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Review Intelligence
Lutz Associates P S Kent Wa review signals at a glance
CrashStory aggregates public review patterns for Lutz Associates P S Kent Wa so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.7
Total Reviews
35
PI Reviews
13
Text Reviews
35
Most common themes
recommendationfamily_lawcustody
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Review Snapshot
4.7
42 public reviews and 35 written reviews.
Recent Activity
Most recent written review from Nicole Waugh: Mar 7, 2026 (146 days ago)
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Response Behavior
Replies on 79% of reviews
82% of the visible replies look at least somewhat personalized instead of fully templated.
Lutz Associates P S Kent Wa client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All35 reviews
4.7
Most recent written review from Nicole Waugh: Mar 7, 2026 (146 days ago)
Written Reviews
13
Average Rating
4.62
Reviews (30d)
0
Reviews (90d)
0
Older Archive
13
Assigned Tags (82)
Showing 13 of 35 written reviews.
1 star
1
2 star
0
3 star
0
4 star
1
5 star
11
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Laura and Amanda were the absolute best to work with. They’ve helped my family so much and made the process so easy. Amanda is incredibly detailed and combined with Laura’s knowledge the whole process was absolutely so much easier than it could’ve been. I also want to thank the reception staff! Especially Kylie she was always polite and professional.
My team was so incredible and I’m so thankful for everything they’ve done for me!
Owner response
Thank you, Angela! We're thrilled to hear that our team came through for you with their expertise and informative leadership. Having a competent legal team's guidance means you didn't have to be alone in your journey. Your kind words motivate us to keep delivering excellent service. We're always here to help!
Highly recommend!
I’m just beginning my case and wasn’t sure which direction to take, but calling Lutz & Associates was the best first step I could’ve made. I spoke with Jasmine, who was not only professional and knowledgeable, but also incredibly kind and easy to talk to. She offered helpful advice that gave me clarity and reassurance. Thank you for making the start of a tough process feel manageable and less overwhelming!
Owner response
Thank you for your kind words, Katy! We're ecstatic to hear that Jasmine provided you with the guidance and clarity you needed. Helping people is our passion and our priority. Wherever clients are in their legal process, we are here to help!
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Mr,Andrew and Jasmine were the best ,they had alot of patience when the court pressured us and they calmed me down and gave me assurance that things will be fine and indeed my case was a great success .Kudos team
Owner response
That is exactly what we are here for! Many thanks for your sparkling review! Our team knows how to get results while still helping clients get through tumultuous and stressful times in their lives. When you win, we win, and we are happy to have been a part of your legal success.
Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Andrew is an amazing lawyer who I wholeheartedly recommend to anyone.
Owner response
Thanks so very much for the vote of confidence, Sadie! We love hearing when we've successfully helped a client get through a difficult time. Thank you from all of us at Lutz & Associates!
Choosing Right Firm (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
We are currently working with David Lutz, The paralegal, receptionist and legal help have all be extordinary. They have a option of locations. We have been meeting at the Kent location. Very impressed with the help we are receiving.
Owner response
We strive to meet our client's expectations and appreciate the opportunity to do so.
What a fantastic law firm. Professional, quick to respond, bottom line….will get the job done! Well recommended. Mr. Brian Murry, I cannot thank you enough. Great job Sir!
Owner response
Thank you for letting others know about our level of service.
Communication (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Lutz and Associates’ Attorney Kelsey Morfitt has been my beacon of hope at a time when my options seemed limited. I thought the likelihood of a satisfactory resolution was impossible for my case until I retained Attorney Kelsey Morfitt. The Lutz and Associates staff are people-orientated and actually listen, which gives a great impression of trustworthiness. I am grateful to Attorney Kelsey and the Lutz Law Firm for their guidance thus far. I can’t wait till the day my case is finalized so that I’m able to provide a better life for my boys. Attorney Kelsey is extremely professional and dedicated to her clients, dealing with her has been a great pleasure! She is kind, patient, very thorough, and responds promptly to inquiries. She takes the time to explain the process so that we are aware of upcoming events. The level of professionalism and attention to detail given is top-notch. If you are looking for a good lawyer that communicates with you and does a superb job look no further.
Owner response
Mr. Copeland,<br><br>Thank you for taking the time to leave such a sweet review about your experience with Ms. Morfitt and our firm!
Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (19)
case:personal_injury_generalstage:post_case_closedresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yeshighlight:yesdepth:essaydimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapycompetitor:lutz law firm
When life happens it’s always easier when you’re able to work with people who are compassionate & caring. Lutz & Associates have been quick to respond & always helpful during my time of need. I highly recommend their services. Kudos to all of you!
Owner response
Lori,<br><br>Thank you so much for your kind words!<br><br>-Lutz & Associates, P.S.
Communication (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
I did all my own paralegal work myself, there were multiple errors and misspellings in my docs that were filed from the atty and para, including them misspelling the name of my husband we were serving. Bare minimum demands were documented, if my demands did not fit their boiler plate template, they didn’t know what to do. They bill and invoice on things like when you want to close your account and things show up in your statement of “reviewed case” when no work has been done for 6 weeks. I got assigned the absolute B team attorney and paralegal, the OP literally made fun of my counsel for being so unprepared and it hurt me in the end.
Owner response
There are times when we are unable to please our clients. We do not oversell what we can do. Sometimes what a client wants is not doable. Our firm does not have a "B" team. Our attorneys and staff are experienced, care, and work hard.
Process Transparency (negative)Fee Transparency (negative)Case # Treatment (negative)Marketing vs Reality (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
When I first reached out to Lutz & Associates, I was seeking legal counsel regarding what I believed might become a high-conflict divorce. Instead of immediately encouraging me to retain them, they gave me honest advice: save my money and pursue a protection order first to establish safety and stability.
That level of integrity immediately stood out. They were the first legal team that truly listened to my situation and prioritized my well-being over securing a retainer. Because of that, I ultimately chose to retain Kallie anyway—and I’m so glad I did.
I’m incredibly grateful for the guidance and professionalism of this team. I will absolutely continue working with Lutz & Associates for any family court matters moving forward and would highly recommend them to anyone navigating a difficult or high-conflict family situation.
Laura and Amanda were the absolute best to work with. They’ve helped my family so much and made the process so easy. Amanda is incredibly detailed and combined with Laura’s knowledge the whole process was absolutely so much easier than it could’ve been. I also want to thank the reception staff! Especially Kylie she was always polite and professional.
My team was so incredible and I’m so thankful for everything they’ve done for me!
Highly recommend!
I’m just beginning my case and wasn’t sure which direction to take, but calling Lutz & Associates was the best first step I could’ve made. I spoke with Jasmine, who was not only professional and knowledgeable, but also incredibly kind and easy to talk to. She offered helpful advice that gave me clarity and reassurance. Thank you for making the start of a tough process feel manageable and less overwhelming!