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Review Intelligence
Los Angeles Legal Advocates Rancho Cucamonga Ca review signals at a glance
CrashStory aggregates public review patterns for Los Angeles Legal Advocates Rancho Cucamonga Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
3.5
Total Reviews
19
PI Reviews
7
Text Reviews
19
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Review Snapshot
3.3
23 public reviews and 19 written reviews.
Recent Activity
Most recent written review from rocio lopez: Nov 20, 2025 (260 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 30% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Los Angeles Legal Advocates Rancho Cucamonga Ca client reviews
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All19 reviews
3.5
Most recent written review from rocio lopez: Nov 20, 2025 (260 days ago)
Written Reviews
19
Average Rating
3.53
Reviews (30d)
0
Reviews (90d)
0
Older Archive
19
Assigned Tags (3)
Showing 19 of 19 written reviews.
1 star
7
2 star
0
3 star
0
4 star
0
5 star
12
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
They're quick to get you to sign a contract, but then when you ask them something, they don't respond. And when you tell them you don't want to continue the case with them, they don't listen, much less return your deposit. I certainly don't recommend this law firm. I've been trying to contact them for a week now and haven't received a single response.
Don't come here! They are quick to sign you on and take your case. They won't start working until you pay their fees (under stable) but once you pay your fees, they just say they have over 100 clients and are too busy. They will ask for documents, and once you send them, they will ask for them again. They don't keep track of anything. This is very unprofessional. Their support staff and management are rude. When you complain they cut you off and argue about how many cases they have. Once there is some change in your case, they will use that as leverage, and say that your case is moving along, even though they don't send you your documents. I emailed them a requested document, and they keep calling and asking for it. You won't talk to a paralegal or lawyer at all. They lie to you and tell you that so that you can sign but once you've paid you're stuck with the support staff who claim are not qualified to give you legal advice. When you request to speak to a lawyer or paralegal, they are always busy, at lunch or in a meeting. For 10k, might as well fill out your application yourself.
They're the best! They resolved my case and gave me the best strategies with the LALA team! I highly recommend them—10/10 for service and attention! They can handle any immigration status!
The team was very attentive to my needs, their legal strategy was a breath of fresh air through the muddy system that is immigration. The lawyers were knowledgeable about strategic loopholes in my case. I feel much more comfortable after talking to the lawyers.
Way to expensive the amount of money they have you paying is like they are robbing you.
Owner response
We’re sorry to hear about your concern and appreciate your feedback. At LALA, we strive to provide transparent pricing and quality service to all of our clients.<br><br>If you’d like to discuss your case or billing concerns directly, please contact Joel Urzúa at 310-978-7426 or email jurzua@lalegaladvocates.com<br> so we can review your situation and provide clarification.<br>
DO NOT come here at all!!!! This place has not done anything since we started our case back in November of 2024 for my mom's immigration case. They start you with options and have you sign a contract afterwards, they tell you what documents you need, and at last when you have sent all the required documents, they have you waiting and waiting. You think they would call for follow ups on the case or what paperwork you are missing nope you have to call them. Once we called then they would tell us what we were missing or that there were some errors/problems with the documents we sent. The entire time we are thinking that everything is going smooth and progress is taking place but no false hope. What's the point of charging for the service when they do not even follow up or follow through. We paid them to do their job and be on top of this case, yet it seems like we are doing the job for them. We keep calling weekly for updates and they keep giving us excuses or say that they are still reviewing our case and are putting it together. How long does it take to review a couple of papers? Atleast give us a timeline I know the courts are saturated due to what's going on, but we started this since november of last year and have seen NO results NO progress. They basically pocketed our deposit.
Owner response
Hi Juan,<br>We’re very sorry to hear about your experience. After reviewing our client records, we weren’t able to locate a case under your name, but we take your feedback seriously and want to make things right.<br><br>Please contact us directly at 310-978-7426 and ask for Joel so we can personally review your concern and ensure your situation is addressed immediately.<br><br>We value transparency and communication with all of our clients and appreciate the opportunity to clarify and resolve this matter.<br><br>– The LALA Legal Team
I would not recommend this place to anyone. They were very quick to have us sign the contract and take our money but if you change your mind they completely give you the run around. They tell you they are processing your cancelation and that it will take a month. Unfortunately, here we are 2 months later with no refund and now they are saying I might not get any of my money back. They didn't do anything for my case at all. I answered some of the questions online and THAT IS IT! They did nothing for me. They took advantage of us knowing we won't be able to do anything. It's so sad that we trusted these so called lawyer's and they are not going to help my family in our time of need. It is very apparent these people our not trying to help anyone but themselves.
They have such bad work ethic and no professionalism and definitely they have no word. They all tell you they will call you back and they never do. They also lack honesty.
Owner response
Hi Yanira,<br><br>We’re very sorry to hear about your experience and appreciate you sharing your concerns. We understand how frustrating this situation must feel, and we’d like the opportunity to review your case and resolve it as quickly as possible.<br><br>Please contact us directly at 310-978-7426 and ask for Joel, so we can personally look into the status of your cancellation and refund.<br><br>We take all feedback seriously and are committed to ensuring every client receives clear communication and fair resolution.<br><br>– The LALA Legal Team
Don't waste your time and money with these people. They're incredibly insincere in their friendliness as they try to get me to make the initial appointment, and then unprofessional when I tried to start the immigration case. They gave me a number that no longer works (which I confirmed when they gave it to me). You won't be able to speak with the attorney or paralegal you initially spoke with. And if this is only the case at the beginning, I can't imagine the problem with having a case that requires them to keep me updated. They're unprofessional. They just make pointless excuses. Take your case elsewhere.
Owner response
Hello,<br>We sincerely regret reading about your experience. At LALA, we strive to provide professional service and clear communication to all our clients, so this comment concerns us, and we want to thoroughly review it.<br><br>We kindly ask that you contact us directly at 310-978-7426 and ask for Joel so we can personally review your case and clarify what happened.<br><br>Thank you for taking the time to share your feedback; your comments help us improve and ensure better service for the entire community.<br><br>– The LALA Legal Team
They're quick to get you to sign a contract, but then when you ask them something, they don't respond. And when you tell them you don't want to continue the case with them, they don't listen, much less return your deposit. I certainly don't recommend this law firm. I've been trying to contact them for a week now and haven't received a single response.
Don't come here! They are quick to sign you on and take your case. They won't start working until you pay their fees (under stable) but once you pay your fees, they just say they have over 100 clients and are too busy. They will ask for documents, and once you send them, they will ask for them again. They don't keep track of anything. This is very unprofessional. Their support staff and management are rude. When you complain they cut you off and argue about how many cases they have. Once there is some change in your case, they will use that as leverage, and say that your case is moving along, even though they don't send you your documents. I emailed them a requested document, and they keep calling and asking for it. You won't talk to a paralegal or lawyer at all. They lie to you and tell you that so that you can sign but once you've paid you're stuck with the support staff who claim are not qualified to give you legal advice. When you request to speak to a lawyer or paralegal, they are always busy, at lunch or in a meeting. For 10k, might as well fill out your application yourself.