Very unprofessional and does not advocate for his clients my family had a terrible experience and he was very hard to get a hold of
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Murphy & Baker Law Firm
Tyler Personal Injury Lawyer — 73 Client Reviews Analyzed
4.4(73 reviews)Murphy & Baker Law Firm is a Personal Injury law firm in Tyler, TX, located at 215 N College Ave and reachable at +1903-533-9000. Clients have rated the firm 4.4 out of 5 across 73 public Google reviews, 10 of which include written feedback. The most recent written review is from John Steck on May 8, 2026 (86 days ago).
Owner engagement: Murphy & Baker Law Firm replies on 38% of visible Google reviews, and roughly 18% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Baker Law is the attorney most frequently named by clients in reviews of Murphy & Baker Law Firm.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
73 reviews
Years Experience
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Murphy & Baker Law Firm is a personal injury law firm serving clients in Tyler, Texas, located at 215 N College Ave 75702.
Review evidence: Clients have left 73 public Google reviews averaging 4.4 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Tyler, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Baker Law; the Google Business profile for this firm is verified; 14 photos are public on Google; contact the firm to ask about consultation fees.
Contact Murphy & Baker Law Firm at (903) 533-9000 or visit murphybaker.com for a free case review.
73 public reviews and 20 written reviews.
Most recent written review from John Steck: Feb 11, 2026 (172 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 75% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from John Steck: Feb 11, 2026 (172 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 11, 2026 (172 days ago). Compare that recency with the other firms you are considering.
Very unprofessional and does not advocate for his clients my family had a terrible experience and he was very hard to get a hold of
I do not recommend this attorney based on our family’s experience. Please do not waste your money! Communication was extremely poor and getting updates required repeated calls and messages. Important information about the case was often shared at the last minute, including being told the day before court that prison was likely after previously discussing probation. That lack of preparation and transparency created unnecessary stress and made it very difficult to trust the process. When I left an honest review about these issues, I received a response that felt more like a threat to “air dirty laundry” than a professional attempt to address concerns. That only reinforced my concerns about professionalism. Families going through situations like this deserve clear communication, honesty, and respect. Unfortunately, that was not our experience.
These guys are great! Well versed in the law, since they’ve done it for so long… they have experience from all sides and they know how to defend you when you need it. I got a great outcome on some bad looking charges, and I’m thankful for that! Thank you Joseph and Joel!!
215 N College Ave, Tyler, TX 75702
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Most recent written review from John Steck: Feb 11, 2026 (172 days ago)
Written Reviews
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Very unprofessional and does not advocate for his clients my family had a terrible experience and he was very hard to get a hold of
Case Type Unspecified
Unknown
I do not recommend this attorney based on our family’s experience. Please do not waste your money! Communication was extremely poor and getting updates required repeated calls and messages. Important information about the case was often shared at the last minute, including being told the day before court that prison was likely after previously discussing probation. That lack of preparation and transparency created unnecessary stress and made it very difficult to trust the process. When I left an honest review about these issues, I received a response that felt more like a threat to “air dirty laundry” than a professional attempt to address concerns. That only reinforced my concerns about professionalism. Families going through situations like this deserve clear communication, honesty, and respect. Unfortunately, that was not our experience.
Case Type Unspecified
Unknown
These guys are great! Well versed in the law, since they’ve done it for so long… they have experience from all sides and they know how to defend you when you need it. I got a great outcome on some bad looking charges, and I’m thankful for that! Thank you Joseph and Joel!!
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Unknown
I used Murphy for my 2019 case. A lot of people said I got lucky and I did! I hired the right attorney for the job and now today I can put it all behind me. I beyond grateful for Mr murphy for fighting for me.
Owner response
Thank you!
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Unknown
Had too much fun one night and got the book thrown at me. These guys were the most professional criminal lawyers in the Tyler area that I interviewed, so subsequently they were hired and I am looking forward to a quick and fair outcome to my cases!
Owner response
Thanks for your review, Mr. Thompson.
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Unknown
Should be zero stars! I would not waste a penny of your money here. They make promises of what they will do but don’t follow through and keep those promises. From the office staff to the lawyers, you’re lucky if you ever get a response from anyone. Never return phone calls, emails, nor texts. It felt as if we had to advocate and investigate for ourselves. Due to their advice, it left absolutely no one to testify at trial and no one to even watch the trial. We were withheld from watching trial all week with promises we were to testify only to be told the night before they advised against us testifying. We often showed up unnecessarily due to lack of communication on their behalf. They did nothing to fight for my family even after sinking $30,000 to them, which included hiring a PI, which didn’t happen until a week before trial. I suspect all the decent reviews never went to trial, however, we got the full trial experience and would definitely never recommend them to represent anyone I know ever again. Their “job” was sloppy and nonexistent essentially. They didn’t even rebuttal or fight for my family at all.
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This is the firm to hire, plain and simple for any type of criminal transgression in Smith County. Both Mr. Murphy and Mr. Baker walked me through a life changing trial where the entire world seemingly was against me in every fashion imaginable. The court room experience pre-trail and especially during the trial was nothing short of amazing in its execution, professionalism and attention to detail. I truly felt like this firm rolled up its sleeves and protected me against everything possible being hurled my way. This is the only firm to call if you truly want experienced fighters on your side!! Thank you Murphy & Baker Law Firm!!
Owner response
Jimmy - thank you. It was our privilege to represent you, and we are so happy for you!
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Unknown
I have used Murphy & Baker Law Firm on more than one occasion and each time they have demonstrated exceptional service and professionalism. Joel and Joe are both knowledgeable, diligent, responsive and dedicated to achieving the best outcomes for their clients. I highly recommend them for anyone seeking trustworthy legal representation.
Owner response
Thank you very much, Ms. Boyd. We appreciate your review!
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Unknown
Excellent lawfirm! They do a great job!
Owner response
Thanks Haley. We appreciate you.
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Joel Baker's legal advice has been invaluable to me and my family. I highly recommend his services for a wide range of legal issues!
Owner response
Thanks Clay!
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The attorneys at Murphy & Baker Law Firm truly care about your case and fight hard for the best outcome!
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Unknown
Joel Baker and Joe Murphy, were very helpful in a civil case I was involved with, the gratitude that I feel for the help they provided can never be repaid. Again thank you both.
Owner response
Thank you, Mr. Martinez! We are glad we could play a small part, and we are happy for your success.
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