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Review Intelligence
Miller Harrison LLC Sandy Ut review signals at a glance
CrashStory aggregates public review patterns for Miller Harrison LLC Sandy Ut so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.0
Total Reviews
45
PI Reviews
28
Text Reviews
45
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What to check before you hire Miller Harrison LLC Sandy Ut
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Review Snapshot
4.2
73 public reviews and 46 written reviews.
Recent Activity
Most recent written review from GREAT AUTOMOTIVE: Dec 17, 2025 (228 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 12% of reviews
78% of the visible replies look at least somewhat personalized instead of fully templated.
Miller Harrison LLC Sandy Ut client reviews
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7d0 reviews
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All46 reviews
4.0
Most recent written review from GREAT AUTOMOTIVE: Dec 17, 2025 (228 days ago)
Written Reviews
46
Average Rating
4.04
Reviews (30d)
0
Reviews (90d)
0
Older Archive
46
Assigned Tags (3)
Showing 46 of 46 written reviews.
1 star
11
2 star
0
3 star
0
4 star
0
5 star
35
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Here’s a clear and strong review in English, keeping the same message and tone:
Very unprofessional experience.
The people are extremely rude on the phone. I called to make a payment, and instead of helping me, I was treated in the worst possible way. Very unprofessional behavior. It seems they went to college for nothing and lack basic values. I do not recommend them at all, and I would never hire their services. The specific person who assisted me was Peter Harrison, and his attitude was completely unacceptable
Owner response
We’re sorry to hear your experience felt frustrating — that’s never our goal. However, when you call and try to negotiate for what you term "discounts" and you are told no, that's not unprofessional. Your call was handled in a completely professional manner, you just didn't get what you wanted. We always aim to be direct and efficient, even when we can’t accommodate a specific request. We are hired to advocate and enforce our client's rights, which often times falls in conflict with your wants. You are not our client, rather you are an adverse party, and this matter was settled to our client's satisfaction.<br><br>As for the comment about college — rest assured, the degrees are doing just fine and remain fully employed.
Doug has done an outstanding job representing our HOA. He listens carefully and quickly grasps complex situations and is able to formulate strategies to effectively advocate for the client. He has a work ethic that is unmatched and a thorough understanding of all applicable law. I highly recommend Miller Harrison if you need legal representation
Based on my experience, this firm seems to be unethical and predatory.
Overall, I had a very unpleasant experience working with them. I emailed the lawyer in charge of my case, Mr. Miller, but he did nothing. Then, one of their paralegals, Sydney White, contacted me. They had sent the notice to an old address and a burned-down building that no longer exists—and never emailed or called me. They asked me for proof of payment. When I provided them with some check copies, they refused to accept them at first, even though the checks were sent directly from my bank to a third party. It seemed like they didn’t even want to open the attachment and review it. Their responses were often generic, repeatedly stating that if I didn’t pay what they asked for, I would be charged additional fees. I called and emailed them multiple times, but they would only respond after a couple of weeks with the same generic reply, emphasizing their fees without offering any real help. I called their office several times and Sydney White but her voicemail was full. I literally asked them where and to whom I should send the check, and they didn’t even provide an address—deliberately prolonging the issue just to charge me extra fees. Their practice should be illegal. When I finally spoke to the person in charge of my case, Sydney White, she was completely indifferent and unhelpful. It seemed like she intentionally avoided resolving the issue so they could keep charging me fees. I told her, word for word, "Can I talk to someone who has more energy and actually cares about resolving this issue?"
Sydney White originally charged me $350. I emailed her several emails. She never responded in a timely manner. Then, she sent me an email and added a new fee, $133.50. When I told her I will send her the check, but I'd like to know what this new fee is for she sent me the following:
"Your current outstanding balance is $2,276.26. We will not be offering you any discounts on your account, and paying any amounts less than what is owed will mean that your account stays in collection with our office. If the balance continues to remain unpaid, we will record a lien notice for all unpaid amounts."
As you can see, she provided no explanation about the fees and gave me 4 days to make the payment. Threatening people to put a lien on their property and twisting their arms to pay fees with no explanation cannot be ethical. They also give you such a short time to make the payment and literally do not reply to your email for a long time, so they can charge you more fees. I am not sure how this firm is even legal.
In the end, they basically did two things: nothing at all, and prolonged the process so they could add extra fees. They are unethical, predatory, and should not be trusted. It is disappointing to see such practices in Salt Lake.
