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Review Intelligence
Mausner Group Injury Lawyers Coral Gables Fl review signals at a glance
CrashStory aggregates public review patterns for Mausner Group Injury Lawyers Coral Gables Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
5.0
Total Reviews
674
PI Reviews
664
Text Reviews
627
Most common themes
reputationexpertiseguidance
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What to check before you hire Mausner Group Injury Lawyers Coral Gables Fl
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Review Snapshot
5.0
670 public reviews and 97 written reviews.
Recent Activity
Most recent written review from Karla Urbina: May 22, 2026 (117 days ago)
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Response Behavior
Replies on 58% of reviews
85% of the visible replies look at least somewhat personalized instead of fully templated.
Mausner Group Injury Lawyers Coral Gables Fl client reviews
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All97 reviews
5.0
Most recent written review from Karla Urbina: May 22, 2026 (117 days ago)
Written Reviews
97
Average Rating
4.96
Reviews (30d)
0
Reviews (90d)
0
Older Archive
97
Assigned Tags (3)
Showing 97 of 97 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I cannot recommend Mausner Group Injury Lawyers highly enough. From my very first consultation, Justin Guido and the entire team demonstrated exceptional professionalism, deep legal expertise, and genuine empathy for my situation.Legal matters can be incredibly stressful, but they kept me informed at every step of the process. Communication was flawless; they answered all my questions promptly and explained complex legal concepts in plain language.Thanks to their strategic guidance and hard work, we achieved a highly favorable outcome. If you are looking for a dedicated, trustworthy, and results-driven legal team, look no further than Mausner Group Injury Lawyers.
Owner response
Karla, thank you so much for this glowing review. We’re thrilled Justin Guido and the team provided professional, empathetic representation and clear communication throughout your case. We greatly appreciate your trust and recommendation, and we’re pleased we could help secure a favorable outcome. If you ever need assistance in the future, please don’t hesitate to reach out.
Best PI law firm in Miami. They will make sure you are treated property and will ensure that you get the best outcome possible on your case. Highly recommend.
Owner response
Thank you, Rob. We’re honored to be considered the best PI law firm in Miami and glad we could help ensure you were treated properly and achieved a strong outcome. Your recommendation means a lot to our team. If you or anyone you refer needs assistance in the future, we’re here to help.
Excellent experience with this team of lawyers. From the start, they put me at ease, explaining everything clearly and always being available to answer my questions. Their professionalism, patience, and personal touch make all the difference. I felt supported throughout the entire process. Highly recommended!
Owner response
Thank you so much for sharing your experience and for trusting our team. We're pleased to know that we provided you with peace of mind, clarity, and support, and that our professionalism and personal touch made all the difference. We greatly appreciate your recommendation. We remain at your service for any future matters.
You will find out that the big firms are just machines that don’t really care about you or your injury. The Mauser group stood by me and had empathy with my situation. They would check up on me and kept me informed. They have a great support staff. Give them a call. You won’t be disappointed.
Owner response
Thank you, William, for sharing your experience and for recommending The Mauser Group. We’re glad our team showed empathy, stayed in touch, and provided the support you needed throughout your case. Your kind words about our support staff mean a lot, and we appreciate your trust. We’ll continue working to give every client the same level of care.
I had the pleasure of working with Eric and found him to be not only extremely professional and knowledgeable, but also deeply human in his approach. He took the time to truly listen, explained everything with clarity and patience, and made me feel supported throughout the process.
Owner response
Thank you so much, Katherinne, for sharing your experience and for the kind words. We're delighted Eric’s professionalism, clear explanations, and supportive approach helped you feel heard and comfortable throughout the process. We appreciate your trust and look forward to assisting you again in the future.
I enjoyed working with Mausner Group Injury Lawyers. I am extremely grateful for all of their help and bearing with me through everything! Thanks for the support you gave me, professionalism, and wonderful advice you gave me throughout this difficult time. You're such an amazing Law firm. I highly recommend it.
