Highly recommend Theresa Caballero
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Law Offices of Theresa Caballero
El Paso Personal Injury Lawyer — 117 Client Reviews Analyzed
4.3(117 reviews)Law Offices of Theresa Caballero is a Personal Injury law firm in El Paso, TX, located at 310 N Mesa St # 502 and reachable at +1915-565-3550. Clients have rated the firm 4.3 out of 5 across 117 public Google reviews, 10 of which include written feedback. The most recent written review is from Javier Alvarado on May 8, 2026 (91 days ago).
Owner engagement: Law Offices of Theresa Caballero replies on 2% of visible Google reviews, and roughly 50% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and personal attention. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Theresa Caballero is the attorney most frequently named by clients in reviews of Law Offices of Theresa Caballero.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
117 reviews
Years Experience
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Consultation
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Law Offices of Theresa Caballero is a personal injury law firm serving clients in El Paso, Texas, located at 310 N Mesa St # 502 79901.
Review evidence: Clients have left 117 public Google reviews averaging 4.3 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other El Paso, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Theresa Caballero; the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact Law Offices of Theresa Caballero at (915) 565-3550 for a free case review.
117 public reviews and 20 written reviews.
Most recent written review from Javier Alvarado: Dec 13, 2025 (237 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 10% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Javier Alvarado: Dec 13, 2025 (237 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Dec 13, 2025 (237 days ago). Compare that recency with the other firms you are considering.
Highly recommend Theresa Caballero
Ms. Caballero helped a family member of mine with a case several years ago. Her dedication and hard work lead to a dismissal of charges. Her and her team were always very helpful and understanding!
Theresa is amazing as person and lawyer. Shes been my familys to go to everytime theres injustice. I highly recommend her! We went through some hardships back in 2007/2010 and she was the one who saved us! Now we hired her again in 2025 and once again she did her job! Me and my family owe you so much ma’am thank you for everything!
310 N Mesa St # 502, El Paso, TX 79901
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Most recent written review from Javier Alvarado: Dec 13, 2025 (237 days ago)
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Highly recommend Theresa Caballero
Owner response
Thank you Javier.
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Ms. Caballero helped a family member of mine with a case several years ago. Her dedication and hard work lead to a dismissal of charges. Her and her team were always very helpful and understanding!
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Theresa is amazing as person and lawyer. Shes been my familys to go to everytime theres injustice. I highly recommend her! We went through some hardships back in 2007/2010 and she was the one who saved us! Now we hired her again in 2025 and once again she did her job! Me and my family owe you so much ma’am thank you for everything!
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I would like to express my sincere appreciation to Attorney Caballero, who generously took the court case of a mother of five, facing jail time due to a marijuana dependency, pro bono. She showed true compassion, and made a difference in the life of this family. God bless you.
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Worst attorney ever first of all u have to pay her $150.00 just to talk to her for the first time. When we had court she would get there late or just didn’t show up at all. On my son’s first offer this lady was asking my son if he was ready to sign. It was like she didn’t care at all . After 6 1/2 months and 13thousand dlls later I ended up firing her. I hired Justin Underwood a month later my son was free with charges dismissed. I really don’t recommend her at all. SMH
Owner response
You are angry that I charge a consultation fee? My time and advice are my stock in trade. When I didn’t charge a consultation fee, people would often not show up and so when they pay, they honor the appointment.<br><br>Secondly, in the criminal courts, lawyers are often moving between courts as the judges set their hearings at the same time. It is false that I didn’t “show up.” I am known for being respectful of court settings and when lawyers “don’t show up” they can be held in contempt. <br>As for telling the client to sign, that also never happened. Why? Bc I NEVER tell my clients to sign. What I do do is convey any offer the State has made. Why? Bc I HAVE to convey the offer, per the rules.<br>When clients can’t bond out, as was the case in your case, they get antsy. I understand. <br><br>Good luck to you and Justin Underwood is a fine attorney and a good choice.<br><br><br>As
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Great experience, she helped me all the way with my legal status!
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My brother was facing a sexual assault case against the State of Texas. He had an appointed attorney, but it wasn’t making any progress. My brother wanted a new lawyer, and we hired Theresa Caballero to help him. Mrs. Caballero met with my brother in jail and quickly noticed his disability. He had been incarcerated for a couple of years. As soon as we hired her, she got him back home within a couple of months. Within a few months after his release, she was able to get his case dismissed. Throughout every meeting and court setting, she was always respectful, informative, and straightforward. Our family is very thankful for all that Mrs. Caballero has done for us.
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I cannot thank Theresa Caballero and her team enough for the outstanding job they did on my case. From start to finish, they were extremely professional, communicative, and responsive to all questions and concerns. Ms. Caballero gave me and my family a second chance at life—my case was dismissed, and now we can move forward with peace of mind. She truly is one of the best attorneys in El Paso. My family and I are beyond grateful for everything she has done for us. I highly recommend her to anyone in need of a strong, dedicated, and knowledgeable lawyer.
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Great lawyer helped me in my case all the way great communication!!
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The people i thought was my family turned on me and i was basically looking at the rest of my life in jail because of a lie, i turned to her and her services and got the help i needed a great attorney that will defend you Mrs caballero took my case and threated me with respect, fought for me in trial and got the best result possible honestly without her i would be in jail far from my kids and wife i couldnt thank her enough if you have a though case she is the person to contact i definetly recomend her no doubt about it
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Great staff with great service, they were able to dismiss my case in a timely manner. I heavily vouch and recommend her.
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I think her staff Could be a little bit more compassionate and they could treat people less like prefixes but other than that if you have a complex case and a long time to fight it go with her
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