help. He met with me and said he would. However after meeting with him he said he needed to double check if there was a conflict, and started ghosting me - a friend he has known for 20+ years. This was so hurtful. It took me calling and texting soooo many times for him to finally say “can’t have a conflict.” I think he really means well and has a good heart but is maybe not the best choice for handling your tough situations.. anyways best to him, and if you’re reading this maybe consider a different lawyer or office.
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We spoke with him a few times on the phone, which went well and decided to move forward with him. We made an appointment, only to be left sitting in the lobby of his office as he never showed or answered any phone calls. This was very unprofessional! Really! Did your phone stop working? We sent several text messages which you could have responded to as well as a followup to explain your no response!
Owner response
Chelle,<br><br>I apologize if this was your experience. In the last 4 weeks I have not taken on clients due to grieving from a friend who passed away at age 36. If someone set an appointment I apologize but I, in no way, intended to ignore you. <br><br>Please contact me directly. <br><br>-Chris Monna
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Best lawyer I've had. Helped me through alot even out of court. All around amazing man you want him on your side. When I picture a lawyer I picture how he carrys and represents himself and others 6 outta 5 stars
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Had very high hopes but he did not follow through on anything he said. The first call went well and we had arranged a time and date for a more in depth phone call appointment but Chris never responded. From this point on he never reached out first, we had to make multiple calls and send multiple texts and he only replied to one text saying he was in court and texted a time he would be out. When we texted if he was available there was no response. We called and no response. One time we got him on the phone we made plans to exchange paperwork later that day and when the time came he never responded to calls or texts. He was impossible to get ahold of and even now we left multiple texts and stopped reaching out and he never followed up with us. Honestly was a very frustrating experience since we needed the help as soon as possible. Wish he could’ve been honest and said he couldn’t take our case so we didn’t waste time waiting on him.
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I don't even know where to begin. I called Chris about a criminal matter for my daughter as she had been poorly treated by the Judge and the public defender. I knew her only way out was getting a lawyer. Chris went the same day we talked to see my daughter and that's when things started changing. My daughter was so thankful that she had a lawyer that truly cares, someone that listened to her, someone that actually believed in her. I'll never forget the phone call " mom where did you find him" I knew at that moment I found the very BEST lawyer around. He was on top of her case everyday, weather it was an email, a phone call, a text message. The judge was ready to throw the book at her and Chris made sure that didn't happen. There are not enough words to describe how thankful I am for this man. Chris I thank you from the bottom of my heart, I will never forget the care and compassion you showed not only my daughter but myself in that court room. You made my daughter feel like she matters when for so many months she felt like I was the only one that cared. You are amazing at your job, you go above and beyond for your clients. I would recommend him 100%. Thank you again Chris for your continued support.
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I cannot recommend Christopher Monna, Esq. highly enough. He represented my son in a legal matter, and his expertise and dedication were truly outstanding. From our first meeting, Mr. Monna was professional, attentive, and compassionate. He took the time to thoroughly explain the legal process and our options, ensuring we understood every step. Throughout the case, Mr. Monna's communication was excellent. He kept us informed of all developments and was always available to answer our questions. His legal knowledge is impressive, and he used it effectively to advocate for my son. What stood out most was Mr. Monna's genuine care for his client. He went above and beyond to ensure the best possible outcome for my son. His strategic approach and attention to detail made a significant difference in our case. The results Mr. Monna achieved exceeded our expectations. His hard work and skillful representation were crucial in resolving the matter favorably for my son. If you need a committed, knowledgeable, and effective attorney, Christopher Monna is the one to call. We are incredibly grateful for his service and highly recommend him to anyone in need of legal representation.
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Gets things done quickly and professionally. Truly cares about his clients
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Chris is an excellent and knowledgeable lawyer! He took on my case with a very difficult property manager who refused to return my security deposit without showing me the rental townhome first. I met with Chris on a Wednesday and on the next day Thursday, Chris said that the property manager agreed to return my security deposit. Chris was extremely efficient and prompt with handling my case! I highly recommend Chris who is a very professional and understanding lawyer!
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