Case Type Unspecified
Unknown
The interviewer was very patient with me and was informative about explaining the whole process to me
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CrashStory aggregates public review patterns for Progress Disability Lawyers PLLC Carrollton Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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66 public reviews and 47 written reviews.
Most recent written review from Jennifer Hunter: Dec 9, 2024 (607 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 21% of reviews
64% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Jennifer Hunter: Dec 9, 2024 (607 days ago)
Written Reviews
47
Average Rating
4.57
Reviews (30d)
0
Reviews (90d)
0
Older Archive
47
Assigned Tags (3)
Showing 47 of 47 written reviews.
1 star
5
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5 star
42
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
The interviewer was very patient with me and was informative about explaining the whole process to me
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Unknown
Highly recommended the Graves Law Group did an excellent job for me can't thank them enough.
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Mr Graves was fantastic he got my disability claim through the court process with great results.He is not like most lawyers he will answer the phone or call you back in a timely manner if you have a disability claim I would definitely recommend you hire him to represent you
Case Type Unspecified
Unknown
Only want you to listen to them. You are not respected at all. Will hang up on you when trying to speak your truth from SS on information given to you.
Owner response
We respect all of our clients and work very hard to get them disability benefits. We are happy to answer any questions from our clients. Unfortunately, some people have a habit of being very rude or abusive to staff, raising their voice, using an accusatory or preachy tone, or being belligerent. We can't tolerate such behavior. Instead of calling us in an irate mood, please calm down to speak to staff civilly or ask to speak to one of our attorneys. It happens often that clients speak to random employees of their local SSA office and get misinformation and blame aimed in their attorney's direction. The information received from SSA in these circumstances is almost always wrong or incomplete. Your attorney is almost never responsible for delaying the processing of your claim. Right now there is a backlog in the SSA's processing time due to a massive staffing shortage that occurred during Covid. This has caused SSA's processing of cases in Texas to be delayed significantly. We explain this delay to everyone we sign. It is very frustrating for the claimants and us as well, but it is not something we can control. So, please be polite to staff when you call. They are human beings too and we cannot pay them enough money to tolerate verbal abuse. <br><br>
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Unknown
Mr Graves was very patient with me and helpful in explaining everything that was to take place. Very professional gentleman.
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Attorney Curtis Graves made the impossible possible for me and I am forever grateful.
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Mr. Graves worked very well with my mom and helped her understand what all was happening. He guided her from start to finish and was patient and very resourceful. I feared it would be constant paper pushing and running around but it was a simple process with a successful outcome! Thank you sir
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This is an excellent law firm! They were quick to answer every question and showed genuine empathy throughout the process. I have no hesitation in giving them FIVE stars.
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I received a form in the mail from Social Security. Every letter received from the Social Security Office. I have to contact them and let them know what is going on. I ask the operator to speak to someone else. Mr. Graves finally responds and talking like he confused. Like he know nothing about the case. He tell me he don't handle the initial phase of the claim. He only handle the hearing part. I hired this man a year ago. I hired this law firm to represent me. I have been calling them for 3 weeks to speak with someone about my claim. I was unable to speak with the paralegal handling my case so I contacted the Social Security Office. I have been waiting to hear from Evelyn because she been out the office with a return date of August 19th so I send Evelyn an email stating I would like a face to face appointment. I did not get a response from the emails or a callback. I call the office this morning. Evelyn is not available is what I was told. Then she send an email 2 minutes of being unavailable stating that Mr. Graves no longer represent me. What lawyer release themselves from a claim that is nearing completion without prior knowledge. Not a professional one. Use this law firm at your own risk. A Civil Rights Attorney. You have a funny way of showing your clients you are in their corner. Sincerely, Tee Jeffery
Owner response
The letter you're referring to was not received by us since it was not mailed out by the local SSA until the last minute. You admitted that you had just received the letter the day you called. We had not received the letter by the time you called. That is why I didn't know what you were talking about. I tried to explain that to you but you don't listen and your tone was not appreciated. This was not the first time you've called us being rude.<br>You have no manners, you are rude, and you're disrespectful to staff. We don't tolerate rude and disrespectful people. Find another lawyer. Good luck.
Case Type Unspecified
Unknown
Posting a review for my mom! My mom was declined twice dealing with other attorneys. I decided to do some research and found Mr. Curtis Graves. I was really excited with the reviews i read! He walked my mom through every aspect of the process and also worked with her doctor closely. The small details really made a difference. Mr. Curtis, thank you for giving my mom her indepence back.
Owner response
Thank you so much for those kind words. I really appreciate it.<br>Curtis
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Friendly and insightful help with a real refreshing feel.
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Mr. Graves was an excellent attorney top notch in preparing you for your case. He was amazing during my hearing and his closing was Johnny Cochran like. He is as professional an attorney as any I have ever met. If you want to win your case call the Graves Law Firm.
Owner response
Mr. Jones: thank you so much for your kind words. We appreciate the review. Give us a call if there is anything we can help you with in the future.
Most recent written review from Jennifer Hunter: Dec 9, 2024 (607 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
53 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Dec 9, 2024 (607 days ago). Compare that recency with the other firms you are considering.
The interviewer was very patient with me and was informative about explaining the whole process to me
Highly recommended the Graves Law Group did an excellent job for me can't thank them enough.
Mr Graves was fantastic he got my disability claim through the court process with great results.He is not like most lawyers he will answer the phone or call you back in a timely manner if you have a disability claim I would definitely recommend you hire him to represent you