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Review Intelligence
Purely Legal Burns Sheppard Favors Orlando Fl review signals at a glance
CrashStory aggregates public review patterns for Purely Legal Burns Sheppard Favors Orlando Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
5.0
Total Reviews
47
PI Reviews
39
Text Reviews
47
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Review Snapshot
5.0
96 public reviews and 47 written reviews.
Recent Activity
Most recent written review from Candice Ketter, CPC, CPMA, Approved Instructor: Mar 12, 2026 (148 days ago)
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Response Behavior
Replies on 30% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
I had an excellent experience from start to finish. My attorney was very knowledgeable, professional, and truly cared about my case. She took the time to explain everything clearly, kept me informed throughout the entire process, and worked hard to achieve the best possible outcome.
The entire team was responsive, organized, and supportive, which made a stressful situation much easier to handle. I highly recommend this firm to anyone looking for trustworthy and skilled legal representation.
Erica was an absolute lifesaver. I truly don’t know how I would’ve made it through my divorce without her. From day one, she was supportive, honest, and incredibly knowledgeable. She made a stressful and emotional process so much easier to navigate, always keeping me informed and making sure I felt protected every step of the way. What stood out most was how much she genuinely cared! not just about the case, but about me as a person. She was always there when I needed reassurance or clarity, and she handled every challenge with such calm confidence.
She went above and beyond to make sure the outcome was fair and that I could finally move forward with peace of mind. I can’t thank her enough!! if you’re looking for an attorney who’s smart, strong, compassionate, and truly fights for you, Erica is the one you want by your side.
Heartfelt Appreciation for Your Outstanding Legal Support
Dear Burns, Shepppard, Favors and Esteemed Legal Team
I am writing to express my deepest gratitude and appreciation for the extraordinary work Reginald Penn provided throughout my litigation. Your dedication, expertise, and unwavering commitment were instrumental in navigating the complexities of my case.
Your strategic approach, thorough preparation, and attention to detail demonstrated not only your profound legal knowledge but also your genuine care and professionalism. Your consistent support and clear communication helped me remain confident and informed during this challenging time.
I am truly grateful for your tireless efforts and the remarkable results you achieved on my behalf. It has been a privilege working with such an exceptional team. Please extend my sincere thanks to everyone involved.
With heartfelt appreciation,
Bruce Canady
Erica was not my first but my third lawyer and the only one that made me feel like everything was going to work out and it did. Her positivity and knowledge in the field is truly unmatched. Thank you again Erica for all that you have accomplished for me!
After going through a challenging experience., I was completely overwhelmed and unsure of what to do.
I contacted the Law Firm of Burns Sheppard and Favors.
My case was assigned to Reginald Penn Esq.
‘Reggie’ provided exceptional guidance making the entire process straightforward and stress free . ‘Reggie’ was always available to answer my questions and kept me updated throughout the entire process. He is an outstanding communicator, exhibits great professionalism and is very attentive. These qualities gave me peace of mind during a stressful time.
Mr Reginald fought diligently for me and I am extremely pleased with the outcome.
I highly recommend Reginald Penn to anyone in need of a reliable compassionate attorney.
I cannot recommend Purely Legal Burns Sheppard Favors highly enough. After my family experienced a tragic accident, Reginald Penn and Orlando Sheppard became more than just our lawyers; they became immediate family members. Their compassion and dedication to getting results were truly remarkable.
From the very beginning, Reginald and Orlando demonstrated an exceptional commitment to justice and family. They outlined all the possibilities in our case, allowing us to make informed decisions, and then helped us execute those decisions flawlessly. Their energy, effort, and unwavering support provided us with the strength and confidence we needed during such a difficult time.
I was taught that the best lawyers are those who not only represent you but also empower you. Purely Legal Burns Sheppard Favors exemplifies this standard. I am deeply grateful for their exceptional service and for standing by our side every step of the way. If you are in need of compassionate, dedicated, and highly skilled legal representation, look no further than Purely Legal Burns Sheppard Favors.
We cannot express enough how grateful we are for Reggie's exceptional legal service at Burns Sheppard Favors. Over the last two years, Reggie worked closely with us as we faced an uncooperative insurance company. Despite their reluctance to engage, Reggie remained dedicated and persistent. His expertise and unwavering support were invaluable. Once the insurance company finally decided to cooperate, Reggie had our case settled within two months! His professionalism, knowledge, and commitment made a challenging situation much more manageable. We highly recommend Reggie and Purely Legal for anyone in need of top-notch legal assistance. Thank you, Reggie!
Owner response
Thank you Ashley for the kind words! We’re grateful for the opportunity to assist you and your family.
I deliberately selected Burns Sheppard Favors to represent my legal interests, fully aware of their reputation for integrity and professionalism. My initial point of contact was Reginald Penn, who demonstrated exceptional professionalism and support throughout the entirety of my case. Mr. Penn consistently exceeded expectations by promptly addressing all my inquiries and ensuring I was well-informed about the progress of my case. His unwavering commitment and genuine concern for his clients were evident throughout our interactions. I highly recommend Burns Sheppard Favors for their exceptional legal services, and I am grateful for the favorable settlement achieved in my case.
Justin J.
Owner response
Thank you very much Justin! We are happy you were satisfied with our services.
Orlando Sheppard is Orlando’s Shepherd … In the same way a great “shepherd” guides, directs and most importantly tends to its flock, Orlando Sheppard goes above and beyond to protect and comfort you during your most vulnerable moments of devastation and difficulty.
Throughout my case as I was recovering from an accident that left me injured and my car ruined, I can honestly say that Mr. Sheppard was with me all along the way. Not only did he show compassion and empathy to what I was going through, he was ruthless in his pursuit of my interest and recovery. He was not afraid of the insurance company or their consistent devaluing, or outright disregard of my case. He was consistent and steadfast, he never wavered. I am truly truly satisfied and pleased with how Mr. Sheppard handled my case and would without hesitation recommend him to anyone going through a similar situation... This isn’t a paid advertisement, but is my own testimony and experience. Thank you sir, I sincerely appreciate your efforts and counsel.
- Socrates Janvier
Owner response
Thank you very much for the 5-star review! We’re happy that you were satisfied with your experience.
Reggie Penn exceeded all expectations! He was an amazing advocate for me. I received exceptional service and results for my car accident case. Highly recommended
Owner response
Thank you for your kind words and the 5-star review.
I had an excellent experience from start to finish. My attorney was very knowledgeable, professional, and truly cared about my case. She took the time to explain everything clearly, kept me informed throughout the entire process, and worked hard to achieve the best possible outcome.
The entire team was responsive, organized, and supportive, which made a stressful situation much easier to handle. I highly recommend this firm to anyone looking for trustworthy and skilled legal representation.
Erica was an absolute lifesaver. I truly don’t know how I would’ve made it through my divorce without her. From day one, she was supportive, honest, and incredibly knowledgeable. She made a stressful and emotional process so much easier to navigate, always keeping me informed and making sure I felt protected every step of the way. What stood out most was how much she genuinely cared! not just about the case, but about me as a person. She was always there when I needed reassurance or clarity, and she handled every challenge with such calm confidence.
She went above and beyond to make sure the outcome was fair and that I could finally move forward with peace of mind. I can’t thank her enough!! if you’re looking for an attorney who’s smart, strong, compassionate, and truly fights for you, Erica is the one you want by your side.