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Review Intelligence
Morgenstern Devoesick Kroll Proukou PLLC Rochester Ny review signals at a glance
CrashStory aggregates public review patterns for Morgenstern Devoesick Kroll Proukou PLLC Rochester Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
47
PI Reviews
8
Text Reviews
47
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What to check before you hire Morgenstern Devoesick Kroll Proukou PLLC Rochester Ny
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Review Snapshot
4.9
93 public reviews and 47 written reviews.
Recent Activity
Most recent written review from Alex Vallat: Feb 3, 2026 (180 days ago)
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Response Behavior
Replies on 51% of reviews
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Morgenstern Devoesick Kroll Proukou PLLC Rochester Ny client reviews
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All47 reviews
4.8
Most recent written review from Alex Vallat: Feb 3, 2026 (180 days ago)
Written Reviews
47
Average Rating
4.81
Reviews (30d)
0
Reviews (90d)
0
Older Archive
47
Assigned Tags (3)
Showing 47 of 47 written reviews.
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44
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Marcus Kroll was amazing, helping my wife and I with our wills, setting up trusts, and making sure we understood through every step. Highly recommend and will continue using them for any future family and life planning.
Marcus advised us on wills and powers of attorney and prepared our documents. He is exceptionally knowledgeable and experienced. He communicated every step clearly and efficiently. Marcus instills confidence that everything was completed thoroughly, correctly, and according to our wishes.
I found this law firm by doing a Google search and checking the reviews. The outstanding reviews were spot on when I had my first meeting with Marcus and Sable about putting together a Will, POA and health care proxy. The meeting was friendly, comfortable and very professional with Marcus. Everything was fully explained to me and any questions I had were promptly answered. I am very pleased with this firm and would not hesitate to recommend this law firm to anyone.
Owner response
Thank you, Dan! We’re so glad you had a positive experience with Marcus and Sable and appreciate your thoughtful recommendation!
We were introduced to Marcus Kroll by our financial advisor. After an initial interview we selected Marcus because it became apparent that he has in-depth knowledge of both estate law and the tax implications of legacy giving. He is laser focused on crafting wills that meet the expectations of the client while assuring that those expectations are both realistic and within the law. He is a no nonsense guy who does not shy away from telling clients if they are going in the wrong direction. We are very pleased with the final outcome of this engagement and recommend him and his firm without reservation.
Owner response
Thank you for your thoughtful review! We're delighted to hear that Marcus provided you with expert guidance and clarity. Your recommendation is greatly appreciated.
They made our wills several years ago. Then when my husband passed things were already laid out for me. They helped with changing titles... answered question promptly. getting rid of unwanted properties etc..Paralegals great"Laura".it took a year but it's done..and very comfortably done
Call them two times, the first time I left a voice message with my phone number never heard back the second time I called I talked to somebody who transferred me to somebody else who is not at their desk so I left my information and never heard back.
Owner response
This gentleman is a solicitor. He called us regarding advertising opportunities rather than a service request. This is his retaliation for gettings hut down. <br><br>While we value all correspondence, our priority is to assist our current and potential clients. We appreciate your understanding.<br><br>If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly at (585) 271-4470. We wish you success in your endeavors.
We worked with Sable Bugman, and it was an excellent experience. She spent as much time with us as we wanted in her office, and communicated quickly and efficiently via email between meetings to answer our questions and make adjustments to the documents to suit our desires. We had many questions about future potential circumstances and she had all the answers. She is clearly knowledgeable in her field, and is also a very pleasent and personable individual to work with. We would highly recommend her.
Owner response
Thank you Paul for taking the time to leave this review. We truly appreciate it!
I highly recommend Nick Proukou for his exceptional support and expertise. He effectively explained complex legal concepts and showed genuine care for my situation. His responsiveness and dedication made a significant difference, making him an outstanding choice for anyone in need of legal assistance. Thank you, Nick!
Owner response
Thank you Ugur, it was a pleasure working with you. Please don't hesitate to reach out if you need anything further.
I went here for some estate planning guidance and was delivered EXCELLENCE. From the initial meeting to the final signing of documents the service was great. I was treated with respect from start to finish! Nick did a fantastic job of explaining everything . Any questions I had through the process were answered immediately . I couldn't have asked for a better service. I would without a doubt go to them for any estate planning needs. Best decision I could have made !
Owner response
Thank you Dan for this wonderful review! We're so happy you were pleased with our work!
Marcus Kroll was very efficient, prepared for our meeting, and knowledgeable. He explained our documents very well. I fully recommend him and his law firm!
Owner response
Thank you Chip! We appreciate you taking the time to leave this review. It was our pleasure!
Marcus Kroll was amazing, helping my wife and I with our wills, setting up trusts, and making sure we understood through every step. Highly recommend and will continue using them for any future family and life planning.
Marcus advised us on wills and powers of attorney and prepared our documents. He is exceptionally knowledgeable and experienced. He communicated every step clearly and efficiently. Marcus instills confidence that everything was completed thoroughly, correctly, and according to our wishes.
I found this law firm by doing a Google search and checking the reviews. The outstanding reviews were spot on when I had my first meeting with Marcus and Sable about putting together a Will, POA and health care proxy. The meeting was friendly, comfortable and very professional with Marcus. Everything was fully explained to me and any questions I had were promptly answered. I am very pleased with this firm and would not hesitate to recommend this law firm to anyone.