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Review Intelligence
Morgan Morgan Chicago Il review signals at a glance
CrashStory aggregates public review patterns for Morgan Morgan Chicago Il so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
2,123
PI Reviews
2,110
Text Reviews
446
Most common themes
product_liabilityasked the questionsright decision
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What to check before you hire Morgan Morgan Chicago Il
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Review Snapshot
4.8
2,122 public reviews and 26 written reviews.
Recent Activity
Most recent written review from Mel Min: Jun 7, 2026 (57 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 65% of reviews
60% of the visible replies look at least somewhat personalized instead of fully templated.
Morgan Morgan Chicago Il client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All26 reviews
3.7
Most recent written review from Mel Min: Jun 7, 2026 (57 days ago)
Written Reviews
26
Average Rating
3.65
Reviews (30d)
0
Reviews (90d)
3
Older Archive
26
Assigned Tags (3)
Showing 26 of 26 written reviews.
1 star
8
2 star
1
3 star
0
4 star
0
5 star
17
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I picked Morgan and Morgan from their commercial. Talk about false advertising. I was seeking help for my veteran nephew. I had a few legal questions. After a receptionist, then AI assistant, then a real person who said I don't qualify to talk to a attorney. Very disappointed and frustrated . If they don't see dollar signs you are invisible.
Owner response
Hi Mel, Thank you for sharing your experience. We're sorry to hear about the challenges you faced during your consultation with our firm.We value your feedback and will address this internally to ensure better service in the future. Please feel free to reach out if you have any further concerns. -Client Experience
Unfortunately, I didn’t get the chance to work or consult with a lawyer. The person that answered the phone to get an understanding of what was going on literally hung up on me because I asked him to clarify next steps. He said “I already explained that to you” and hung up. It was about as shocking as much as it was comical, honestly. Hopefully they do some auditing on their own.
Owner response
Hello, thank you for taking the time to leave a review and we are sorry to hear about the interaction. We would like to look into this matter further; however, we are unable to confirm your information in our records with the details provided. Please don't hesitate to reach out to us via email. Thank you. – Client Experience
I hired Morgan & Morgan instead of mindset care for disability I have multiple chronic conditions and I had my consultation appointment via phone call and they sent out some forms for my neurologist to fill out my neurologist office did. And now Social security administration is wanting the barcode for an authorized representative I reached out to my lawyer almost a month ago telling him about it and still crickets no word if they even received my medical records and I'm frustrated. The reason I'm getting on disability is because my conditions are getting worse if they weren't I wouldn't be getting on disability and I'm not doing anything is jeopardizing my case. I'm starting to think mindset care was the better alternative here. Please Morgan & Morgan prove me wrong. I heard so many good things about this law firm and what is to show for it I shouldn't have to hurt myself to get a job, even my own team of doctors have said I'm not capable.
Owner response
HI Destiny, thank you for your feedback. We take concerns like yours seriously, but unfortunately we're unable to locate your information based on this review.<br>Please contact our Client Experience team at (888) 670-2630 or email cx@morganandmorgan.com so we can look into this further and address any concerns you may have.<br>We look forward to hearing from you.
I reached out for help with a workers’ compensation situation, and even though they weren’t able to take my case, they treated me with respect and took the time to listen. They made me feel like a person, not just a case, and even offered to point me in the right direction. I really appreciated that.
Owner response
Thank you, Aaron, for your kind words. We're glad to hear that you felt respected and listened to during your interaction with our team. It’s important to us that everyone feels valued, and we’re happy we could provide guidance even if we couldn't take on your case. If you need assistance in the future, don’t hesitate to reach out.
Very fast response, courteous and on the case expediently gathering information.
Having to change my review... They like slam dunks. A very bad police report, the police falsified the report, and they lost my information that was given to them the night of the accident and called me a week later saying they needed some info again!!! Then it was in the report that they were on scene when the accident occurred😲, complete lie. So the lawyers didn't bother to investigate... They just dropped me.
