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Review Intelligence
Mayo Poland PLLC Baytown Tx review signals at a glance
CrashStory aggregates public review patterns for Mayo Poland PLLC Baytown Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
43
PI Reviews
15
Text Reviews
43
Most common themes
stress reductionefficiencyclear communication
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Review Snapshot
4.9
48 public reviews and 43 written reviews.
Recent Activity
Most recent written review from Donna Jordan: Jan 5, 2026 (211 days ago)
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Response Behavior
Replies on 48% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Mayo Poland PLLC Baytown Tx client reviews
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All43 reviews
4.9
Most recent written review from Donna Jordan: Jan 5, 2026 (211 days ago)
Written Reviews
43
Average Rating
4.91
Reviews (30d)
0
Reviews (90d)
0
Older Archive
43
Assigned Tags (3)
Showing 43 of 43 written reviews.
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5 star
42
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
We are extremely grateful to Mr. Mayo and especially Kim for their outstanding work in probating my grandmother’s will. This was a very difficult and complex case, and their professionalism, attention to detail, and dedication were evident throughout the entire process.
Kim was exceptional — her tireless assistance, responsiveness, and genuine care made a challenging situation far more manageable. She was always attentive, helpful, and patient, ensuring we were informed and supported every step of the way. Mr. Mayo’s expertise and guidance were equally invaluable.
We truly appreciate their hard work and highly recommend their firm to anyone in need of probate or estate services.
Mr Mayo was referred to me by my daughter, and I’m glad she did. He and the rest of the staff made creating probate documents for my sister and myself, an enjoyable one. They are knowledgeable, efficient, patient, and friendly. I highly recommend them to anyone looking for an elder attorney!
Owner response
Thanks so much, Joyce. We enjoyed working with you!
Took my money for a consult fee and told me my case wouldn't hold up and didn't help me in any way. Hired a prestigious firm in Houston and got great results on a very stressful case. Very one sided law firm here. Do not recommend!
Owner response
We're sorry our firm wasn't able to help, but we're glad you found a firm that could.
Excellent service and advice. Everything is explained and client chooses what they need..no pressure to buy. Informed regularly about everything that is happening. Would use them again and again if needed. Shout-out to Kim who was kind and patient with my questions!
Working up a will is not easy, but necessary. Mayo & Poland were patient and understanding as we traversed through the process. Always available for our questions, and we had many!
All the people at Mayo & Poland are great, very helpful and patient. Bryn, went step by step with me though all the documents. I can't write a review without calling out Kerstie , she is a gift, a rock star, absolutely wonderful. She is so helpful, kind and a wealth of knowledge. Thanks everyone for everything.
Bryn and Kim did an amazing job helping our organization get things lined out with different entities at both local and state levels of government. We couldn’t have had the growth within our organization without them.
Thank you!
Mr. Mayo is very knowledgeable in elder law and took the time to answer all questions patiently. His staff is amazing!!! They treated us like family, in a professional manner, not just another client. Thank you for an exceptional experience.
Bryn Poland, Kim Garcia, and the entire team do very thorough comprehensive legal planning work. They helped a client with a very tight deadline accomplish their goals. They are the best I have seen in Texas planning for Medicare/medicaid, nursing home protection, probate, and estate planning work. I would recommend them to anyone seeking best in class service and work product.
Mayo-Poland was recommended by a care provider of my father in law for probate, the staff were very informative and caring throughout the entire process. Soon after we went through probate for my mother in law and once again, very caring and went well above and beyond to help us get through the process. We are now working with Mayo-Poland for our wills. We definitely recommend this firm for elder law.
We are extremely grateful to Mr. Mayo and especially Kim for their outstanding work in probating my grandmother’s will. This was a very difficult and complex case, and their professionalism, attention to detail, and dedication were evident throughout the entire process.
Kim was exceptional — her tireless assistance, responsiveness, and genuine care made a challenging situation far more manageable. She was always attentive, helpful, and patient, ensuring we were informed and supported every step of the way. Mr. Mayo’s expertise and guidance were equally invaluable.
We truly appreciate their hard work and highly recommend their firm to anyone in need of probate or estate services.
Mr Mayo was referred to me by my daughter, and I’m glad she did. He and the rest of the staff made creating probate documents for my sister and myself, an enjoyable one. They are knowledgeable, efficient, patient, and friendly. I highly recommend them to anyone looking for an elder attorney!
Took my money for a consult fee and told me my case wouldn't hold up and didn't help me in any way. Hired a prestigious firm in Houston and got great results on a very stressful case. Very one sided law firm here. Do not recommend!