Older Written Reviews
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10 reviewsWhat a pleasant and helpful attorney. I stumbled on Andrew while looking for another with the same name and find him very helpful. The other Andrew is now practice in Central Illinois so this Andrew is more convenient for me.
Owner response
Thank you Mr. DuSell for the kind words for Andrew Smith. Best of luck with your matter!
Needing a Lawyer (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_non_clientpi:yesdepth:mediumdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
Personal Injury
Consultation Only
In speaking with me about my matter, Thomas Hargrove was both very compassionate and knowledgeable. He provided me with great advice, and I advise anyone who needs a consultation for this area of practice in IL to speak with him. I can't state enough how grateful I am for the sound advice he offered.
Owner response
Lisa - Thank you for this wonderful review! I'm glad you are satisfied with the information Tom provided! Best of luck to you!
Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
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case:personal_injury_generalstage:consultation_onlyresponse:semi_personalizedsentiment:positivestory:genericclient:likely_non_clientpi:yespre-client:yesdepth:detaileddimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
We hired Attorney Andrew Smith for a case and he is by far one of the best attorney I've ever worked with. Gave the attention we needed, made sure that we understood the process and was very accommodating. I would highly recommend Attorney Andrew Smith to anyone in need.
Process Transparency (positive)Choosing Right Firm (positive)Case # Treatment (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yespeer:yesdepth:mediumdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positive
Our attorney, R. Andrew Smith is excellent. I have interacted with several attorneys over the years and Mr. Smith is the most professional, competent and patient attorney I have ever worked with. I highly recommend him!
Owner response
Thank you for your great comments and recommendation. We are happy to have Andrew on our Team!
Case # Treatment (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yespeer:yesdepth:mediumdimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
It is very good doctor
No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:one_liner
estate planning/insurance claim
Unknown
We have been happy customers of Pluymert, MacDonald Hargrove & Lee, Ltd for over a decade. Al Lee helped us to set up our trust and estate plans to best suit our wish to protect whatever legacy we leave our children. Al has been proactive over the years in alerting us of necessary updates to our plan as laws have changed over time. We believe that Al has kept us well informed as to how our estate plan will operate, gave us valuable guidance on how to structure the plan, and made it easy to understand the legal aspects.
I have also recently worked with Tom Hargrove at the firm on an insurance claim case. We had significant storm damage to our home and needed help to get our insurance company to cover the full repair. As is becoming all too common, the insurance company tried to minimize their payout by having the adjuster insist on covering only small areas of our roof where damage was observed. The adjuster would not accept any of our reasoning for the needed complete replacement. Tom worked to represent us and to make sure our valid concerns were reviewed by the insurance company. The insurance company agreed to cover the needed full repair based on Tom’s representation of our case without the need for court litigation. We were very pleased in our collaboration with Tom and the outcome of his work.
Based on the experiences we have had with Al and Tom in both estate and insurance matters, I would highly recommend Pluymert, MacDonald Hargrove & Lee for legal services!
Owner response
Thank you very much for your kind words. It is a pleasure to work with both of you over the years. We are grateful for our long-term relationship. We look forward to continuing to be of service when the need arises.
Process Transparency (positive)Fee Transparency (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
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case:estate planning/insurance claimstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:Full Repair Coveragedepth:essaydimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:FeeTransparencydimension-sentiment:FeeTransparency:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapyinsurance:insurance company
We have been very happy with the services provided by Alfred Lee and Brian Bentrup at this firm. We are retired musicians in our late 70's and legal and financial matters are not our strong points. We wanted to make things as simple as possible for our two children when we passed away so we were looking for the best legal advice and help we could find.
Mr. Lee is very personable and helpful, very generous with his time. He explained our various options and answered all our questions with patience and good humor. During the pandemic, he did everything to make it safe and easy to complete our plans with the computer. He promptly returned any items we needed to send him by mail and promptly responded to all our questions by email.
Mr. Bentrup is helping us finalize the details of our trust and he has been extremely patient, helpful, and prompt. We have a mild aversion to forms which makes us procrastinate doing the necessary and easy paper work. Brian has through email held our hands all the way and made us realize that "Yes" we will get this all done and "Yes" we are very glad we did it and had such expert help. Many thanks!
Owner response
Thank you so much. We enjoyed working with you as well.
BoilerplateDetailed StoryLikely Client Experience
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case:wrongful_deathstage:post_case_closedresponse:boilerplatestory:storyclient:likely_clientpi:yesdepth:essayinjury:deathinjury:physical_therapy
Great experience, Alfred Lee brought us a lot of ease and reassurance and walked us through everything. He was very knowledgeable and we valued his expertise and experience.
Owner response
Thanks for the review. It was a pleasure serving you.
Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesdepth:mediumdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
We have used Pluymert, MacDonald, Hargrove & Lee several times in our small business. (Especially Pat Tauchert & Tempia Courts.
We really wished we had known this firm when we were acquiring our business, our experience with them has been so refreshing. That experience was expensive and the work didn't get done properly so we approached additional legal help with some trepidation.
With a small business there are any number of smaller things where you would like to make sure about the fine print, often you are willing to do some of the work yourself but you really need someone to look it over and offer advice, without feeling like you have fallen down the rabbit hole!
Pat Tauchert and Tempia Courts have been able to do that for us, they give us good advice and we always get what we expect and just a little bit more. They respect our autonomy and we never feel that we are being talked down to.
We have had them work narrowly on employee matters, and areas of the law that are particular to our business. They always check to see if there is more that needs to be known and they are always timely effective and a joy to work with. We are very happy to know that whatever comes up we have somewhere to go for expertise that we can rely on.
No ResponseDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonestory:storyclient:likely_clientpi:yesdepth:essayinjury:surgery
Best Law Firm Ever, highly recommend...you'll be happy
Choosing Right Firm (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivecompetitor:best law firm