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Review Intelligence
Matthew M Hanley Attorney At Law Arlington Tx review signals at a glance
CrashStory aggregates public review patterns for Matthew M Hanley Attorney At Law Arlington Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.2
Total Reviews
28
PI Reviews
20
Text Reviews
28
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What to check before you hire Matthew M Hanley Attorney At Law Arlington Tx
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Review Snapshot
4.4
50 public reviews and 29 written reviews.
Recent Activity
Most recent written review from Sam Mathew: Dec 20, 2025 (229 days ago)
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Response Behavior
Replies on 50% of reviews
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Matthew M Hanley Attorney At Law Arlington Tx client reviews
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All29 reviews
4.2
Most recent written review from Sam Mathew: Dec 20, 2025 (229 days ago)
Written Reviews
29
Average Rating
4.21
Reviews (30d)
0
Reviews (90d)
0
Older Archive
29
Assigned Tags (3)
Showing 29 of 29 written reviews.
1 star
5
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5 star
23
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I had a very disappointing experience trying to work with this office. It appears they take on too many clients, because once payment is made, your case seems to be pushed aside with little to no follow-up. Communication was extremely poor—calls were rarely answered—and there was no clear attention given to my file. It felt like the focus was on bringing in new clients rather than properly handling existing cases. Because of the lack of communication and delays, I would not recommend anyone start their case here, as it ends up being a waste of time.
Owner response
Hi Sam, We have not worked with any client's with the first name Sam or the last name Mathew. I personally searched our files, and I do not even see that a person with either name has scheduled a consultation with our office. I also have talked to everyone in our office, and no one remembers speaking with a Sam Mathew. I also see that your Google account has two reviews, and your only other review is in Los Angeles. I have no business in California, so I believe you might be leaving a review for the wrong business. If not, feel free to call our office.
Very good lawyer kept us upto date with everything even with my 1 million questions he met with us on multiple appointments and he went with us to the interview which reduced a lot of stress the process was easy I plan on consulting with him again thankyou for your dedication
Owner response
Hi Barbara! Thanks for the review. I hope you and your family are doing well.
He may be a good lawyer, but his reception staff is terrible. They never answer the phone, and when they do, they schedule an appointment and then keep you waiting for a long time. Most importantly, they don't keep you updated on any changes to your case.
He tells you every possible story to collect his money from you, but after that you are on your own, no truth or real professional advice to pull through your case, all he is after is the money he gets from you. I'm even in doubt of his authenticity as an immigration attorney, because he is unprofessional and negligent to clients matters. If there is zero rating that's what he deserves.
Owner response
I do not believe that we have done business together. I do not recognize your name, and you do not point to any specific problem with me or my office. And, I have not even discussed a case this year with any client who thinks that I have handled a case negligently. So, the review seems unrelated to any work my office has done. But it seems like immigration proceedings have been stressful for you. The slowdowns with COVID impacting case processing times have been hard on many families, and it has caused a great deal of stress and hardship on people's lives. <br><br>We have a strong reputation, and we do great work. I’m generally known for talking for over an hour at consultations to understand client’s cases, and I’m pretty confident that most of my clients will tell you that we treat clients like family. I’ve practiced immigration law for 15 years because I enjoy working with people, and we have a long-time reputation of charging reasonable fees and not being focused on the money.<br><br> If you do have questions, you are welcome to call our office anytime. Regardless, I wish you well. If it is family immigration delays that you are having issues with, I hope these resolve. It’s been a hard few years for many families.
My I-130 and I- 485 was approved within a year, I will definitely recommend Matthew and his team for your case. Thanks to Matthew law firm, you are a blessing to my family.
Owner response
Hi Josiane,<br><br>Thank you very much. We enjoyed working with you. I hope all is well with you and your family.
He's a very experienced immigration attorney and very committed to your case. He always gets cases with positive results. Always available to accompany you to the immigration offices. He's very knowledgeable about immigration cases.
