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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for Law Offices Of Michael J Helfand LLC Chicago Il so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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88 public reviews and 65 written reviews.
Most recent written review from Crystal Arteaga: May 13, 2026 (85 days ago)
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Replies on 35% of reviews
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Most recent written review from Crystal Arteaga: May 13, 2026 (85 days ago)
Written Reviews
65
Average Rating
4.57
Reviews (30d)
0
Reviews (90d)
2
Older Archive
65
Assigned Tags (3)
Showing 65 of 65 written reviews.
1 star
7
2 star
0
3 star
0
4 star
0
5 star
58
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Great workers comp lawyer in Chicago
Owner response
Thanks Crystal, appreciate it.
Case Type Unspecified
Unknown
Michael was refreshingly kind and informative in a world that seems to be less and less connected. He was prompt on his reply and helpful. You will want to work with him if you can! Thank you Michael!
Owner response
Thanks. You are too kind. Glad I could help. Always feels good to help such a nice person.
Case Type Unspecified
Unknown
In the attorney’s own article, he talks about how some workers’ compensation lawyers provide terrible service, ignoring clients, not responding, and not properly hearing them, and criticizes that kind of behavior. That’s why my experience stood out. I was told to call back to discuss my case, but when I did, the call lasted about a minute and a half and I wasn’t given a real opportunity to explain anything. It felt like the outcome was already decided before the conversation even started. When I tried to clarify my situation, I was told I was wrong without any meaningful discussion or effort to understand what I was saying. I understand not every case is a fit. But based on what he’s said about how clients should be treated, I expected at least a fair opportunity to be heard. That didn’t happen here. This kind of experience is exactly what he warns clients about, and that’s not a good thing!
Owner response
This post is a fabrication. We are not your lawyer and explained very clearly why we could not take your case over. You provided details that made that a quick and easy decision. We love helping people and would have loved to help you, but you are not our client and when it became clear that you could not be, we wished you well. Beyond that, we literally called you within minutes of you reaching out. We still wish you the best with your case.
Case Type Unspecified
Unknown
Amazing service
Case Type Unspecified
Unknown
I am extremely impressed with the speed and prompt follow-up after my initial inquiry. Michael went above and beyond to help in every possible way, and his support was truly appreciated. Thank you for the exceptional service!
Owner response
Thanks so much Kathy! Best of luck.
Case Type Unspecified
Unknown
This supposedly lawyer is a lacking. I called based on an article I read online and it seemed like a similar case I may have. Instead, I received an arrogant person. Yes, I felt very insulted to be treated this way without having regards or empathy what people may go through STAY AWAY from law firms like this. They tell their clients to make good reviews in exchange to services. I do reccomend nor would want anyone to go through what I went through. And I will update once I find a lawyer with respect and perhaps reroute you to them. Update: That is not true. You cut me off, so how in the world can you possibly say I was requiring about insurance? You are also a liar. And so funny you have time to write a review. I’m going to report you to the Attorney Registration and Disciplinary Commission.
Owner response
Maam, you called looking for help finding insurance coverage. As we tried to explain, we are not an insurance company but a law firm. I'm sorry we can not help you.
Case Type Unspecified
Unknown
Very prompt response. Listen to my current situation. Immediate response and action in guidance w legal council. Communicated detail every step w moving forward, what to expect, and followed up after outcome. Also giving me support and ensuring w recommendation in good hands. I can’t say enough how much meant for me and taking that load of shoulders and reassuring w positivity.
Owner response
Thanks and best of luck.
Case Type Unspecified
Unknown
I had concerns about your existing firm and so i called to get help. Quick and helpful.
Owner response
Thanks. Appreciate it. Best of luck!
Case Type Unspecified
Unknown
Mike is a remarkably smart and talented lawyer. Most importantly, he can be trusted. We don't see a lot of that anymore, but you can always count on Mike.
Owner response
Thanks Keith!
Case Type Unspecified
Unknown
very helpful and fast response
Owner response
Thanks Ben!
Case Type Unspecified
Unknown
Outstanding! Pointed me in the right direction quickly!
Owner response
Thanks. Best of luck!
Case Type Unspecified
Unknown
Talk to me and give me some good advice and didn't charge me a thing thank you so much for your help
Owner response
Thanks Wendy. Best of luck with everything.
Most recent written review from Crystal Arteaga: May 13, 2026 (85 days ago)
Mentioned in 27 reviews, with an average 4.4-star rating when clients talk about this theme.
Mentioned in 23 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 18 reviews, with an average 4.6-star rating when clients talk about this theme.
27 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
18 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
26 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Great workers comp lawyer in Chicago
Michael was refreshingly kind and informative in a world that seems to be less and less connected. He was prompt on his reply and helpful. You will want to work with him if you can! Thank you Michael!
In the attorney’s own article, he talks about how some workers’ compensation lawyers provide terrible service, ignoring clients, not responding, and not properly hearing them, and criticizes that kind of behavior. That’s why my experience stood out. I was told to call back to discuss my case, but when I did, the call lasted about a minute and a half and I wasn’t given a real opportunity to explain anything. It felt like the outcome was already decided before the conversation even started. When I tried to clarify my situation, I was told I was wrong without any meaningful discussion or effort to understand what I was saying. I understand not every case is a fit. But based on what he’s said about how clients should be treated, I expected at least a fair opportunity to be heard. That didn’t happen here. This kind of experience is exactly what he warns clients about, and that’s not a good thing!