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Review Intelligence
Law Offices Of Franks Koenig Neuwelt West Palm Beach Fl review signals at a glance
CrashStory aggregates public review patterns for Law Offices Of Franks Koenig Neuwelt West Palm Beach Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
1,289
PI Reviews
1,284
Text Reviews
1,061
Most common themes
professionalismworkers compensationrecommendation
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Review Snapshot
4.9
1,288 public reviews and 82 written reviews.
Recent Activity
Most recent written review from Jordan Hitchens: May 27, 2026 (72 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 25% of reviews
77% of the visible replies look at least somewhat personalized instead of fully templated.
Law Offices Of Franks Koenig Neuwelt West Palm Beach Fl client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
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All82 reviews
4.8
Most recent written review from Jordan Hitchens: May 27, 2026 (72 days ago)
Written Reviews
82
Average Rating
4.83
Reviews (30d)
0
Reviews (90d)
5
Older Archive
82
Assigned Tags (3)
Showing 82 of 82 written reviews.
1 star
3
2 star
0
3 star
1
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5 star
78
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
David Schweiger,is a great lawyer.He is very knowledgeable and very understanding.I honestly owe him a lot ,he’s helped me through one of the worst situations of my life.Harry Keats was also very helpful and knowledgeable.I think he is newer and absolutely deserves to be their and showed the same effort and effectiveness as David.Very satisfied with the work of both of them.I know most reviews are good.But my experience with them was excellent and again I have the utmost most respect for David and his effectiveness.
Owner response
Thank you, Jordan, for taking the time to share your experience and for your kind words about David and Harry. We are honored that you trusted us during such a difficult time in your life.<br><br>David's knowledge, dedication, and compassion have helped many injured workers navigate challenging situations, and we're glad he was able to do the same for you. We also appreciate you recognizing Harry's efforts. He is a valued member of our team, and it's great to hear that his hard work, responsiveness, and commitment made a positive impact on your case.<br><br>On behalf of everyone at Franks, Koenig & Neuwelt, thank you for allowing us to represent you. We wish you all the best moving forward and truly appreciate your support.
Attorney David and his team are absolutely top notch. Transparent, professional, kind, fast, knowledgeable and helpful, attorney David and his stellar team kept me extremely well informed.
Personable, intelligent and very organized.
I wish David did Personal Injury;
I would hire him and his team again in a heartbeat.
This the attorney you should hire! He explains; tells you exactly what to realistically expect.
Owner response
Thank you so much, Andrea, for the incredibly thoughtful review. David and his team truly care about keeping clients informed, supported, and confident throughout the process, so your words mean a great deal to all of us. We’re grateful for the trust you placed in our firm and appreciate the kind recommendation. And while we only handle workers’ compensation cases, we definitely take your comment about personal injury as a huge compliment! Wishing you all the best moving forward.
What an amazing and simplified process because of their team! Robert Friedman and Eli Franks! I was injured and turned to their team to help me with my problems. Not only were they able to get my payments started easy, and fast, I was able to get a great total settlement , in a great time frame! They treat you like family, not just a case number, their fees are very reasonable, they’re organized and always responsive super fast! Thank you Robert and Eli! I will always recommend you to anyone I know of that needs the legal help!
Kara
Owner response
Thank you, Kara, for your wonderful review and for trusting our firm to help you through such a difficult time. We know how stressful a workplace injury can be, and we're thrilled to hear that Robert and Eli were able to make the process as smooth and straightforward as possible for you.<br><br>Providing responsive communication, personalized attention, and strong results is what we strive for every day, and it's especially meaningful to hear that you felt treated like family rather than just another case. Robert and Eli will be grateful to know their efforts made such a positive difference in your experience.<br><br>Thank you again for your kind words, your trust, and your recommendation. We wish you continued health, happiness, and success in the years ahead.
Not only do they ignore you and get a hold of you when they feel like getting a hold of you they also charge you for next Day Air for your settlement check and it doesn't come for three to four days. I will never go with this law office again!!! bad communication!!! they barely fight for you!!!! they agree with the defense attorney!! I will not recommend this law firm to anybody and I will never use them in the future either 💯💯 they charge me $9.50 for next day delivery and I am on day number two now and still haven't got my check 🤦♂️🤦♂️🤦♂️ I had Michelle and Samantha and I just read a review that kind of described the exact experiment that I had had Michelle and Samantha and every time I had questions I had to deal with just Samantha. Every question I had I got told that I got to wait and don't give me an answer and I never got a response back until a day later
Owner response
We are very sorry to hear that you were frustrated with your experience and communication during your case. Our goal is always to keep clients informed and supported throughout the process, and we understand how upsetting delays or unmet expectations can feel, especially when waiting for settlement funds.<br><br>With regard to delivery, overnight shipping timelines can occasionally be impacted once the package is in the carrier’s possession, but we certainly understand your frustration. We also take your concerns about communication seriously and will use this feedback internally as an opportunity to improve.<br><br>We truly appreciate you sharing your experience and wish you the best moving forward.
Dominique and Robert are really amazing! And they are always available to help you with any questions I strongly recommend you hit them up if you think you have a case they will make sure you’re taken care of!
