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Review Intelligence
Quill Arrow LLP Santa Monica Ca review signals at a glance
CrashStory aggregates public review patterns for Quill Arrow LLP Santa Monica Ca so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.4
Total Reviews
486
PI Reviews
371
Text Reviews
427
Most common themes
lemon lawcustomer careguidance
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What to check before you hire Quill Arrow LLP Santa Monica Ca
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Review Snapshot
4.3
476 public reviews and 89 written reviews.
Recent Activity
Most recent written review from Araceli Pesqueda: Jun 4, 2026 (60 days ago)
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Response Behavior
Replies on 55% of reviews
91% of the visible replies look at least somewhat personalized instead of fully templated.
Quill Arrow LLP Santa Monica Ca client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
7d0 reviews
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All89 reviews
4.4
Most recent written review from Araceli Pesqueda: Jun 4, 2026 (60 days ago)
Written Reviews
89
Average Rating
4.38
Reviews (30d)
0
Reviews (90d)
17
Older Archive
89
Assigned Tags (3)
Showing 89 of 89 written reviews.
1 star
12
2 star
0
3 star
2
4 star
3
5 star
72
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
if your thinking about doing lemon law definitely. Do not use this law firm. Do your research but do not use these people
Their communication skills are junk. Just like there service. that's too late for me to pull out. But i'm telling you, I have not had a good experience
Quill & Arrow LLP is awesome thank you very much for the services you have done for me. It took a long time for the manufacturer to back down but Quil and Errol did a awesome job. Thank you again April Mack.
First of all, I'm grateful for all the support I received, and I highly recommend them because when other places don't listen to you and don't want to help, Quill and Arrow LLP do everything in their power to uphold the law. Thanks again, and keep supporting the community.
I am very dissatisfied with this law firm. We trusted them with our car accident injury case, and it has now been almost three years with no resolution. We stopped attending therapy over a year ago, yet we continue to receive excuse after excuse about when we will receive our compensation.
The lack of communication and professionalism has been extremely frustrating. Every time we ask for an update, we are told something different. Most recently, we were told they were just waiting for the check and that we would receive confirmation within three days. That was three weeks ago, and we have heard nothing.
We understand legal cases can take time, but honesty, transparency, and communication are essential. This experience has caused unnecessary stress and disappointment for our family. Based on our experience, I would not recommend this firm.
I filed a lemon law claim with quill and arrow for my car in November 2024 which I was told was a solid case. My lease is coming to an end pretty soon and there's been no conclusion to my case. I've known nothing about the progress of my case in the past 19months. I have never spoken to the lawyer handling my case or anyone from the actual legal team. They keep connecting me to "case managers" who they themselves say they're not a memeber of the legal team. I don't have any real answers about what is going on. I've asked to speak to the attorney several times and have made phone appointments but when the time for the call arrives they don't return the call or when they do it's another "case manager". Case managers change frequently too. These delay tactics to buy themselves more time without giving any updates on the case amount to malpractice and are wasting my time and money. I was forced to buy another car because of my situation which has created further financial burden. I intend to file a complaint with the California Bar Association.
Quill and Arrow were amazing to work with! They accepted my case when another firm wouldn’t and provided updates every step of the way and everyone was kind and professional. My case recently settled after a little over a year and I am so happy that they were able to help me with my lemon and get rid of it. Without them we’d have been stuck with a crappy unreliable car for who knows how long!
My case went very smoothly, I was notified promptly when there was a change in my case , I worked with many specialists and each one new exactly how the case was going , results were amazing , I wouldn’t hesitate in using the Law firm again 👍🏼
I had a very positive experience working with Quill & Arrow throughout my case. The process took longer than expected, but in the end everything was resolved successfully and I received my settlement/payment in full.
What stood out to me most was their communication, professionalism, and overall goodwill during the process. They were responsive, respectful, and helpful whenever I had questions or concerns. Looking back, I understand that much of the timeline was simply part of the legal process and not the fault of the firm itself.
I appreciate their work and would gladly recommend them to others needing legal assistance in this area.
if your thinking about doing lemon law definitely. Do not use this law firm. Do your research but do not use these people
Their communication skills are junk. Just like there service. that's too late for me to pull out. But i'm telling you, I have not had a good experience
Quill & Arrow LLP is awesome thank you very much for the services you have done for me. It took a long time for the manufacturer to back down but Quil and Errol did a awesome job. Thank you again April Mack.