Owner response
Genesis, thank you for your kind words and for trusting Mausner Group Injury Lawyers with your case. We’re so glad our team could support you and provide professional guidance during a difficult time. Your recommendation means a great deal to us. We appreciate the opportunity to have helped you.
This firm stated they were taking the case, blew up my phone ,wasted mine and injured Parties time. Said they were sending doc u sign forms via email...then went ghost . I clld today and was told case was referred out did u not get a call?? No call their communication as a law firm falls short!!!
Owner response
Kristine, thank you for taking the time to share this, we hear you, and we’re truly sorry this was your experience.<br><br>We know you came to us during a stressful moment, and you deserved clear, consistent communication throughout. In situations where a case is referred out, communication can sometimes happen across different channels, but it should always feel clear and seamless, and it’s clear that wasn’t the case here.<br><br>We’d really appreciate the opportunity to speak with you directly, better understand what happened, and make sure everything is properly addressed. Please reach out to our team at your convenience, we’re here to help.
I know real service when I see it, and Mausner Group is the real deal. Nobody there was just "going through the motions." They engaged with me as a person, kept their word on call-backs, and stayed proactive after every court date. It’s those small, consistent wins that really made the difference for me.
Second time hiring Mausner Group Injury Lawyers, different accident but definetely same experience, clear, honest, no nonsense. Some things you just go back to.
Owner response
Federico, thank you for trusting Mausner Group Injury Lawyers again and for the kind words. We're glad our team could provide clear, honest, no-nonsense service during another difficult time. It means a lot to have returning clients. We're always here if you ever need us in the future.
I've worked in customer service my whole life so I notice when people are just going through the motions. Nobody at Mausner Group Injury Lawyers felt like that. When I called in, whoever picked up actually engaged with what I was saying instead of reading from a script. Small details, returned calls when they said they would, followed up after a court date without me having to ask, that stuff adds up
Owner response
Thank you, Carolina, for the kind review and for recognizing the genuine engagement you experienced with the Mausner Group Injury Lawyers team. We take pride in responsive, personalized service, so I'm glad our timely return calls and follow-ups after your court date made a difference. We appreciate your recognition and are here if you need anything else.
10/10 for responsiveness...never waited more than a day for a callback. They maximized our recovery and didn't settle for less than we deserved. Definitely the firm you want in your corner.
Owner response
Anthony, thank you for the kind words and the 5-star review. We're glad our responsiveness and commitment to maximizing your recovery made a difference. We always aim to get clients what they deserve and appreciate you trusting our firm. Your recommendation means a lot.
I really appreciated the straight talk from Eric and the Mausner Group team. They didn't just tell me what I wanted to hear or make empty promises; they were 100% transparent about the process from day one. That kind of honesty is hard to find.
Owner response
Thank you for the kind words, Nelson. We're glad Eric and the Mausner Group could be open and transparent throughout the process. Honesty and clear communication are priorities for us, and it's great to hear it made a difference. We appreciate you trusting us and are here if you need anything else.
I cannot recommend Mausner Group Injury Lawyers highly enough. From my very first consultation, Justin Guido and the entire team demonstrated exceptional professionalism, deep legal expertise, and genuine empathy for my situation.Legal matters can be incredibly stressful, but they kept me informed at every step of the process. Communication was flawless; they answered all my questions promptly and explained complex legal concepts in plain language.Thanks to their strategic guidance and hard work, we achieved a highly favorable outcome. If you are looking for a dedicated, trustworthy, and results-driven legal team, look no further than Mausner Group Injury Lawyers.
Best PI law firm in Miami. They will make sure you are treated property and will ensure that you get the best outcome possible on your case. Highly recommend.
Excellent experience with this team of lawyers. From the start, they put me at ease, explaining everything clearly and always being available to answer my questions. Their professionalism, patience, and personal touch make all the difference. I felt supported throughout the entire process. Highly recommended!