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Review Intelligence
Novo Legal Group Kent Wa review signals at a glance
CrashStory aggregates public review patterns for Novo Legal Group Kent Wa so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.4
Total Reviews
36
PI Reviews
25
Text Reviews
36
Most common themes
paralegal changeUSCISimmigration interview
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Review Snapshot
4.4
43 public reviews and 36 written reviews.
Recent Activity
Most recent written review from Elle: Jan 30, 2026 (185 days ago)
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Response Behavior
Replies on 40% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Novo Legal Group Kent Wa client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All36 reviews
4.4
Most recent written review from Elle: Jan 30, 2026 (185 days ago)
Written Reviews
36
Average Rating
4.36
Reviews (30d)
0
Reviews (90d)
0
Older Archive
36
Assigned Tags (3)
Showing 36 of 36 written reviews.
1 star
5
2 star
0
3 star
1
4 star
1
5 star
29
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I would absolutely always recommend
NOVO Legal to anyone who is afraid of applying for status!!
From the very beginning of my immigration journey, Luis was nothing short of extraordinary. Immigration cases can be overwhelming and deeply emotional, but he immediately put me at ease with his professionalism, compassion, and clear expertise. Throughout the entire process, he was incredibly knowledgeable and always took the time to explain every step in a way that made me feel informed and empowered.
Luis was consistently timely and detail-oriented, staying on top of every document, deadline, and update. I never once felt like my case was just another file on his desk. His responsiveness and dedication made it clear that he truly cared about my outcome, and that level of commitment is something that is rare and deeply appreciated.
What stood out most to me was how personally invested Luis was in my case. He treated my situation as if he were defending his own family, advocating for me with integrity, determination, and heart. Because of him, I never felt afraid that something might go wrong — I felt protected, supported, and confident every step of the way.
In a time where immigration in the United States feels especially scary and uncertain, I truly believed there was a chance I would not be granted my green card. Luis worked tirelessly to make sure that did not happen. Thanks to his dedication and skill, I was recently granted my residency — a life-changing outcome that means everything to me.
Because of Luis, I am able to remain in this country with my family, and most importantly, with my son. I am endlessly grateful for his hard work, compassion, and unwavering support. I could not have asked for a better advocate by my side, and I would recommend him without hesitation to anyone in need of an outstanding immigration attorney.
I am forever grateful to Luis and his whole office staff and team!!! Si se pudo!!! 🥹❤️🥳
Luis Cortes and his team at Novo Legal Group did a great job with my case. From our very first call to the last contact, it was clear that Luis is extremely knowledgeable, proactive, and strategic. He took the time to clearly explain all available options and walked me through multi-step plans every step of the way. The rest of the Novo Legal Group is equally professional, attentive, and responsive.
Luis Cortes is a fantastic immigration lawyer who helped through filing with USCIS, completing interviews, and approval. He was prompt, professional, knowledgeable, helpful, and empathetic every step of the way. His own lived experience as an immigrant combined with his legal expertise is a powerful combination. We deeply appreciate Luis for getting us through a stressful process.
I have full confidence in recommending Luis and his colleagues/teams for folks needing supporting with US immigration matters.
I’m so grateful to have found Luis Cortes Romero of the Novo Legal Group. He was pivotal in helping us navigate the USCIS processes.
The paperwork and the documentation is daunting but Mr. Cortes Romero answered every question with the upmost respect, patience, kindness, and professionalism. He even came to California to the immigration interview. I’m truly grateful for his help and expertise. I recommend him to all my friends and loved ones 🙏🏼
I don’t know when they find time to sleep while busy being literal heroes. My family was brought back together in 2019, and then again this year, thanks to Luis and team. In today’s climate, we might never stop looking over our shoulders, but knowing we have a team like this to back us up brings much comfort.
I am very happy with the service I am receiving and I thank God and Novo Legal Group, especially Ms. Carmen from the Kent office and her team of lawyers.
I hope, God willing, that my case will continue and reach a positive outcome. I place my trust in God and the lawyers at Novo Legal Group.
I am truly very happy. 🙏🙏🙏
Very happy with the service they provided me. Thankful to God and to Novo Legal for having my work permit. Thankful to Miss Carmen for her excellent service and for being so attentive throughout the entire process.
It is the best team that I could have, thanks to their lawyers and paralegals who were always aware of my case and especially to lawyer Luis who was the best in everything from legal help and I felt very comfortable with his assistance.
I would absolutely always recommend
NOVO Legal to anyone who is afraid of applying for status!!
From the very beginning of my immigration journey, Luis was nothing short of extraordinary. Immigration cases can be overwhelming and deeply emotional, but he immediately put me at ease with his professionalism, compassion, and clear expertise. Throughout the entire process, he was incredibly knowledgeable and always took the time to explain every step in a way that made me feel informed and empowered.
Luis was consistently timely and detail-oriented, staying on top of every document, deadline, and update. I never once felt like my case was just another file on his desk. His responsiveness and dedication made it clear that he truly cared about my outcome, and that level of commitment is something that is rare and deeply appreciated.
What stood out most to me was how personally invested Luis was in my case. He treated my situation as if he were defending his own family, advocating for me with integrity, determination, and heart. Because of him, I never felt afraid that something might go wrong — I felt protected, supported, and confident every step of the way.
In a time where immigration in the United States feels especially scary and uncertain, I truly believed there was a chance I would not be granted my green card. Luis worked tirelessly to make sure that did not happen. Thanks to his dedication and skill, I was recently granted my residency — a life-changing outcome that means everything to me.
Because of Luis, I am able to remain in this country with my family, and most importantly, with my son. I am endlessly grateful for his hard work, compassion, and unwavering support. I could not have asked for a better advocate by my side, and I would recommend him without hesitation to anyone in need of an outstanding immigration attorney.
I am forever grateful to Luis and his whole office staff and team!!! Si se pudo!!! 🥹❤️🥳
Luis Cortes and his team at Novo Legal Group did a great job with my case. From our very first call to the last contact, it was clear that Luis is extremely knowledgeable, proactive, and strategic. He took the time to clearly explain all available options and walked me through multi-step plans every step of the way. The rest of the Novo Legal Group is equally professional, attentive, and responsive.
Luis Cortes is a fantastic immigration lawyer who helped through filing with USCIS, completing interviews, and approval. He was prompt, professional, knowledgeable, helpful, and empathetic every step of the way. His own lived experience as an immigrant combined with his legal expertise is a powerful combination. We deeply appreciate Luis for getting us through a stressful process.
I have full confidence in recommending Luis and his colleagues/teams for folks needing supporting with US immigration matters.