CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
Primeau Forensics Troy Mi review signals at a glance
CrashStory aggregates public review patterns for Primeau Forensics Troy Mi so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
43
PI Reviews
20
Text Reviews
42
Most common themes
data recoverycomputer forensicsurgent assistance
Ready to talk? Request a free case review from Primeau Forensics Troy Mi.
What to check before you hire Primeau Forensics Troy Mi
This review summary is rendered directly in the page HTML so readers and crawlers can see the newest review signals, common strengths, and questions to verify even before the interactive explorer loads.
Review Snapshot
4.7
76 public reviews and 42 written reviews.
Recent Activity
Most recent written review from Joseph Finder: Jan 9, 2026 (174 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 12% of reviews
78% of the visible replies look at least somewhat personalized instead of fully templated.
Primeau Forensics Troy Mi client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
7d0 reviews
-
14d0 reviews
-
30d0 reviews
-
All42 reviews
4.9
Most recent written review from Joseph Finder: Jan 9, 2026 (174 days ago)
Written Reviews
19
Average Rating
4.74
Reviews (30d)
0
Reviews (90d)
0
Older Archive
19
Assigned Tags (70)
Showing 19 of 42 written reviews.
1 star
1
2 star
0
3 star
0
4 star
1
5 star
17
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Ed and his team are true professionals. They will take the time to look at your video and advise if they can extract what is needed. The best part is that they are honest about it and won't try to sell you a service to "see" if they can get something. Upfront, honest are the keywords I would use to descrive Primeau Forensics!
Owner response
Thank you for your thoughtful review! We’re thrilled to hear that you appreciated the honesty and professionalism of our team. Transparency and integrity are core to what we do, and we’re grateful for your trust.
Process Transparency (positive)Fee Transparency (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
I'm the HR Assistant of a home health care business and one day out of nowhere my laptop seemed to have deleted all of my files, documents and work. I spent a good 2 hours trying to figure out what had happened to my work and even went to Geek Squad at Best Buy to see if they could recover my files. After over an hour, the gentleman helping me could not find my files and I went into full panic mode! My best friend came back to my house and looked up different computer system repair places and found one that seemed pretty promising, but after speaking to a representative he mentioned that I would have to mail my computer to them which could take weeks to receive back and the cost ranged from $600-$2,000. They were also out of state. I asked about the address that was online which was only 20 minutes away from my house and asked if I could go in person and see if someone could help me or at least tell me where my files were. He said there was no harm in trying. My boyfriend and I rushed to the address since they would be closing within 20 minutes when we arrived and hoped for the best. We pull up and the address lead us to Primeau Forensics and were welcomed by Michael Primeau. I explained everything and he invited us inside to take a look at my laptop. We weren't there for more than 3 MINUTES and he found all of my work! I immediately started crying because I couldn't believe he had found absolutely everything, downloaded everything to a hard drive stick (which he gave us for free), and didn't even charge me anything. I swear I thought he was an angel LOL...All that he asked was if I could leave a review. So here I am! This man did in less than 3 minutes what Geek Squad attempted to do in over an hour. Thank you so much Michael!!!
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:storyclient:likely_non_clientpi:yeshighlight:yesdepth:essaydimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivetheme:data recoverytheme:computer forensicstheme:urgent assistanceinjury:physical_therapymedical:geek squad at best buy
Had a great experience. This team was quick and responsive to my needs. I also appreciated the no-nonsense approach to what I needed. I highly recommend their services.
Communication (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
We needed help with a video that appeared to incriminate me in an assault. But we were there and knew the video had been edited. Primeau Forensics were able to pinpoint the problem with the video so that it could not be used against him. Great work, nice people to work with, we are very grateful.
Their thorough and timely preliminary analysis of a video was very helpful to our firm making decisions on how to proceed with a case. We very much appreciate their attention to detail.
Process Transparency (positive)No ResponseSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
Mike and his team are exceptional. They services were top tier, I will definitely keep them in mind going forward for experts in this field for my firm.
Choosing Right Firm (positive)No ResponseSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
Michael Primeau is extremely knowledgeable and expert when it comes to recovering deleted surveillance video. I found him to be quite helpful in a very complicated matter.
I reached out for help and ultimately didn’t need the service, but I was impressed by how kind, knowledgeable, and honest they were.
I left the conversation feeling supported and confident in my decision. They took the time to explain things clearly and never pressured me into something unnecessary but instead gave me clear guidance and reassurance. They respected my situation instead of trying to upsell me. That kind of integrity is rare and worth recognizing.