Very unprofessional and does not advocate for his clients my family had a terrible experience and he was very hard to get a hold of
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Murphy & Baker Law Firm
Tyler Personal Injury Lawyer — 73 Client Reviews Analyzed
4.4(73 reviews)Murphy & Baker Law Firm is a Personal Injury law firm in Tyler, TX, located at 215 N College Ave and reachable at +1903-533-9000. Clients have rated the firm 4.4 out of 5 across 73 public Google reviews, 33 of which include written feedback. The most recent written review is from John Steck on Feb 11, 2026 (121 days ago).
Owner engagement: Murphy & Baker Law Firm replies on 38% of visible Google reviews, and roughly 18% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
Named attorneys at this firm: Baker Law is the attorney most frequently named by clients in reviews of Murphy & Baker Law Firm.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
73 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Murphy & Baker Law Firm is a personal injury law firm serving clients in Tyler, Texas, located at 215 N College Ave 75702.
Review evidence: Clients have left 73 public Google reviews averaging 4.4 out of 5, 33 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Tyler, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Baker Law; the Google Business profile for this firm is verified; 14 photos are public on Google; contact the firm to ask about consultation fees.
Contact Murphy & Baker Law Firm at (903) 533-9000 or visit murphybaker.com for a free case review.
73 public reviews and 33 written reviews.
Most recent written review from John Steck: Feb 11, 2026 (121 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 38% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from John Steck: Feb 11, 2026 (121 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
23 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
The newest written review in this dataset is from Feb 11, 2026 (121 days ago). Compare that recency with the other firms you are considering.
Very unprofessional and does not advocate for his clients my family had a terrible experience and he was very hard to get a hold of
I do not recommend this attorney based on our family’s experience. Please do not waste your money! Communication was extremely poor and getting updates required repeated calls and messages. Important information about the case was often shared at the last minute, including being told the day before court that prison was likely after previously discussing probation. That lack of preparation and transparency created unnecessary stress and made it very difficult to trust the process. When I left an honest review about these issues, I received a response that felt more like a threat to “air dirty laundry” than a professional attempt to address concerns. That only reinforced my concerns about professionalism. Families going through situations like this deserve clear communication, honesty, and respect. Unfortunately, that was not our experience.
These guys are great! Well versed in the law, since they’ve done it for so long… they have experience from all sides and they know how to defend you when you need it. I got a great outcome on some bad looking charges, and I’m thankful for that! Thank you Joseph and Joel!!
215 N College Ave, Tyler, TX 75702
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from John Steck: May 8, 2026 (35 days ago)
Written Reviews
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Average Rating
3.80
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Older Archive
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Showing 10 of 10 written reviews.
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John Steck
Personal Injury
Unknown
Very unprofessional and does not advocate for his clients my family had a terrible experience and he was very hard to get a hold of
Chelsea Preiser
Personal Injury
Unknown
I do not recommend this attorney based on our family’s experience. Please do not waste your money! Communication was extremely poor and getting updates required repeated calls and messages. Important information about the case was often shared at the last minute, including being told the day before court that prison was likely after previously discussing probation. That lack of preparation and transparency created unnecessary stress and made it very difficult to trust the process. When I left an honest review about these issues, I received a response that felt more like a threat to “air dirty laundry” than a professional attempt to address concerns. That only reinforced my concerns about professionalism. Families going through situations like this deserve clear communication, honesty, and respect. Unfortunately, that was not our experience.
Galen Thompson
Personal Injury
Unknown
These guys are great! Well versed in the law, since they’ve done it for so long… they have experience from all sides and they know how to defend you when you need it. I got a great outcome on some bad looking charges, and I’m thankful for that! Thank you Joseph and Joel!!
Summer Chaplin
Personal Injury
Unknown
I used Murphy for my 2019 case. A lot of people said I got lucky and I did! I hired the right attorney for the job and now today I can put it all behind me. I beyond grateful for Mr murphy for fighting for me.
Galen Thompson
Personal Injury
Unknown
Had too much fun one night and got the book thrown at me. These guys were the most professional criminal lawyers in the Tyler area that I interviewed, so subsequently they were hired and I am looking forward to a quick and fair outcome to my cases!
Lorrie Stanley
Personal Injury
Unknown
Should be zero stars! I would not waste a penny of your money here. They make promises of what they will do but don’t follow through and keep those promises. From the office staff to the lawyers, you’re lucky if you ever get a response from anyone. Never return phone calls, emails, nor texts. It felt as if we had to advocate and investigate for ourselves. Due to their advice, it left absolutely no one to testify at trial and no one to even watch the trial. We were withheld from watching trial all week with promises we were to testify only to be told the night before they advised against us testifying. We often showed up unnecessarily due to lack of communication on their behalf. They did nothing to fight for my family even after sinking $30,000 to them, which included hiring a PI, which didn’t happen until a week before trial. I suspect all the decent reviews never went to trial, however, we got the full trial experience and would definitely never recommend them to represent anyone I know ever again. Their “job” was sloppy and nonexistent essentially. They didn’t even rebuttal or fight for my family at all.
Jimmy Williams
Personal Injury
Unknown
This is the firm to hire, plain and simple for any type of criminal transgression in Smith County. Both Mr. Murphy and Mr. Baker walked me through a life changing trial where the entire world seemingly was against me in every fashion imaginable. The court room experience pre-trail and especially during the trial was nothing short of amazing in its execution, professionalism and attention to detail. I truly felt like this firm rolled up its sleeves and protected me against everything possible being hurled my way. This is the only firm to call if you truly want experienced fighters on your side!! Thank you Murphy & Baker Law Firm!!
Kalisha Boyd
Personal Injury
Unknown
I have used Murphy & Baker Law Firm on more than one occasion and each time they have demonstrated exceptional service and professionalism. Joel and Joe are both knowledgeable, diligent, responsive and dedicated to achieving the best outcomes for their clients. I highly recommend them for anyone seeking trustworthy legal representation.
Haley Martinez
Personal Injury
Unknown
Excellent lawfirm! They do a great job!
Clay Thornton
Personal Injury
Unknown
Joel Baker's legal advice has been invaluable to me and my family. I highly recommend his services for a wide range of legal issues!
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