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Review Intelligence
Macdonald Lee Senechalle Ltd Elgin Il review signals at a glance
CrashStory aggregates public review patterns for Macdonald Lee Senechalle Ltd Elgin Il so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.7
Total Reviews
15
PI Reviews
10
Text Reviews
15
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Review Snapshot
4.8
16 public reviews and 15 written reviews.
Recent Activity
Most recent written review from Tonya: Sep 19, 2023 (1094 days ago)
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Response Behavior
Replies on 56% of reviews
56% of the visible replies look at least somewhat personalized instead of fully templated.
Macdonald Lee Senechalle Ltd Elgin Il client reviews
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All15 reviews
4.7
Most recent written review from Tonya: Sep 19, 2023 (1094 days ago)
Written Reviews
15
Average Rating
4.73
Reviews (30d)
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Reviews (90d)
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Older Archive
15
Assigned Tags (3)
Showing 15 of 15 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Still expecting a call back been over a weekend. Very unprofessional .
Owner response
If you would like to give me a call this morning, I would be happy to help facilitate a call with an attorney if your matter is something we can assist you with. 847-310-0025. Thank you - Sandra
What a pleasant and helpful attorney. I stumbled on Andrew while looking for another with the same name and find him very helpful. The other Andrew is now practice in Central Illinois so this Andrew is more convenient for me.
Owner response
Thank you Mr. DuSell for the kind words for Andrew Smith. Best of luck with your matter!
The entire professional and office staff were a pleasure to work with. Neal was extremely patient in answering the questions I had re: my estate planning. He is extremely knowledgeable and helpful in walking me thru the entire procedure. His suggestions were invaluable.
Owner response
Thank you Mr. Klein. We are grateful to be able to provide you this service and your kind words of Neal and our team!
In speaking with me about my matter, Thomas Hargrove was both very compassionate and knowledgeable. He provided me with great advice, and I advise anyone who needs a consultation for this area of practice in IL to speak with him. I can't state enough how grateful I am for the sound advice he offered.
Owner response
Lisa - Thank you for this wonderful review! I'm glad you are satisfied with the information Tom provided! Best of luck to you!
We hired Attorney Andrew Smith for a case and he is by far one of the best attorney I've ever worked with. Gave the attention we needed, made sure that we understood the process and was very accommodating. I would highly recommend Attorney Andrew Smith to anyone in need.
Our attorney, R. Andrew Smith is excellent. I have interacted with several attorneys over the years and Mr. Smith is the most professional, competent and patient attorney I have ever worked with. I highly recommend him!
Owner response
Thank you for your great comments and recommendation. We are happy to have Andrew on our Team!
Christos and team helped us organize some after death affairs with urgency. They were responsive, proactive, and thorough in resolving our questions. We cannot thank them enough for their assistance at such a critical time.
Owner response
Thank you Victoria! We appreciate being able to work with you to resolve this matter during a difficult time in your family.
I typically do not write reviews but I felt compelled to share our experience with Alfred Lee who assisted my husband and I will our estate planning late this year.
We came to Al through a program benefit my employer offers, AARG Legal. They recommended 5 or 6 attorneys and law firms that participated in the program. I chose Alfred Lee and his firm after looking into his background and education and also with the help of a friend of the family that is an attorney.
We could not be more pleased with the service we received from Al and his staff. We have been extremely careful with Covid and social distancing and Al was able to set up sessions for us via Zoom and take care of the entire process virtually.
He also took the process of selecting a trust vs a will to an elementary level for us that was easy to understand and very detailed. He was able to answer all of our questions. He was prompt and on time for all of our appointments and made himself available to us whenever we needed a question answered.
His staff, specifically Denise Jackowski and Brian Bentrup stepped in as we were wrapping up all the details and documents to complete our trust. They also were responsive and knowledgeable and very easy to work with. They made what we thought was going to be the most tedious part of the process very easy and it was a pleasure to work with them as well.
Lastly, we felt that the expense to complete this trust was well within line of other firms we looked at and fair. They delivered a finished binder to us that will be easy for us and others to reference and utilize when needed to either be executed or reviewed.
If you want to work with an ethical, knowledgeable and personable attorney, Al is your guy. We feel fortunate to have found him. He made a difficult emotional process easy to navigate. THANK YOU AL!
Alfred Lee from PMHL was our attorney for both an estate settlement and real estate transaction relating to the estate. Fortunately he was referred to us by a brother in law who practices law in a different capacity.
What was originally perceived as a daunting task for our family went extremely well - from the initial consultation through filings and then closing we never had any problems at all. The firm did exactly as they said they would do, and did it well. In the end it turned out to be routine - and hassle free - and went so smoothly that we were never surprised by anything, and would hire them again for any legal work we may need.
We have been happy customers of Pluymert, MacDonald Hargrove & Lee, Ltd for over a decade. Al Lee helped us to set up our trust and estate plans to best suit our wish to protect whatever legacy we leave our children. Al has been proactive over the years in alerting us of necessary updates to our plan as laws have changed over time. We believe that Al has kept us well informed as to how our estate plan will operate, gave us valuable guidance on how to structure the plan, and made it easy to understand the legal aspects.
I have also recently worked with Tom Hargrove at the firm on an insurance claim case. We had significant storm damage to our home and needed help to get our insurance company to cover the full repair. As is becoming all too common, the insurance company tried to minimize their payout by having the adjuster insist on covering only small areas of our roof where damage was observed. The adjuster would not accept any of our reasoning for the needed complete replacement. Tom worked to represent us and to make sure our valid concerns were reviewed by the insurance company. The insurance company agreed to cover the needed full repair based on Tom’s representation of our case without the need for court litigation. We were very pleased in our collaboration with Tom and the outcome of his work.
Based on the experiences we have had with Al and Tom in both estate and insurance matters, I would highly recommend Pluymert, MacDonald Hargrove & Lee for legal services!
Owner response
Thank you very much for your kind words. It is a pleasure to work with both of you over the years. We are grateful for our long-term relationship. We look forward to continuing to be of service when the need arises.
We have been very happy with the services provided by Alfred Lee and Brian Bentrup at this firm. We are retired musicians in our late 70's and legal and financial matters are not our strong points. We wanted to make things as simple as possible for our two children when we passed away so we were looking for the best legal advice and help we could find.
Mr. Lee is very personable and helpful, very generous with his time. He explained our various options and answered all our questions with patience and good humor. During the pandemic, he did everything to make it safe and easy to complete our plans with the computer. He promptly returned any items we needed to send him by mail and promptly responded to all our questions by email.
Mr. Bentrup is helping us finalize the details of our trust and he has been extremely patient, helpful, and prompt. We have a mild aversion to forms which makes us procrastinate doing the necessary and easy paper work. Brian has through email held our hands all the way and made us realize that "Yes" we will get this all done and "Yes" we are very glad we did it and had such expert help. Many thanks!
Owner response
Thank you so much. We enjoyed working with you as well.
What a pleasant and helpful attorney. I stumbled on Andrew while looking for another with the same name and find him very helpful. The other Andrew is now practice in Central Illinois so this Andrew is more convenient for me.
The entire professional and office staff were a pleasure to work with. Neal was extremely patient in answering the questions I had re: my estate planning. He is extremely knowledgeable and helpful in walking me thru the entire procedure. His suggestions were invaluable.