I am writing to express my heartfelt gratitude for the exceptional legal representation and support you provided throughout my immigration process. Your expertise, dedication, and guidance made a significant difference in my life, and I am truly thankful for your invaluable assistance.
When I initially approached your law firm, I was overwhelmed by the complexities and uncertainties surrounding my immigration case. However, from our very first meeting, your professionalism and genuine concern for my situation immediately put me at ease. You took the time to listen attentively to my concerns and questions, providing me with comprehensive information and setting realistic expectations for the process.
Your knowledge and expertise in immigration law were evident throughout the entire process. You meticulously prepared and reviewed all the required documents, ensuring that every detail was accurate and complete. Your attention to detail and thoroughness gave me confidence that my case was in capable hands.
One aspect that truly stood out was your exceptional communication skills. You promptly kept me informed about any updates or developments in my case, patiently explaining the implications and offering insightful advice. Your availability to address my concerns and answer my questions, no matter how trivial they may have seemed, demonstrated your commitment to providing personalized and attentive service.
Moreover, I want to express my deepest appreciation for your unwavering support during the challenging moments of my immigration journey. Your reassurance and guidance gave me strength and confidence when I faced setbacks or uncertainties. Your empathy and understanding throughout the process made me feel supported and encouraged, making a significant impact on my overall experience.
Today, I am thrilled to say that I have successfully navigated the complex immigration process, and it would not have been possible without your exceptional legal representation and unwavering dedication. Your professionalism, expertise, and genuine care for your clients have made a lasting impression on me.
Once again, I would like to extend my sincerest gratitude for your exceptional service. Your commitment to excellence and your unwavering support have not only achieved the desired outcome but have also made a positive impact on my life. I will forever be grateful to you for helping me secure a brighter future.
I will enthusiastically recommend your services to anyone in need of immigration assistance.
Thank you once again for everything you have done for me.
Owner response
Mrs. Thompson, <br><br>Thank you very much for talking your time to give us such feedback. It means a lot to us. My office and I enjoyed working with you. It was a solid team effort that we definitely did not take for granted. We all wish you and your family the best!
Giving Matthew five stars is hardly enough. The word "thank you" falls short of expressing the gratitude my family and I feel. On May 13, 2022, after 14 years, I finally received approval for my U.S. residency. This process was very difficult for me because I had a bad experience with another lawyer. But from the moment I met Matthew, he gave me the confidence to explain my case. He listened to me and attended to me very kindly and patiently, explaining the steps to follow and helping me with the waiver process, which, with his help, was granted. Afterward, he prepared me for my departure and interview in Ciudad Juarez, Chihuahua. I'm back! My family and I are starting a new life thanks to him and his entire team. Matthew, being a great lawyer, has the perfect vision to choose each assistant who works for him—kind and competent people who attend to you and answer your questions patiently and in simple terms. I'm giving this testimonial so that everyone who, like me, is facing this process, doesn't get discouraged and can go to lawyer Matthew. I do this because I want to give back in some way for all the help he gave me and that I know he'll be willing to give to everyone who needs it. He sees you as a human being with a life to resolve, not just as a case to make money. I recommend him a thousand times over with all my heart. Thank you, lawyer Matthew. Thank you to your entire team that I met during these years. A great lawyer, a great team, thank you so much.
Owner response
Thank you Jose! That is a very kind comment. It means a lot, and we are so happy things went well. I know it's not an easy process to deal with. You were wonderful to work with, and it's always easier for us to succeed when we are working with great, thoughtful clients.
I had a very disappointing experience trying to work with this office. It appears they take on too many clients, because once payment is made, your case seems to be pushed aside with little to no follow-up. Communication was extremely poor—calls were rarely answered—and there was no clear attention given to my file. It felt like the focus was on bringing in new clients rather than properly handling existing cases. Because of the lack of communication and delays, I would not recommend anyone start their case here, as it ends up being a waste of time.
Very good lawyer kept us upto date with everything even with my 1 million questions he met with us on multiple appointments and he went with us to the interview which reduced a lot of stress the process was easy I plan on consulting with him again thankyou for your dedication