Owner response
Thank you, Jay, for the great review and kind words about Robert and Dominique. Making sure our clients feel supported, informed, and taken care of throughout the process is extremely important to us, so we truly appreciate you recognizing their efforts. We are grateful for your recommendation and wish you all the best moving forward.
My lawyer Eric and his law firm didn't cut no corners they kept in touch and handled everything in my best interest I highly recommend them for good representation
Owner response
Thank you so much for the 5-star review and for trusting Eric and our firm to represent you. We are proud to hear that you felt supported and well-informed throughout the process and that Eric fought for your best interests every step of the way. Your feedback means a lot to our team, and we appreciate you taking the time to share your experience with others who may need help navigating a workers’ compensation claim.
I highly recommend this law office if you're navigating workers comp. Lissa Dorsey has been my attorney for 3 and a half years and she has gone above and beyond for me. Always there to answer any questions and steer me in the right direction
Owner response
Dawn, thank you so much for your kind words and for trusting us over the past 3½ years...it truly means a lot.<br><br>Lissa cares deeply about her clients, and it’s great to hear how much she’s been there for you throughout the process. That level of guidance and responsiveness is exactly what we strive for.<br><br>We appreciate your recommendation and are always here for you if you ever need anything.
Robert was a very knowledgeable attorney he done everything possible to help me i would recommend him to anyone he is very kind & compassionate
Owner response
Cathy, thank you so much for your thoughtful review.<br><br>We’re really glad to hear Robert was able to help and that you felt his knowledge, kindness, and compassion throughout the process. That’s exactly the experience we strive to provide.<br><br>We truly appreciate your recommendation and are always here if you ever need anything in the future.
Robert Friedman is the best !! He worked hard to get me what was right and fair. great dedicated advocate to have on your side , Definitely recommend him 👍 also his paralegal Dominique great all the way around thanks so much!!
Owner response
Stacy, thank you so much. We really appreciate you taking the time to share this.<br><br>Robert works incredibly hard for his clients, and it’s great to hear you felt that every step of the way. Dominique is amazing as well, and we’re lucky to have her on our team.<br><br>Thank you again for your trust and your recommendation...it truly means a lot to all of us.
Atty Neuwelt and his team were absolutely wonderful. He consistently showed genuine concern for my care, and most of the doctors I worked with were terrific as well. From start to finish, I truly felt supported and valued. I had previously worked with another attorney, but switching to Atty Neuwelt—on a friend’s recommendation—was the best decision I made. A true 5-star experience!
Owner response
Paula, thank you so much for your thoughtful review...it truly means a lot.<br><br>We’re so glad you felt supported and cared for throughout your case. Andrew takes great pride in being there for his clients, and it’s wonderful to hear that came through in your experience.<br><br>We’re also really grateful you trusted us after making a change. It’s not always an easy decision, and we’re honored we could be there for you.<br><br>Thank you again for your kind words and recommendation. We wish you all the best moving forward.
I used this firm years ago when my husband was hurt at work & he had a good experience so I hired them when I was hurt last year when I found out I needed surgery. I didn't have the same experience. While the attorney is very friendly & knowledgeable, you know you deal mostly with the paralegal & I wasn't impressed to say the least. Phone calls & emails don't get returned for many days (if at all) & the lack of communication is frustrating. I know these things take time but I constantly felt like 'hurry up and wait.' The receptionist isn't the friendliest either.
Owner response
Thank you so much for the kind words. We are so happy that your husband had a positive experience with our firm, especially with Lissa as his attorney. I will make sure to share this positive news with Lissa and the rest of our team. Thank you!
I am extremely grateful for all the service provided. They were very attentive and always answered all my questions during the process. Sasha did an excellent job working alongside attorney David Schweiger. They were very professional, and I definitely recommend them. May God continue to bless them and help many people.
Owner response
Ada, thank you so much for your kind words. It truly means a lot to all of us.<br><br>We’re really glad Sasha and David were able to be there for you every step of the way and make sure all your questions were answered. That’s exactly the experience we want every client to have.<br><br>We appreciate your trust and your recommendation, and we’re grateful for the opportunity to help. Wishing you all the best moving forward. 🙏
David Schweiger,is a great lawyer.He is very knowledgeable and very understanding.I honestly owe him a lot ,he’s helped me through one of the worst situations of my life.Harry Keats was also very helpful and knowledgeable.I think he is newer and absolutely deserves to be their and showed the same effort and effectiveness as David.Very satisfied with the work of both of them.I know most reviews are good.But my experience with them was excellent and again I have the utmost most respect for David and his effectiveness.
Attorney David and his team are absolutely top notch. Transparent, professional, kind, fast, knowledgeable and helpful, attorney David and his stellar team kept me extremely well informed.
Personable, intelligent and very organized.
I wish David did Personal Injury;
I would hire him and his team again in a heartbeat.
This the attorney you should hire! He explains; tells you exactly what to realistically expect.
What an amazing and simplified process because of their team! Robert Friedman and Eli Franks! I was injured and turned to their team to help me with my problems. Not only were they able to get my payments started easy, and fast, I was able to get a great total settlement , in a great time frame! They treat you like family, not just a case number, their fees are very reasonable, they’re organized and always responsive super fast! Thank you Robert and Eli! I will always recommend you to anyone I know of that needs the legal help!
Kara