Absolutely the worst. Represent yourself, you'll be better off. If they assign Gabby to you, forget getting any help. She is extremely lacking in knowledge and expertise. Run, don't walk.
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Request a free case review from Prairie State Legal Services, Inc. in Peoria, Illinois.
Prairie State Legal Services, Inc.
Peoria Personal Injury Lawyer — 27 Client Reviews Analyzed
3.0(27 reviews)Prairie State Legal Services, Inc. is a Personal Injury law firm in Peoria, IL, located at 101 SW Adams St Ste 800 and reachable at +1309-674-9831. Clients have rated the firm 3.0 out of 5 across 27 public Google reviews, 10 of which include written feedback. The most recent written review is from S Rosenfeld on May 8, 2026 (86 days ago).
Owner engagement: Prairie State Legal Services, Inc. replies on 48% of visible Google reviews, and roughly 77% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
27 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Prairie State Legal Services, Inc. is a personal injury law firm serving clients in Peoria, Illinois, located at 101 SW Adams St Ste 800 61602.
Review evidence: Clients have left 27 public Google reviews averaging 3.0 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Peoria, Illinois firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact Prairie State Legal Services, Inc. at (309) 674-9831 or visit pslegal.org for a free case review.
27 public reviews and 18 written reviews.
Most recent written review from S Rosenfeld: Oct 14, 2025 (292 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 72% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from S Rosenfeld: Oct 14, 2025 (292 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Oct 14, 2025 (292 days ago). Compare that recency with the other firms you are considering.
Absolutely the worst. Represent yourself, you'll be better off. If they assign Gabby to you, forget getting any help. She is extremely lacking in knowledge and expertise. Run, don't walk.
Called several times. I get the same answer on all phone numbers that the is full to call back later. I have called different days and different times. Can't get thru.
Hard to get a hold of hard to get help and will not get you in court.
101 SW Adams St Ste 800, Peoria, IL 61602
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from S Rosenfeld: Oct 14, 2025 (292 days ago)
Written Reviews
18
Average Rating
2.06
Reviews (30d)
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Reviews (90d)
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Older Archive
18
Assigned Tags (3)
Showing 18 of 18 written reviews.
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Case Type Unspecified
Unknown
Absolutely the worst. Represent yourself, you'll be better off. If they assign Gabby to you, forget getting any help. She is extremely lacking in knowledge and expertise. Run, don't walk.
Case Type Unspecified
Unknown
Called several times. I get the same answer on all phone numbers that the is full to call back later. I have called different days and different times. Can't get thru.
Owner response
Please accept our apologies. Below is contact information for our Peoria Office, including a toll free number.<br><br>101 SW Adams St.<br>Suite 800<br>Peoria, IL 61602<br><br>Phone: 309-674-9831 <br>Toll Free: 800-322-2280 <br><br>You can also visit this website for legal help: https://www.illinoislegalaid.org/get-legal-help.
Case Type Unspecified
Unknown
Hard to get a hold of hard to get help and will not get you in court.
Case Type Unspecified
Unknown
like to request a phone call from you. I have received nothing , supar performance. I'm signing things that are making no sense. I am requesting the everything be put on hold. Especially the power of story they just had me sign. Attorney Molly racar. I feel is not qualified not really care. My next step will be to drive down to peoria and come in person to the office. I don't think her and I are a fit.
Case Type Unspecified
Unknown
We emailed back and forth received a phone call they asked all the questions told me they would get back with me to let me know if they could represent me and if not they would let me know what I needed to know to get legal help . The case was for my granddaughter her high school wanted to expell her over a fight she didn’t start never heard back from them and my granddaughter did get expelled with three months left to graduate I was so disappointed in this so called law firm
Owner response
Good morning, Trina. Please know that you can also visit this website to find legal resources and apply for legal help: https://www.illinoislegalaid.org/get-legal-help.
Case Type Unspecified
Unknown
I can't express the great gratitude for the help Prairie State Legal Service has provided for me,Thank you!
Owner response
Thank you! PSLS is proud to provide high-quality legal services to every client, every time.<br>
Case Type Unspecified
Unknown
There not helpful at all they wouldn't let me speak the lady wanted to keep telling me that I'm arguen with her they are very bad and communicating with people and understanding someone
Owner response
Good afternoon, Brett. Please accept our apologies. Please know that you can also visit this website to apply for legal help: https://www.illinoislegalaid.org/get-legal-help. Thank you.
Case Type Unspecified
Unknown
Posting on behalf of Travis & Dominique- My attorney was the person who carried both of the weight when my husband and I could not any longer! The fight she put up And the team’s guidance helped us understand that when you feel like you’re alone reach out and prarrie State Legal services hold your hand. Out of respect for our attorney I won’t mention the her name. I will tell you my name is Dominique and I greatly appreciate how you were mindful of medical conditions and I admit I’m a lot to handle but I appreciate the fight and wins
Owner response
Thank you, Dominique! PSLS is proud to provide high-quality legal<br>services to every client, every time.
Case Type Unspecified
Unknown
Scammers and of no help to citizens needing their assistance. Use the excuse they have limited funds and won't do what you need. Our taxes ultimately pay their salaries, so you would think they would and could do anything a citizen needs, instead of making excuses. Found out you have to pay per page reviewed, $100's of dollars. I can't afford their peo-bono assistance. What a joke! They must enjoy being an embarrassment to the poor people of Illinois! Must have been Ameren executives in their prior lives!
Owner response
Prairie State does not charge for any of its services. Staff do the best they can but it is not possible to help in every important legal matter
Case Type Unspecified
Unknown
I was told by one of them to try to obtain guardianship of my adult son with disabilities (but that they don't help with guardianship so didn't help with that), then call back when his ssi case gets denied a second time. (They said they could only help after it gets denied a second time). So I call back during second denial and then was told by another of their "attorney" that they couldn't help me because of a "conflict of interest " because I had previously called about getting help with guardianship? (which they didn't help me with, I called the first time about his ssi appeal..they only recommended I get guardianship from what I recall). She told me it was hard to explain.. ok well made no sense either! I believe she was saying the guardianship was for me and the ssi for my son? Well sorry but I don't need the guardianship or ANY of it for myself.. believe me! I'd very much just like to live my own life and not have to worry about my adult son! I feel she may have thought I was lying about something with my son. I have no reason to lie just a frustrated parent unable to seem to get any help for my son because he turned the magic number of 18 and unable to care for himself on his own. Honestly, this woman wouldn't have been able to represent him anyways with the impression I got from her. No thank you. It's pretty sad that this seems to be the only "pro bono" attorney s around in Illinois and they are of zero help only add to the stress, frustration and confusion in my case.
Case Type Unspecified
Unknown
Horrible no help
Owner response
We are very sorry that you felt you received no help from Prairie State Legal Services. We do help thousands of people each year, but demand for legal aid services outpaces our ability to provide the level of help that every eligible person may need. We try to address the most urgent issues that affect personal safety, adequate housing, access to medical care and similar problems to the extent possible. We involve volunteer attorneys to help us to expand our services. There are times when we simply lack staff or volunteers to provide the help needed. We hope we may be able to assist you in the future.
Case Type Unspecified
Unknown
Would not even talk to me or refer me to somebody who could help! I’m a single mom living paycheck to paycheck! I am raising my daughter alone but I’m told I make to much much for them to help me! Where do I go when I don’t have $4,000 for a retainer! Your system is messed up! I need a pro bono attorney and I’m left to fight on my own! No one will help me!!!!
Owner response
We understand your frustration. Prairie State relies on grants to enable it to provide legal help at no charge . Those grants often have income limits. We wish we had other options for people in need.
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