Owner response
Tammy, thank you for your wonderful feedback! We're thrilled to hear you had such a positive experience with our team. Quick and courteous service is what we strive for, and it’s great to know we hit the mark. We appreciate your support!
I made the mistake of trying to work with this law firm… & I have learned a valuable lesson. Still very unclear and unsettling after I sent my personal information. I did not receive the courtesy I feel is obviously needed. So I backed out completely. My personal information was sent to Email that I did not provide. No apologies just attitudes. Not worth it.
Owner response
Thank you for leaving a review. We unfortunately are unable to locate your file but would like the opportunity to hear your thoughts and see how we can help. We take feedback seriously and apologize for any inconvenience caused. Take care. <br>Cexperience@forthepeople.com <br>Client Experience Team
I use to watch the commercials and think this guy is legit... reality is he is no different than anyone else...he doesn't care about anything but the money....I almost lost my daughter after 4 ER visits improperly diagnosed gallbladder attack as indigestion... gangrene and multiple infections over a year and loss of good paying job...and they declined to represent because they use doctors at one of the hospitals as expert consultants. So much for helping.
Owner response
We're truly sorry to hear about your experience, Beth. Your feedback is important, and we take these concerns very seriously. We strive to support our clients and their families, and we appreciate you sharing your story with us. Thank you for bringing this to our attention.
I contacted them for medical malpractice and wrongful death and got told they don’t have any attorneys that do that, biggest law firm in the country and you don’t do wrongful death?? Highly disappointed
Owner response
We appreciate your feedback, April. We're sorry to hear about your experience and understand your disappointment. While we strive to assist in various legal matters, there are specific areas we may not cover. Your input helps us improve, and we’ll make sure it’s addressed. Thank you for sharing your thoughts. Client Experience Department – CX@forthepeople.com
We appreciate your feedback, Nehemiah! It's great to hear that you found our services fast and efficient. We're committed to providing top-notch support and are glad we could meet your expectations. Thank you for the 5-star rating! If there is anything else, we may assist you with please feel free to reach out at cexperience@forthepeople.com.
Great and helpful staff, very good at reassuring my anxieties and reducing my stress. As someone who is AuDHD, coordinating appointments and figuring out repairs and doctors visits is difficult to juggle for me. This initial consult was tremendously reassuring and appreciated.
Owner response
Thank you for your kind words, Tina! We're thrilled to hear that our team was able to support you and ease your anxieties. Your experience is important to us, and we’re glad we could make your initial consult a positive one. Looking forward to assisting you further! If there is anything else, we may assist you with please feel free to reach out at cexperience@forthepeople.com.
I picked Morgan and Morgan from their commercial. Talk about false advertising. I was seeking help for my veteran nephew. I had a few legal questions. After a receptionist, then AI assistant, then a real person who said I don't qualify to talk to a attorney. Very disappointed and frustrated . If they don't see dollar signs you are invisible.
Unfortunately, I didn’t get the chance to work or consult with a lawyer. The person that answered the phone to get an understanding of what was going on literally hung up on me because I asked him to clarify next steps. He said “I already explained that to you” and hung up. It was about as shocking as much as it was comical, honestly. Hopefully they do some auditing on their own.
I hired Morgan & Morgan instead of mindset care for disability I have multiple chronic conditions and I had my consultation appointment via phone call and they sent out some forms for my neurologist to fill out my neurologist office did. And now Social security administration is wanting the barcode for an authorized representative I reached out to my lawyer almost a month ago telling him about it and still crickets no word if they even received my medical records and I'm frustrated. The reason I'm getting on disability is because my conditions are getting worse if they weren't I wouldn't be getting on disability and I'm not doing anything is jeopardizing my case. I'm starting to think mindset care was the better alternative here. Please Morgan & Morgan prove me wrong. I heard so many good things about this law firm and what is to show for it I shouldn't have to hurt myself to get a job, even my own team of doctors have said I'm not capable.