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Review Intelligence
Pearson Butler Sandy Ut review signals at a glance
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Average Rating
3.2
Total Reviews
44
PI Reviews
26
Text Reviews
44
Most common themes
asset protectionliving family trustrepeat_business
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Review Snapshot
4.3
350 public reviews and 44 written reviews.
Recent Activity
Most recent written review from Souree Valenzuela: Mar 2, 2026 (105 days ago)
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Response Behavior
No public owner responses yet
There are no visible owner replies in the current review corpus.
Pearson Butler Sandy Ut client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
7d0 reviews
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All44 reviews
3.2
Most recent written review from Souree Valenzuela: Mar 2, 2026 (105 days ago)
Written Reviews
27
Average Rating
2.89
Reviews (30d)
0
Reviews (90d)
0
Older Archive
27
Assigned Tags (67)
Showing 27 of 44 written reviews.
1 star
13
2 star
1
3 star
1
4 star
0
5 star
12
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
If you are on a Met Life Legal, do not call this law office. They will decline providing you services, despite being listed as a participating firm. On two occasions, after telling them my name, the first question they asked was, “Are you a legal plan member.” The first time I called they straight up told me they weren’t taking on legal plan clients. The second time I called, a week later to see if I could get someone new on the line, the intake person asked the same legal plan question before asking the attorney if they were taking on new family law clients for a name change. I’m thinking my answer to the legal plan question was the determining factor the second time too.
Marketing vs Reality (negative)No ResponseSentiment: negativeGeneric ReviewLikely Non-Client / Consultation
Show all assigned tags (14)
case:family lawstage:intakeresponse:nonesentiment:negativestory:genericclient:likely_non_clientpi:yesdepth:detaileddimension:MarketingVsRealitydimension-sentiment:MarketingVsReality:negativetheme:legal plan issuestheme:declined servicesinsurance:met life legalcompetitor:met life legal
The receptionist is cold. Transferred me twice to a voicemail to handle my issue and I never received a call back in 1 and a half months when we previously were seen and had a good experience. Now my third time calling I asked for the persons direct phone she transfers me to and she said no I’ll transfer you to her voicemail, as if knowing nobody would take my call.
Communication (negative)Case # Treatment (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
Rachel was very helpful in listening and advising us on our case. Despite the fact that she doesn't practice law where we need help, she was still able to refer us to the right attorney.
The most difficult lawyers to get ahold of by far. Even for simple stuff it's an act of congress to get someone to put you on the schedule. Very dissatisfied.
Communication (negative)Process Transparency (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
We called and asked if they could write a cease and desist letter. A Jennifer Later emailed us that an Adam Kunz charges $100 for 30 minutes. When a law firm won’t tell you if they can assist you or not without charging a fee it’s a scam.
Communication (negative)Fee Transparency (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
We had an excellent experience working with Jason Sterzer to set up our trust and plan for our family’s future. From start to finish, he was extremely professional, knowledgeable, and patient in answering all of our questions. Estate planning can feel overwhelming, but Jason made the entire process clear, organized, and stress-free.
He took the time to thoroughly explain the difference between a Will and a Trust. We learned that while a Will outlines your wishes and distributes assets after death, it still goes through probate, which can be time-consuming and public. A Trust, on the other hand, allows assets to pass directly to beneficiaries without probate, offers greater privacy, can reduce delays and costs, and provides more control over how and when assets are distributed. Understanding these benefits gave us real peace of mind about protecting our family.
Jason’s expertise and attention to detail gave us complete confidence that everything was done correctly and tailored to our needs. We truly feel prepared and secure knowing our affairs are in order.
We highly recommend Jason Sterzer to anyone looking for trustworthy, knowledgeable, and professional guidance in estate planning. He is outstanding at what he does.
Thank you Jason for your services!
Mr. Webb was very in questions I had regarding trademarks and businesses. Very down to earth and easy to talk to, if I'm starting something fresh I'm going through these guys!