Owner response
This review contains inaccuracies and material misstatements of fact. Further - this individual was not our client. Any interaction with this person was the result of us performing work for our client who had a dispute with this reviewer. It is unfair and dishonest to post a review for a law firm that is representing an opposing party from the reviewer. Miller Harrison stands behind the work it performed on this matter. <br>
If you want moral collections, do not hire these crooks! This company is completely unethical and scandalous. When they first received my account I called 3 times and left 2 voicemails straight to Sydney Whites (the “collector”) voicemail. I never received a response — but I did receive another letter 2 weeks later stating that my balance had doubled. When I finally did get through to her, I gave them $600 dollars with good faith that they would accept another $200 (triple the original amount) and she came back and demanded more than that. Obviously I couldn’t afford that. I replied to her email letting her know I could not achieve that, and to no surprise she ignored me AGAIN. She is relentless in increasing fees to their benefit, even if clients are communicating. Next thing I know I’m getting served. Im sure the $400 bill is at least $2000 now. Giving them $600 dollars prevented me from covering necessities for the next 2 months, but they could care less about what’s right. They are very aggressive at making sure they can charge the absolute most amount fees before releasing your account all while ignoring you. These people are completely heartless and they are crooks. WHAT HAS HAPPENED IS NOT OK. Shame on your operation!!
Owner response
Unfortunately, this review seriously misstates what happened. Your communications were promptly responded to, including multiple emails in which you stated that you would do things by a certain date and then continually failed to do so. Our office was patient with you and treated you with nothing but professionalism even when you failed to follow thru on your end (multiple times). We are hired to collect money which can sometimes seem "heartless" but we are representing our client (which isn't you) in a professional and timely manner.
We asked Caleb to give us a presentation on living wills. He did that and more! He gave great information and went above and beyond. We were very pleased with our interaction with him and wouldn't hesitate to use him in the future.
Caleb was extremely helpful in helping us with our estate planning. We appreciate his expertise. I would recommend him to anyone looking for help with their estate planning.
Caleb assisted in resolving a matter with my HOA. Despite the unpleasant circumstances surrounding our introduction, Caleb was very pleasant to work with. He suggested options that satisfied all parties and took a huge weight off my shoulders through facilitating resolution to a years long issue. Although I hope I never have a need to work with Caleb in the future, if ever I do, I’m confident Caleb would be able to both competently and professional assist again.
Here’s a clear and strong review in English, keeping the same message and tone:
Very unprofessional experience.
The people are extremely rude on the phone. I called to make a payment, and instead of helping me, I was treated in the worst possible way. Very unprofessional behavior. It seems they went to college for nothing and lack basic values. I do not recommend them at all, and I would never hire their services. The specific person who assisted me was Peter Harrison, and his attitude was completely unacceptable
Doug has done an outstanding job representing our HOA. He listens carefully and quickly grasps complex situations and is able to formulate strategies to effectively advocate for the client. He has a work ethic that is unmatched and a thorough understanding of all applicable law. I highly recommend Miller Harrison if you need legal representation
Based on my experience, this firm seems to be unethical and predatory.
Overall, I had a very unpleasant experience working with them. I emailed the lawyer in charge of my case, Mr. Miller, but he did nothing. Then, one of their paralegals, Sydney White, contacted me. They had sent the notice to an old address and a burned-down building that no longer exists—and never emailed or called me. They asked me for proof of payment. When I provided them with some check copies, they refused to accept them at first, even though the checks were sent directly from my bank to a third party. It seemed like they didn’t even want to open the attachment and review it. Their responses were often generic, repeatedly stating that if I didn’t pay what they asked for, I would be charged additional fees. I called and emailed them multiple times, but they would only respond after a couple of weeks with the same generic reply, emphasizing their fees without offering any real help. I called their office several times and Sydney White but her voicemail was full. I literally asked them where and to whom I should send the check, and they didn’t even provide an address—deliberately prolonging the issue just to charge me extra fees. Their practice should be illegal. When I finally spoke to the person in charge of my case, Sydney White, she was completely indifferent and unhelpful. It seemed like she intentionally avoided resolving the issue so they could keep charging me fees. I told her, word for word, "Can I talk to someone who has more energy and actually cares about resolving this issue?"
Sydney White originally charged me $350. I emailed her several emails. She never responded in a timely manner. Then, she sent me an email and added a new fee, $133.50. When I told her I will send her the check, but I'd like to know what this new fee is for she sent me the following:
"Your current outstanding balance is $2,276.26. We will not be offering you any discounts on your account, and paying any amounts less than what is owed will mean that your account stays in collection with our office. If the balance continues to remain unpaid, we will record a lien notice for all unpaid amounts."
As you can see, she provided no explanation about the fees and gave me 4 days to make the payment. Threatening people to put a lien on their property and twisting their arms to pay fees with no explanation cannot be ethical. They also give you such a short time to make the payment and literally do not reply to your email for a long time, so they can charge you more fees. I am not sure how this firm is even legal.
In the end, they basically did two things: nothing at all, and prolonged the process so they could add extra fees. They are unethical, predatory, and should not be trusted. It is disappointing to see such practices in Salt Lake.