Primeau Forensics Troy Mi review signals at a glance

Michael Primeau is extremely knowledgeable and expert when it comes to recovering deleted surveillance video. I found him to be quite helpful in a very complicated matter.

I reached out for help and ultimately didn’t need the service, but I was impressed by how kind, knowledgeable, and honest they were. I left the conversation feeling supported and confident in my decision. They took the time to explain things clearly and never pressured me into something unnecessary but instead gave me clear guidance and reassurance. They respected my situation instead of trying to upsell me. That kind of integrity is rare and worth recognizing.

Mike went above and beyond our expectations. He has incredible knowledge and skills. We were blessed to find him. Thank you!

The Primeau went up and beyond helping resolve our situation. The timely, thoughtful service provided played a key role in resolution process. Great TEAM!

Primeau Forensics provided outstanding support in analyzing a series of images related to an internal investigation. Mr. Primeau’s expertise and clarity were instrumental in helping us reach a confident conclusion. His responsiveness and professionalism throughout the process were exceptional. We’re grateful for the collaboration and will absolutely keep Primeau Forensics as our go-to provider for any future needs involving audio, video, or image forensics. Highly recommended! Sr. Dir. Corp. Compliance at Goodwill of North Georgia

I hired Primeau Forensics to enhance a surveillance video. It was instrumental in our obtaining a not guilty verdict for our client, and in support of her finding, the judge specifically cited what the enhanced video showed that was not clear on the original video.

Ed and his team are true professionals. They will take the time to look at your video and advise if they can extract what is needed. The best part is that they are honest about it and won't try to sell you a service to "see" if they can get something. Upfront, honest are the keywords I would use to descrive Primeau Forensics!

Primeau Forensics is an outstanding company that deserves a 10 out of 10. Their hands-on approach and genuine care for their clients set them apart. Ed, in particular, impressed me with his honesty and authenticity. He is one of the best in the field and made me feel like family. I sincerely appreciate the personal touch and professionalism. I highly recommend Primeau Forensics to anyone in need of their services. It's a great company through and through. Sincerely, Ted Thompson.

Excellent work with a difficult audio file.

I contacted Primeau Forensics for assistance with the sound from a video file containing a background conversation important to a criminal defense investigation. In the original video, the conversation is 100% inaudible primarily because of a substantial reverb in the acoustics of the large rooms they were speaking within, and also because the conversation took place in multiple rooms other than the room that was recording the video. Primeau Forensics handled the case in a very professional manner and produced a file where some of the dialogue was clear. I look forward to working with Ed Primeau again in the future. Jerry Hubbard Benchmark Forensics, LLC

I'm the HR Assistant of a home health care business and one day out of nowhere my laptop seemed to have deleted all of my files, documents and work. I spent a good 2 hours trying to figure out what had happened to my work and even went to Geek Squad at Best Buy to see if they could recover my files. After over an hour, the gentleman helping me could not find my files and I went into full panic mode! My best friend came back to my house and looked up different computer system repair places and found one that seemed pretty promising, but after speaking to a representative he mentioned that I would have to mail my computer to them which could take weeks to receive back and the cost ranged from $600-$2,000. They were also out of state. I asked about the address that was online which was only 20 minutes away from my house and asked if I could go in person and see if someone could help me or at least tell me where my files were. He said there was no harm in trying. My boyfriend and I rushed to the address since they would be closing within 20 minutes when we arrived and hoped for the best. We pull up and the address lead us to Primeau Forensics and were welcomed by Michael Primeau. I explained everything and he invited us inside to take a look at my laptop. We weren't there for more than 3 MINUTES and he found all of my work! I immediately started crying because I couldn't believe he had found absolutely everything, downloaded everything to a hard drive stick (which he gave us for free), and didn't even charge me anything. I swear I thought he was an angel LOL...All that he asked was if I could leave a review. So here I am! This man did in less than 3 minutes what Geek Squad attempted to do in over an hour. Thank you so much Michael!!!

Had a great experience. This team was quick and responsive to my needs. I also appreciated the no-nonsense approach to what I needed. I highly recommend their services.