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Review Intelligence
Pirrello Personte Feder PLLC Attorneys At Law Rochester Ny review signals at a glance
CrashStory aggregates public review patterns for Pirrello Personte Feder PLLC Attorneys At Law Rochester Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.0
Total Reviews
17
PI Reviews
11
Text Reviews
17
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Review Snapshot
4.1
19 public reviews and 17 written reviews.
Recent Activity
Most recent written review from Roberto Caso: Aug 6, 2025 (366 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 68% of reviews
54% of the visible replies look at least somewhat personalized instead of fully templated.
Pirrello Personte Feder PLLC Attorneys At Law Rochester Ny client reviews
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All17 reviews
4.0
Most recent written review from Roberto Caso: Aug 6, 2025 (366 days ago)
Written Reviews
17
Average Rating
4.00
Reviews (30d)
0
Reviews (90d)
0
Older Archive
17
Assigned Tags (3)
Showing 17 of 17 written reviews.
1 star
4
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5 star
12
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I rarely leave reviews. My mom and I used Michael J. Personte for POA new Will and deed transfer. I asked a million questions about setting up a trust. Mr. Personte answered all questions. He was very professional and patience with us, Thank you. Maria was very nice and very helpful setting up appointments, Thank you. We felt welcomed and comfortable every time. I would recommend
Pirrello, Personte & Feder to all in need of an attorney. I'll definitely will use law firm again.
My father and I used Steve Feder years ago in a commercial tenant issue and he was completely nasty and unprofessional. He actually told us we were stupid. He also made a deal with the tenant without consulting with us then told us right before we went before the judge. Would never use him again and discourage anyone from doing so.
Owner response
We have no recollection of representing a "Lisa B" in that type of a matter four years ago. In addition, Mr. Feder's representation in those types of matters has been limited to clients who are large apartment complexes.<br><br>Additionally, we of course have never agreed to any settlement in any case without our client's permission, and in landlord/tenant matters in court, the judges all question the parties and make sure that they consent to any resolution.<br><br>Because you do not disclose your full name, we have no way of looking at whether we actually represented you or not. We are sometimes confused with one of two other law firms that have very similar sounding or spelling in their names.
Requested minor modifications of wording in a 2 page contract. Dropped off copy in May and August it was said secretary was away at a wedding so it was not completed. Feder yelled and addressed me like a rabid dog after I needed representation responding to a tenant's allegation of illegal lockout. That man has mental issues, really!
You say you don't recall me? I presented a 2 page lease agreement with Lamar Advertising, May 2012 requesting minor modification of terms. You never made the modifications requested, saying your secretary was away at a wedding. I picked up the lease August 2012; modified it myself and still sent you a cashier's check for $300. You did not refund it. Your legal practice has struggled every since!!
Owner response
We would be happy to contact you and inquire about the problem, but based upon your identification here, we don't know who you are. We do not have any record of "I Turner" as a client here. Also, none of of the three attorneys at our firm are familiar with the situation you are setting forth, and neither of our secretaries has been away for a wedding during the time frame you are describing ( we have only two secretaries here).<br><br>If you are posting anonymously, we are forced to wonder why. In any event, we cannot address a problem of which we have not been informed, from someone we cannot identify.
Spoke with the lawyer for two seconds and he had a horrible attitude. No thx, I suggest people choose someone with better service skills for the amount of money they get payed.
Owner response
Unfortunately, none of the three attorneys here have any recollection of any such telephone conversation. Apparently, you are not a client of this firm. If you look at our other reviews, you will find that we value our clients and do our very best for them.<br><br>We do occasionally get phone calls from people seeking an attorney where it becomes clear during the telephone call that we are unable to enter into representation of the person that is calling, either because they are inquiring about an area of the law where we do not practice, or based upon the facts they are presenting to us we do not believe that their matter is something that we would be able to handle for them (usually they want us to file a lawsuit on their behalf). <br><br>Naturally, people do not like to be told that they either legally don't have a right to sue, or that the facts they are presenting, while perhaps technically actionable, are such that we cannot recommend that they spend their money in pursuit of the matter. While such an evaluation can be understandably disappointing, some people become upset when advised that we cannot in good conscience accept their money to pursue a matter. These kinds of calls happen all the time, and I can't help but wonder if the person posting this review was one of them.
