Professional, friendly, with an eye for detail, Kristin and her staff answered all my questions and followed up with my specific requests courteously and efficiently, a pleasure to do business with.
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Pellittiere & Jonsson PLLC
Penfield Personal Injury Lawyer — 26 Client Reviews Analyzed
4.8(26 reviews)Pellittiere & Jonsson PLLC is a Personal Injury law firm in Penfield, NY, located at 400 Whitney Road West and reachable at +1585-347-2840. Clients have rated the firm 4.8 out of 5 across 26 public Google reviews, 22 of which include written feedback. The most recent written review is from b Zar on Dec 14, 2024 (544 days ago).
Owner engagement: Pellittiere & Jonsson PLLC replies on 85% of visible Google reviews, and roughly 36% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
Named attorneys at this firm: Kristin S. Jonsson is the attorney most frequently named by clients in reviews of Pellittiere & Jonsson PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
26 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Pellittiere & Jonsson PLLC is a personal injury law firm serving clients in Penfield, New York, located at 400 Whitney Road West 14526.
Review evidence: Clients have left 26 public Google reviews averaging 4.8 out of 5, 22 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Penfield, New York firms before you decide.
Quick signals: attorneys named most often in reviews are Kristin S. Jonsson; the Google Business profile for this firm is verified; 28 photos are public on Google; contact the firm to ask about consultation fees.
Contact Pellittiere & Jonsson PLLC at (585) 347-2840 or visit pjestatelaw.com for a free case review.
26 public reviews and 22 written reviews.
Most recent written review from b Zar: Dec 14, 2024 (544 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 85% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from b Zar: Dec 14, 2024 (544 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
14 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
The newest written review in this dataset is from Dec 14, 2024 (544 days ago). Compare that recency with the other firms you are considering.
Professional, friendly, with an eye for detail, Kristin and her staff answered all my questions and followed up with my specific requests courteously and efficiently, a pleasure to do business with.
We had a great experience working with Kristin! She was very helpful in the estate planning process. Would highly recommend!
I highly recommend P&J for estate planning services. This is my third plan over 20+ years and this firm stands above others I have used in both service and price. Kristin was always easy to reach and happy to address any questions, making the somewhat dry subject matter easy to understand. Their efficient process made the experience seamless, and I was thoroughly satisfied with the resulting plan. I wholeheartedly endorse P&J for anyone seeking reliable estate planning assistance.
400 Whitney Road West, Penfield, NY 14526
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from b Zar: May 8, 2026 (34 days ago)
Written Reviews
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b Zar
Personal Injury
Unknown
Professional, friendly, with an eye for detail, Kristin and her staff answered all my questions and followed up with my specific requests courteously and efficiently, a pleasure to do business with.
Katelynn Coffey
Personal Injury
Unknown
We had a great experience working with Kristin! She was very helpful in the estate planning process. Would highly recommend!
Edwardh Fawcett
Personal Injury
Unknown
I highly recommend P&J for estate planning services. This is my third plan over 20+ years and this firm stands above others I have used in both service and price. Kristin was always easy to reach and happy to address any questions, making the somewhat dry subject matter easy to understand. Their efficient process made the experience seamless, and I was thoroughly satisfied with the resulting plan. I wholeheartedly endorse P&J for anyone seeking reliable estate planning assistance.
kathy priest
Personal Injury
Unknown
Kristen and her staff were very accommodating working around my husband’s death Changing what needed to be and assisting with questions! Caring team💕
brad grolemund
Personal Injury
Unknown
Very professional and personable service. All issues addressed quickly and completely.
Douglas Bufano
Personal Injury
Unknown
We consulted Kristin Jonsson for estate planning on the recommendation of Todd Gunther, our financial advisor. We were seeking information about practical ways to protect our assets while dealing with the prospect of expensive long term health care. Kristin addressed our concerns with practical and concrete advice that included information about management of our largest assets, our home, and Medicaid eligibility to pay for nursing home care. She provided us with a roadmap to use to navigate future situations under various health care and financial scenarios. She was consistently pleasant and professional. She listened attentively to our questions and responded thoroughly and often with examples to clarify our understanding. In addition, the office staff was equally professional and accommodating. We would recommend Kristin and her legal team to others seeking legal advice for estate planning. Doug and Betty Bufano, Penfield, NY (November 2023)
Anne Providence
Personal Injury
Unknown
The law office is very quiet, clean and inviting. We were greeted immediately by a friendly receptionist. We were escorted into a very comfortable conference room and our law consultation was right on time. My mother's attorney began her session on time, and she had all the necessary papers ready for us. As I am the only family member assisting my mother, I received the necessary legal counsel, plan going forward, and some steps I need to take in the future. While my mother was present for this meeting, I must do the "leg work" as advised by Ms. Jonsson. I am very pleased with the outcome of our meeting, and feel confident in the tasks I have been given to complete. I would strongly recommend this law office to anyone needing legal help.
Irene
Personal Injury
Unknown
Our family is grateful for the advice and legal services provided by Pellittiere & Jonsson PLLC. Their expertise in Elder Law came at a critical time of caregiving for our mother. To accommodate our needs, Kristin S. Jonsson, Esq., went out of her way to meet with us at our mother's house. She was kind, perceptive, knew exactly how to help us, and swiftly completed the necessary paperwork. Communication was excellent, and we are very pleased with the results of Estate Planning with the law firm of Pellittiere & Jonsson. August 2023 Kristin S. Jonsson, Esq., has again provided relevant information this time regarding my own estate planning. Meetings were easily scheduled. Communication with staff also went smoothly. I trust Kristin's professionalism, her integrity. I'm grateful for the services of her firm, Pellittiere & Jonsson PLLC..
lallybrach
Personal Injury
Unknown
Kristin worked with my mom and myself on getting her estate planning done. She was friendly and time efficient, she was patient with my mom as she was making hard decisions. My mom and I immediately felt comfortable talking to her about the estate. I would easily reccommend her to anyone.
Susan Kingston
Personal Injury
Unknown
Tim Pellittiere came highly recommended. My father had his Will, Power of Attorney, and Health Care Proxy written several years ago through Pellittiere & Jonsson Estate Planning. Sadly, Dad passed away 3 months ago. We were relieved that Tim had Dad’s estate planning so thoroughly prepared. Our family wants to thank Tim for his sensitive guidance in getting Dad’s estate settled in a smooth and timely manner.
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