Morgan Morgan Pensacola Fl review signals at a glance

Jeffrey Berglund is the only saving grace of this whole experience, he always answers his calls, always answers emails, no matter when we needed to correspond this young man handled it. The whole experience wasn't great and we didn't agree with alot of what was going on but in the end this attorney got it done as best he could. Dealing with this type of case load when you are the biggest and best Personal Injury attorney in the United States doesn't make their job much easier. Was I happy with the entire process and the outcome? Not completely but I also understand why it went down the way it did in the long run. Bottom Line it was a win for our team just not exactly what I wanted to see but having such experience the Team at Morgan & Morgan explained it well so we could make the right decision moving forward. Support staff we dealt with didn't perform to my expecations but I am a perfectionist and except nothing less. Bottom line in ending this review. Support staff CALL BACK YOUR CUSTOMERS, if you say we will hear from you in a day then make it happen if you can't do it then you unfortunately are the problem. Perform like your attorneys if they have time from their schedule to answer as fast as they do you better make it happen as well.

Unless you're an easy million dollars for them, they'll do nothing for you. Zero "fight" in them. A year after taking our case, they keep saying they're still waiting on medical papers, they give us no advice on what to do, every couple of months they send a message to us that they are getting ready to send a proposal to the insurance company and they still haven't done it. Wasted a year on them to do absolutely nothing.

I’ve done brought them 3 cases in last 2 years and everything they tell me that there’s nothing they can do. I had an easy win and all the paperwork, video, and pictures to verify everything. I was still told they couldn’t do anything. So basically if they can’t win millions of dollars out of your case they won’t even bother with it. So they aren’t here to help you like they swear on their commercial they are only here for they’re on gain because I had a win win case and they denied me.

If your medical bills exceed what the other person’s insurance will pay, even if you are not at fault for an accident, Morgan and Morgan will drop you. We were told to “tighten our belts” financially after a horrific accident.

They are amazing and helpful in everything

Very efficient and very professional

We started off kind of shaky, there were problems with personnel. Since Tyler communicated with me the process has gine much smoother.

Representative was very polite and direct and very helpful

Outstanding customer service! Very professional and extremely helpful guiding me through each step of the process!

Amazing experience with Carly from Morgan & Morgan

Thank you for your support. Morgan and Morgan is a team that have been following up my case. I’m very grateful for this service.

Biggest mistake I made, at one time I was told I had 3 different case, went from been a white glove client to no longer been a client with in 6 months, the best decision I made was to changed law firm, fast settlements and over 3 times the amount, and it took about 90 days. Response time was horrible, Mr Morgan advertises like he still practicing law with an email address but after doing research I found out he retired and no one checks emails according to his staff. Trying to reach out to for help and answers was a struggle, the attorneys are very young with very little experience, looking for a fast settlement with out actually putting 100% effort. The outcome of my 2 cases was over 3 times higher of what Morgan & Morgan had to offer as settlement. I did my research, higher 2 different law firms with much better results and attorneys with more than 20 years of experience.