CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
Morgan Morgan Lakeland Fl Ekit2o0 review signals at a glance
CrashStory aggregates public review patterns for Morgan Morgan Lakeland Fl Ekit2o0 so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.7
Total Reviews
1,319
PI Reviews
1,313
Text Reviews
301
Most common themes
recommendationlawyer vs staff
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Review Snapshot
4.7
1,320 public reviews and 18 written reviews.
Recent Activity
Most recent written review from Mary Baez: Apr 27, 2026 (95 days ago)
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Response Behavior
Replies on 60% of reviews
56% of the visible replies look at least somewhat personalized instead of fully templated.
Morgan Morgan Lakeland Fl Ekit2o0 client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All18 reviews
4.5
Most recent written review from Mary Baez: Apr 27, 2026 (95 days ago)
Written Reviews
18
Average Rating
4.50
Reviews (30d)
0
Reviews (90d)
0
Older Archive
18
Assigned Tags (35)
Showing 18 of 18 written reviews.
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0
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5 star
15
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I am thoroughly disappointed with Morgan & Morgan. Based on my experience, their customer service is abysmal. They fail to maintain communication with clients and do not return phone calls. In my case, it was a complete waste of eight months. Communication with my case manager, S. Rodriguez, was a total failure; she was completely inaccessible the entire time, and I never even found out who the attorney assigned to my case was. I am currently waiting for my contract release letter, yet they are evading my calls, texts, and emails.
Owner response
Hello Mary, Allow us to take a closer look at this for you. Please contact us at cexperience@forthepeople.com with your information so we're able to best assist you. Thank you. Client Experience Team
Communication (negative)Process Length (negative)Case # Treatment (negative)Lock-in Fear (negative)Semi-PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
Thanks for the amazing feedback, smoresdgaf! We're thrilled to hear you had the best experience with us. Your support means a lot. If there is anything else, we may assist you with please feel free to reach out at cexperience@forthepeople.com.
Still 2 years with my kids car case and it's looking worse every time. 😭
Owner response
Thank you for sharing your feedback. We’re sorry to hear that your case has been ongoing for this long and that it’s been a frustrating experience. We’d like the opportunity to look into this and provide support. Please reach out to us at cx@forthepeople.com so our team can assist you directly.
Process Length (negative)Needing a Lawyer (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Thanks for your positive feedback, Shay! We're thrilled to hear you're having a good experience. If there's anything specific you'd like to share or ask about, we're here to help! If there is anything else, we may assist you with please feel free to reach out at cexperience@forthepeople.com.
Thank you, CharirmanP! We're thrilled to hear you had a great experience with our professional services. Your support means a lot to us. If there is anything else, we may assist you with please feel free to reach out at cexperience@forthepeople.com.
Attorney Conner Brock through Morhan and Morgan seems to be very thorough and very efficient on gathering case information and is very empathetic in understanding my injuries and I value the fact of someone who is at such a large firm taking their time with myself as a individual. Thankful for Mr .Conner Brock at Morgan and Morgan
Owner response
Thank you, Dani, for your wonderful feedback! We're thrilled to hear that Attorney Conner Brock provided you with thorough and empathetic support during your case. Your appreciation for his efforts truly means a lot to us.
Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Thank you, Crystal, for your wonderful review! We're thrilled to hear that you received amazing help and great customer service. Your satisfaction is our top priority, and we appreciate your feedback!
Thanks, Nathaniel! We're thrilled to hear you had a great experience. Your support means a lot to us! If there is anything else, we may assist you with please feel free to reach out at cexperience@forthepeople.com.
I am thoroughly disappointed with Morgan & Morgan. Based on my experience, their customer service is abysmal. They fail to maintain communication with clients and do not return phone calls. In my case, it was a complete waste of eight months. Communication with my case manager, S. Rodriguez, was a total failure; she was completely inaccessible the entire time, and I never even found out who the attorney assigned to my case was. I am currently waiting for my contract release letter, yet they are evading my calls, texts, and emails.