The legal process was smooth and uneventful of any problems!
Owner response
Thank you for choosing us, and we are pleased that you were satisfied with our services. If you need anything further, please don't hesitate to contact us!
We had new POAs and a new Will done for us and a new POA for my elderly Mother. Mario and his Firm could not have been more friendly, professional and extremely knowledgeable about the work they did for us.
Owner response
We are very happy that we were able to help you! Thank you for thinking of us.
Most of the time when you need an attorney its for less than desirable situations. I have always been treated with respect at this firm by everyone in it, Mike Personte is a fantastic attorney who knows his stuff. He explains things very well, sets reasonable expectations. Is always available. Any time I have left a message I received a response same day, and have been made to feel comfortable during times of severe anxiety. 10/10 will use for all legal needs in the future
Owner response
Thank you for the kind words-- we're glad we were able to help you!
We had a great experience using this firm. Steven was wonderful. I would recommend his services. Very happy with the service Steven provided for our situation. 5 star service.
Owner response
We are glad we were able to help you! Thank you for coming to us.
I have been represented by Mr. Feder on a few different account. He is always been informative, direct and effective. If I find myself needing legal representation again in the future Mr Feder will always be the first one I call. I highly recommend this firm.
Owner response
Thank you for the kind words. We're glad we were able to help!
I recently had Steven Feder represent me in a labor dispute. At all times during my case, Steve communicated with me, and kept me informed with regular progress updates. I always knew how things were going, and I was extremely happy with the outcome Steve was able to achieve for me. You hope you're never in a situation where you need a good lawyer, but if I ever do again, I woud chose Steven Feder to represent me.
Owner response
We are happy that we were able to serve you. Thank you for the kind words.
Mike has handled several cases for me. He is a down to earth guy and makes himself available by phone or just popping into his office. His secretary is very nice as well. Will certainly use him for any future legal things.
Owner response
David, we are pleased that you had a good experience, and we will make sure that future experiences are equally satisfying. Thank you for the kind words!
Steven Feder is the consummate legal professional; his full understanding of my legal issues and quick response resulted in an expeditious favorable resolution to the problem. I highly recommend Mr. Feder as legal counsel for any dispute within his area(s) of expertise.
Owner response
We're happy that we were able to help you. It was a pleasure representing you, and thank you for the kind words.
I rarely leave reviews. My mom and I used Michael J. Personte for POA new Will and deed transfer. I asked a million questions about setting up a trust. Mr. Personte answered all questions. He was very professional and patience with us, Thank you. Maria was very nice and very helpful setting up appointments, Thank you. We felt welcomed and comfortable every time. I would recommend
Pirrello, Personte & Feder to all in need of an attorney. I'll definitely will use law firm again.
My father and I used Steve Feder years ago in a commercial tenant issue and he was completely nasty and unprofessional. He actually told us we were stupid. He also made a deal with the tenant without consulting with us then told us right before we went before the judge. Would never use him again and discourage anyone from doing so.
Requested minor modifications of wording in a 2 page contract. Dropped off copy in May and August it was said secretary was away at a wedding so it was not completed. Feder yelled and addressed me like a rabid dog after I needed representation responding to a tenant's allegation of illegal lockout. That man has mental issues, really!
You say you don't recall me? I presented a 2 page lease agreement with Lamar Advertising, May 2012 requesting minor modification of terms. You never made the modifications requested, saying your secretary was away at a wedding. I picked up the lease August 2012; modified it myself and still sent you a cashier's check for $300. You did not refund it. Your legal practice has struggled every since!!