Law Offices of Franks, Koenig & Neuwelt

Owner response

Thank you, Jordan, for taking the time to share your experience and for your kind words about David and Harry. We are honored that you trusted us during such a difficult time in your life.<br><br>David's knowledge, dedication, and compassion have helped many injured workers navigate challenging situations, and we're glad he was able to do the same for you. We also appreciate you recognizing Harry's efforts. He is a valued member of our team, and it's great to hear that his hard work, responsiveness, and commitment made a positive impact on your case.<br><br>On behalf of everyone at Franks, Koenig & Neuwelt, thank you for allowing us to represent you. We wish you all the best moving forward and truly appreciate your support.

Owner response

Thank you so much, Andrea, for the incredibly thoughtful review. David and his team truly care about keeping clients informed, supported, and confident throughout the process, so your words mean a great deal to all of us. We’re grateful for the trust you placed in our firm and appreciate the kind recommendation. And while we only handle workers’ compensation cases, we definitely take your comment about personal injury as a huge compliment! Wishing you all the best moving forward.

Owner response

Thank you, Kara, for your wonderful review and for trusting our firm to help you through such a difficult time. We know how stressful a workplace injury can be, and we're thrilled to hear that Robert and Eli were able to make the process as smooth and straightforward as possible for you.<br><br>Providing responsive communication, personalized attention, and strong results is what we strive for every day, and it's especially meaningful to hear that you felt treated like family rather than just another case. Robert and Eli will be grateful to know their efforts made such a positive difference in your experience.<br><br>Thank you again for your kind words, your trust, and your recommendation. We wish you continued health, happiness, and success in the years ahead.

Owner response

We are very sorry to hear that you were frustrated with your experience and communication during your case. Our goal is always to keep clients informed and supported throughout the process, and we understand how upsetting delays or unmet expectations can feel, especially when waiting for settlement funds.<br><br>With regard to delivery, overnight shipping timelines can occasionally be impacted once the package is in the carrier’s possession, but we certainly understand your frustration. We also take your concerns about communication seriously and will use this feedback internally as an opportunity to improve.<br><br>We truly appreciate you sharing your experience and wish you the best moving forward.

Owner response

Thank you, Jay, for the great review and kind words about Robert and Dominique. Making sure our clients feel supported, informed, and taken care of throughout the process is extremely important to us, so we truly appreciate you recognizing their efforts. We are grateful for your recommendation and wish you all the best moving forward.

Owner response

Thank you so much for the 5-star review and for trusting Eric and our firm to represent you. We are proud to hear that you felt supported and well-informed throughout the process and that Eric fought for your best interests every step of the way. Your feedback means a lot to our team, and we appreciate you taking the time to share your experience with others who may need help navigating a workers’ compensation claim.

Owner response

Dawn, thank you so much for your kind words and for trusting us over the past 3½ years...it truly means a lot.<br><br>Lissa cares deeply about her clients, and it’s great to hear how much she’s been there for you throughout the process. That level of guidance and responsiveness is exactly what we strive for.<br><br>We appreciate your recommendation and are always here for you if you ever need anything.

Owner response

Cathy, thank you so much for your thoughtful review.<br><br>We’re really glad to hear Robert was able to help and that you felt his knowledge, kindness, and compassion throughout the process. That’s exactly the experience we strive to provide.<br><br>We truly appreciate your recommendation and are always here if you ever need anything in the future.

Owner response

Stacy, thank you so much. We really appreciate you taking the time to share this.<br><br>Robert works incredibly hard for his clients, and it’s great to hear you felt that every step of the way. Dominique is amazing as well, and we’re lucky to have her on our team.<br><br>Thank you again for your trust and your recommendation...it truly means a lot to all of us.

Owner response

Paula, thank you so much for your thoughtful review...it truly means a lot.<br><br>We’re so glad you felt supported and cared for throughout your case. Andrew takes great pride in being there for his clients, and it’s wonderful to hear that came through in your experience.<br><br>We’re also really grateful you trusted us after making a change. It’s not always an easy decision, and we’re honored we could be there for you.<br><br>Thank you again for your kind words and recommendation. We wish you all the best moving forward.

Owner response

Thank you so much for the kind words. We are so happy that your husband had a positive experience with our firm, especially with Lissa as his attorney. I will make sure to share this positive news with Lissa and the rest of our team. Thank you!

Owner response

Ada, thank you so much for your kind words. It truly means a lot to all of us.<br><br>We’re really glad Sasha and David were able to be there for you every step of the way and make sure all your questions were answered. That’s exactly the experience we want every client to have.<br><br>We appreciate your trust and your recommendation, and we’re grateful for the opportunity to help. Wishing you all the best moving forward. 🙏