Case Type Unspecified
Unknown
Every published number website and Facebook, is disconnected.
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Review Intelligence
CrashStory aggregates public review patterns for Northwest Debt Relief Law Firm Vancouver Wa so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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16 public reviews and 11 written reviews.
Most recent written review from Russell Johnson: Jun 24, 2023 (1138 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 6% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Russell Johnson: Jun 24, 2023 (1138 days ago)
Written Reviews
11
Average Rating
3.82
Reviews (30d)
0
Reviews (90d)
0
Older Archive
11
Assigned Tags (3)
Showing 11 of 11 written reviews.
1 star
3
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0
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4 star
1
5 star
7
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Every published number website and Facebook, is disconnected.
Case Type Unspecified
Unknown
So after I told the woman Amber I no longer felt comfortable with call and hung up . Because the call was very scripted and didn’t seem authentic. Being I’ve been a victim of identity theft I just didn’t feel safe way to many red flags! This man calls and he actually relaxed me and I then understood why it was so scripted . Yet as other reviews here stated no follow through! I’ve still yet to get anything from them ! So I have found another place to help me who is actually local and appreciates the business far more .
Case Type Unspecified
Unknown
Would not recommend. The only time they respond in a timely manner is when I told them I was going to pay them off because I didn't want to deal with direct draft. They also waited until the last minute to anything, lost some of my documents, and threaten to throw out my case because it was Christmas and I was out of town and unable to sign their documents right that second. I was also really sick with the flu. (Bedridden sick.) They won't even give me a receipt for paying them off. So that will probably come back to haunt me. Keeping all my records though so if they try to come after me because they didn't record my payment I am prepared. They also said they would help bring my credit back up, (that's why I picked them) and they haven't done anything of the sort.
Owner response
I don't know who you are because you sent this anonymously but if you email me directly at tom@nwrelief.com, I would be happy to get you set up with the credit rebuilding class provider. Thanks.
Case Type Unspecified
Unknown
I know Tom from the National Association of Consumer Bankruptcy Attorneys and know that he is hard working, willing to fight for his clients and to explore creative options for his bankruptcy clients. He is willing to ask for advice, willing to listen and eager to do the best for his clients.
Case Type Unspecified
Unknown
Not only did Northwest Debt relief diligently work on our finances, but they always corresponded with us to keep us up to date with where our case was at and what was going on. The staff are very helpful and understanding of all situations!!
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They will work with you and get the job done.
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Smooth process and overall good experience.
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Tom did a good job with my conversion to a chat 7 after my layoff.
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Everyone was so nice and helpful
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Everyone is great, knowledgeable and friendly. Tom and his paralegals, Melissa, , Megan , and Alyssa are super great people. Shane runs the office. He will be who you meet first as you enter the office. Shane is polite and courteous. He does his best to make one feel comfortable. I highly recommend Northwest Debt Relief for financial guidance. I live in Chehalis and don't mind driving the hour south to speak to anyone in the office.. Thank you Tom and everyone for your help and professionalism. Katie, Chehalis, Washington.
Case Type Unspecified
Unknown
Very positive Filing appointment. Tom was very helpful and explained everything I asked of him. Office staff very helpful and supportive during a very depressing time (for me). My angst and overall stressfull situation has lessend somewhat by making the decision to have Tom and NDRLF guide me through this process.
Most recent written review from Russell Johnson: Jun 24, 2023 (1138 days ago)
Mentioned in 7 reviews, with an average 4.9-star rating when clients talk about this theme.
9 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Jun 24, 2023 (1138 days ago). Compare that recency with the other firms you are considering.
Every published number website and Facebook, is disconnected.
So after I told the woman Amber I no longer felt comfortable with call and hung up . Because the call was very scripted and didn’t seem authentic. Being I’ve been a victim of identity theft I just didn’t feel safe way to many red flags! This man calls and he actually relaxed me and I then understood why it was so scripted . Yet as other reviews here stated no follow through! I’ve still yet to get anything from them ! So I have found another place to help me who is actually local and appreciates the business far more .
Would not recommend. The only time they respond in a timely manner is when I told them I was going to pay them off because I didn't want to deal with direct draft. They also waited until the last minute to anything, lost some of my documents, and threaten to throw out my case because it was Christmas and I was out of town and unable to sign their documents right that second. I was also really sick with the flu. (Bedridden sick.) They won't even give me a receipt for paying them off. So that will probably come back to haunt me. Keeping all my records though so if they try to come after me because they didn't record my payment I am prepared. They also said they would help bring my credit back up, (that's why I picked them) and they haven't done anything of the sort.