Law Offices Of Rudy Santos LLC Laredo Tx review signals at a glance

Rudy Santos was extremely helpful and professional. He took the time to listen to my situation, explained things clearly, and pointed me in the right direction. Even when something was outside his direct scope, he made sure I understood my options. I truly appreciate his honesty and guidance. Highly recommend if you need straightforward legal advice in Laredo.

Exceptional advocate and true professional. From our first consultation, I felt heard, respected, and protected. This attorney is knowledgeable, strategic, and calm under pressure. Family law is emotionally exhausting, but having someone this competent and compassionate made all the difference. I am deeply grateful for the outcome and the guidance throughout the process.

Hiring Rudy was the best decision I made during one of the most stressful times of my life. He treated me with respect, explained every step so I never felt lost, and fought hard for the best possible outcome. His attention to detail and genuine care made all the difference. We ended up with a result I didn’t even think was possible. Thank you from the bottom of my heart — you’re not just a great attorney, you’re a good person.

Yall failed my friend that’s ridiculous how you take so much money from these people and ghost them…

If I could give ZERO stars I would. I'm extremely disappointed with the service I received from Mr. Santos and his law firm. Despite being eager to work with me initially, he failed to deliver on his promises. Communication was poor, and I often had to reach out multiple times to get updates on my case. Documents were sent to opposing counsel without my review or approval, and I was left in the dark about the status of my case. The final court date had to be pushed back because my counter-proposal was never sent to opposing counsel, despite my repeated emails and calls. After the court date, I never heard from Mr. Santos again and had to rely on checking the court records to find out what had happened. It's unacceptable that I was not informed about the outcome of my case or given the opportunity to review and sign any agreements. I don’t even have a copy of my custody orders or the outcome because I was essentially ghosted by the lawyer firm following that rescheduled court date. Given the $4,500 retainer fee I paid, I expected a much higher level of service. It's unfortunate that Mr. Santos's actions fell so short of my expectations. I would not recommend this law firm to anyone. I will now be having to save money to rehire a lawyer to actually help me with my child custody case.

If I could give them negative stars I would. Terrible communication and charged me a 6500$ retainer to file 3 documents and never even appeared in court. Refused to give me a refund for the retainer and is even claiming that they went over the retainer fee. Do yourself a favor and pick a different law firm because this one is a scam

I highly recommend this law firm because since day one Mrs.Cyndi has been attentive and professional about our case and so has Mr.Santos.. they reassured me that our case would be top priority and that he cared about our case and our son just as much as we did and wanted and got the best result we could ask for.. by the grace of god I am blessed to have them in our corner

If you're looking for a good Divorce Lawyer, he is NOT it! He keeps getting terrible reviews. That must be a red FLAG! I've had a great experience with Eduardo Romero and Madeline Lopez-Escoto. Both those attorneys come with great experience and charge THOUSANDS LESS! I've gotten quoted from different attorneys and Mr. Santos seems to be the MOST expensive! NOT WORTH IT!! LOOK ELSEWHERE!!!

Horrible attorney! Very expensive and doesn't finish his cases. Anyone looking to hire a Family Law Attorney check out Madeline Lopez-Escoto or Elisamar Soto! They're very attentitive, always respond, and will give you the best outcome!

Honestly at first Mr Santos’s office was excellent I was being helped by a girl named Jessica and Mr Santos, they would always reach out . I don’t know what happened that all of a sudden a Ms Cyndi took over and she is very rude and unprofessional. I could never get a hold of Mr Santos again and they took forever to make changes on my divorce decree. She wanted me to sign but there was something on the fine print that I did not agree with. Time passed and I finally decided to follow up because they never did and I just signed to get it over with. Cyndi told me that after being signed the process would be fast . It’s been a little over a month now and still nothing. I have to call like 5 times and even had to use someone else’s phone before they answered and when they do it’s always a lady named Cyndi with an extremely terrible attitude. This time she told me that i just signed and it would take some time . My ex wife’s lawyer reached out to us and said Mr Santos ‘s office has not turned in the signed decree to the judge. They have no paperwork from me ! I tell her I want to speak to Mr Santos and she just tells me he will return my phone call and never does ! I called today and was extremely upset but never used foul language what I said was “this is totally B.S”. exactly like that two letters. Now she sends me an email that they were waiting for me to sign but I never did til now , that next time I call I shouldn’t use foul language towards them and I should be more professional.How was I going to sign something I did not agree with?? I told them I didn’t agree and they never sent updated documents. She emailed me today that JUST TODAY they sent decree to opposing counsel!!! Why just today??? When I signed over a month ago!

I recently had the pleasure of working with the Law Offices of Rudy Santos, and I couldn't be more pleased with the services I received. From the moment I reached out to inquire about their legal expertise, I was met with professionalism, courtesy, and a genuine willingness to help. One of the things that impressed me most about Rudy Santos and staff was their attention to detail. Rudy Santos and his staff took the time to thoroughly explain the legal process to me, ensuring that I had a clear understanding of what to expect. This level of communication was incredibly reassuring and put my mind at ease during what was an incredibly difficult and stressful time for me. Not only did Rudy Santos have a deep understanding of the law, but he also had a compassionate and empathetic approach to working with me. He and his staff listened attentively to my concerns, answered all of my questions with patience, and offered wise counsel that ultimately led to a successful resolution of my case. In addition to his legal expertise, Rudy Santos and his staff were also highly responsive. They promptly returned my calls and emails, keeping me informed every step of the way. Overall, my experience working with the Law Offices of Rudy Santos was nothing short of exceptional. I would highly recommend these services to anyone in need of legal representation.

I do not recommend this lawyer. I paid this lawyer around $20,000 and could not close my case for two years. I hired another lawyer who charged $100 more an hour but it only cost me $3000 to close my case in a few months.