Thank you so much to Tony and team!! Extremely knowledgeable and helpful in my situation!! I will definitely recommend you and you team in the future!
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Mastando & Artrip
Huntsville Personal Injury Lawyer — 62 Client Reviews Analyzed
4.5(62 reviews)Mastando & Artrip is a Personal Injury law firm in Huntsville, AL, located at 301 Holmes Ave NE STE 100 and reachable at +1256-532-2222. Clients have rated the firm 4.5 out of 5 across 62 public Google reviews, 10 of which include written feedback. The most recent written review is from Joy Lloyd on May 8, 2026 (89 days ago).
Owner engagement: Mastando & Artrip replies on 55% of visible Google reviews, and roughly 18% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Tony Mastando is the attorney most frequently named by clients in reviews of Mastando & Artrip.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
62 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Mastando & Artrip is a personal injury law firm serving clients in Huntsville, Alabama, located at 301 Holmes Ave NE STE 100 35801.
Review evidence: Clients have left 62 public Google reviews averaging 4.5 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Huntsville, Alabama firms before you decide.
Quick signals: attorneys named most often in reviews are Tony Mastando; the Google Business profile for this firm is verified; 24 photos are public on Google; contact the firm to ask about consultation fees.
Contact Mastando & Artrip at (256) 532-2222 or visit mastandoartrip.com for a free case review.
62 public reviews and 20 written reviews.
Most recent written review from Joy Lloyd: Jun 24, 2025 (407 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 95% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Joy Lloyd: Jun 24, 2025 (407 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 24, 2025 (407 days ago). Compare that recency with the other firms you are considering.
Thank you so much to Tony and team!! Extremely knowledgeable and helpful in my situation!! I will definitely recommend you and you team in the future!
I would love to thank everyone in this law office particularly Mr Atrip and Ms Naomi for everything you have and are doing for my mother and our family , you have stepped up and went above and beyond to help us in a dire need ! This has been a devastating and horrible situation my mom has been in all around and you have been there to help with all her needs in all the situations , we have such gratitude for you and your firm and can not thank you enough for all you have done and are still doing to help us ! Thank you so so much , I would recommend your firm to everyone I know !
I personally have worked with Tony Mastando a few times, and each time he delivered. Phenomenal service. Communication was on point. They really put their clients first.
301 Holmes Ave NE STE 100, Huntsville, AL 35801
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Joy Lloyd: Jun 24, 2025 (407 days ago)
Written Reviews
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Thank you so much to Tony and team!! Extremely knowledgeable and helpful in my situation!! I will definitely recommend you and you team in the future!
Case Type Unspecified
Unknown
I would love to thank everyone in this law office particularly Mr Atrip and Ms Naomi for everything you have and are doing for my mother and our family , you have stepped up and went above and beyond to help us in a dire need ! This has been a devastating and horrible situation my mom has been in all around and you have been there to help with all her needs in all the situations , we have such gratitude for you and your firm and can not thank you enough for all you have done and are still doing to help us ! Thank you so so much , I would recommend your firm to everyone I know !
Owner response
Thank you for your trust and for taking the time to give us this nice review!
Case Type Unspecified
Unknown
I personally have worked with Tony Mastando a few times, and each time he delivered. Phenomenal service. Communication was on point. They really put their clients first.
Owner response
Christine, thank you so much for your kind words. We appreciate you taking the time to leave a review!
Case Type Unspecified
Unknown
I cannot recommend Tony Mastando highly enough. Tony and Naomi were incredibly knowledgeable about my legal issue, always kept me informed throughout the process, and fought tirelessly to get me the best possible outcome. Their professionalism and genuine concern for my situation made a difficult time much easier to manage. I would definitely recommend them to anyone looking for an honest and hardworking law firm.
Owner response
Thank you so much for your thoughtful review, Nick! We're truly grateful for your kind words and are honored to have helped during a challenging time. Knowing we made a difference means the world to us.”
Case Type Unspecified
Unknown
I was referred here by my personal attorney who is retiring , the person answering the phones there has no clue on what or how to do things , I asked for a call back and got nothing … tried back the second time … and was told “ leave your name and Info again and he may be interested in calling you back “ Is it me , or is this just bad business ? These guys obviously have too much money and business , if they won’t even pick up a call and see what your wanting
Owner response
Dear Mr. Pierce,<br><br>Thank you for taking the time to share your feedback. We sincerely apologize for the experience you described—it does not reflect the standard of service we strive to provide.<br> <br>We understand how important it is to feel heard and valued, especially when seeking legal guidance. We will review our phone intake process to ensure that all inquiries are handled promptly and professionally.<br> <br>If you're willing to give us another opportunity, we’d love to learn more about how we can assist you. Please feel free to contact Tony directly at Tony@MastandoArtrip.com, and we will ensure you receive the attention you deserve.<br> <br>Thank you for bringing this to our attention and for giving us a chance to improve.<br><br>Sincerely,<br>Tony Mastando<br>Mastando & Artrip, LLC<br>
Case Type Unspecified
Unknown
I had a frustrating experience with Artrip. They scheduled a Zoom call to discuss my case, but my attorney failed to show up at all and I even waited an entire hour. This lack of professionalism left me feeling unsupported and concerned about the handling of my legal matter. Communication is key in any attorney-client relationship, and I expected better. I ultimately decided to seek representation elsewhere, as I need an attorney who prioritizes their clients and maintains punctuality. I cannot recommend this firm based on my experience.
Owner response
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you described—it does not reflect the standard of service we strive to provide.<br>We are diligently working on processes to ensure that all inquiries are handled promptly and professionally.<br>Thank you for bringing this to our attention and for giving us a chance to improve.<br>
Case Type Unspecified
Unknown
As a lender I have found that Mastando and Artrip are top notch to work with. Marty and Corey handle my real estate loans. They are so experienced and I highly recommend them for any real estate transactions!
Owner response
Thank you for your trust and the nice review!
Case Type Unspecified
Unknown
Marty with Mastando and Artrip is amazingly knowledgeable, very professional, and just plain nice...all of which are hard to come by these days with businesses. They do great work and are detail oriented which is necessary in any legal endeavor. I will refer them all the time!
Owner response
Thank you for your trust and the nice review!
Case Type Unspecified
Unknown
Gave me a referral to a more specialized attorney. Very friendly.
Owner response
Thank you for the review!
Case Type Unspecified
Unknown
The Mastando & Artrip firm has a great group of attorneys that are willing to go the extra mile to ensure their clients always come out on top. I have enjoyed working with them.
Owner response
Thank you for the nice review!
Case Type Unspecified
Unknown
Tony, Teri, and Eric are incredibly knowledgeable at closing on homes. I recently sold my home, and closed at their office. The staff is on top of each step along the way, and communicating back and forth between the seller and the buyer. That was very important to me. I know from experience they are very professional, and efficient. Cherry Howell
Owner response
Thank you for your trust in our firm and the nice review!
Case Type Unspecified
Unknown
Eric is an amazing person to work with.
Owner response
Thank you!
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