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Review Intelligence
Ramos Law Personal Injury Accident Lawyers Phoenix Arizona Chandler Az review signals at a glance
CrashStory aggregates public review patterns for Ramos Law Personal Injury Accident Lawyers Phoenix Arizona Chandler Az so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
45
PI Reviews
45
Text Reviews
45
Most common themes
malpracticewrongful deathlack of communication
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Review Snapshot
4.9
57 public reviews and 45 written reviews.
Recent Activity
Most recent written review from David Bracamontes: Mar 6, 2026 (154 days ago)
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Response Behavior
Replies on 70% of reviews
95% of the visible replies look at least somewhat personalized instead of fully templated.
Ramos Law Personal Injury Accident Lawyers Phoenix Arizona Chandler Az client reviews
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All45 reviews
4.9
Most recent written review from David Bracamontes: Mar 6, 2026 (154 days ago)
Written Reviews
45
Average Rating
4.87
Reviews (30d)
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Reviews (90d)
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Older Archive
45
Assigned Tags (3)
Showing 45 of 45 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Ramos Law firm offered great service. Nate Wright and Laura Duran we an excellent team with wonderful customer service. All our concerns and aches were addressed. Thank you so much!
Owner response
David: Thank you so very much for leaving us a review – it is greatly appreciated! Our entire team cares about responding timely and taking great care of people so I am very thankful that you felt our team’s communication was excellent. It is our pleasure to take care of wonderful families like yours – thank you for choosing Ramos Law and please don’t hesitate to reach out to us if you ever need anything. Dr. Joe Ramos
Ramos Law is definitely a place I'd recommend! After my fiance was involved in a total loss accident he was 0% liable for, my fiance and I tried on our own to get the insurance company to take liability, especially given all the evidence. We had a police report on our side as well as a third party eye witness that gave a recorded statement that was entirely in our favor. I thought all of this evidence would show liability as a no brainer. The at-fault insurance company stated they "could not determine who ran the red light" and denied payment. After months of back and forth it was obvious their only intention was to not pay out the claim under any circumstances. At this point, we decided to pursue legal action. We called over 35+ law offices to which no one would take our case. (Most wanted to since we had significant evidence and an open shut case. However, as it was explained to me by them, law offices only get paid for their services through the injury portion of the claim. For those offices to take our case, my fiance would have had to be injured for decades on end, which was not the case thankfully with the injuries he sustained.) I called Ramos Law next and they took the time to speak with me even though they knew it would likely not be a large payout. After being shooed away by multiple offices, I was shocked to hear them say they wanted to fight for us. Finally! Someone that was honest, cared deeply, and wanted to help us restore the injustice we had been dealing with for months. Our case is finally settled now! Words will not ever express how thankful we are for their honesty, determination, and care about their clients! 10/10 recommend!
Excellent service, friendly staff, and helpful with the language. Thanks to my lawyer Patrick Hassett and Jaqueline, who were a great help.
Owner response
Thank you so much for your feedback and for trusting us! We're delighted to hear that you received excellent service and that our team was able to assist you with the language as well.<br><br>Patrick and Jacqueline will be very happy to know they were of great help to you. We greatly appreciate your trust and your recommendation.<br><br>We wish you all the best!
I'm glad Ramos Law took my case. My lawyer, Patrick Hassett, and Jacqueline were great, they answered all my questions, and I highly recommend them.
Owner response
Thank you so much for your kind words and recommendation! We are delighted to hear that Patrick and Jacqueline were able to answer all your questions and provide you with the support you needed throughout your case.<br><br>Clear communication and strong representation are very important to us, and we appreciate you entrusting Ramos Law with your case.<br><br>We sincerely appreciate your recommendation and wish you all the best in the future.
I highly recommend Ramos Law, Steve and Audra for anyone in need of an accident attorney. From the very beginning, they were professional, responsive, and genuinely invested in my case.Their knowledge, dedication, and attention to detail truly made a difference, and I am extremely grateful for the outcome once they had my case in their hands compared to my former attorneys. You rock.
I was very happy with Ramos Law. They are great at putting the client first. I had Kyle Sherman, he was excellent. The best lawyer group I could have gone with. Thank you for your compassion and professional service. Would definitely use them again and refer to other people. 5 Stars!!
Owner response
Thank you so much for your wonderful review! We’re thrilled to hear that you felt put first throughout your experience — that’s exactly what we strive for with every client.<br><br>Kyle truly cares about the people he represents, and we’re so glad he made such a positive impact on your case. We’ll be sure to share your kind words with him.<br><br>Thank you for choosing Ramos Law, and we wish you all the best moving forward!
We’ve worked with Ramos Law for three separate car accident cases, and unfortunately our experience has gone downhill with each one. Our first case with them was fantastic—smooth, communicative, and handled with real care. We recommended them to everyone because we genuinely believed they were that good.
But each case after that has been worse than the one before. If we had known how poorly our second case would be handled, we never would have signed on for a third. The turnover is constant, and it’s nearly impossible to get updates or even basic information. Their text number changed without any notice, which left us completely in the dark for weeks. They’re extremely quick to get you signed into a contract, but the actual processing and communication are painfully slow.
We’re now about 18 months into our most recent case, and we still have no idea what’s been happening since around September/October. At this point, the lack of transparency and follow‑through has been incredibly frustrating. We really wish the level of service had stayed consistent with that first experience.
Owner response
Thank you for taking the time to share this and for trusting us not just once, but three separate times. That makes this especially important.<br><br>We’re truly sorry to hear that your experience declined after your first case. Consistency is something clients should be able to rely on, and it’s understandably frustrating to feel like communication, staffing continuity, and transparency didn’t match what you originally experienced.<br><br>Eighteen months into a case without clear updates is not how anyone should feel. Changes in contact information without notice and difficulty getting basic information would understandably create confusion and frustration. While some cases do take time depending on treatment, insurance negotiations, or litigation posture, you should always know where things stand.<br><br>Your feedback about turnover and communication gaps is serious, and we take that to heart. The fact that you once recommended us widely and now feel this way matters deeply.<br><br>If you’re open to it, we would genuinely appreciate the opportunity to review your case internally and reconnect with you directly to provide clarity on status and next steps. Regardless, thank you for being candid and we’re sorry that your later experiences did not reflect the standard you initially received.
I am so thankful for this firm, specially for my attorney Laura and her team (Phoenix Branch) They made sure I was up to date on everything 24/7, they answered my questions, and guided me through the whole process. I couldn’t be more satisfied with them. I stopped worrying about this case since the minute they started working on it! Thank you so much.
Owner response
Thank you so much for taking the time to share your experience. We’re truly grateful for your kind words and trust in our firm. Laura and our Phoenix office are dedicated to keeping clients informed, supported, and confident every step of the way, and we’re so glad that gave you peace of mind throughout your case. Knowing you felt guided and worry-free means a great deal to us. <br><br>Thank you again for choosing Ramos Law, we wish you all the best moving forward.
Thank you Ramos Law for the excellent service in my case and for the attention you gave me. Highly recommended.
Owner response
Thank you so much for your feedback and for trusting Ramos Law. We are pleased to hear that you received excellent service and the attention you deserved throughout your case. We sincerely appreciate your recommendation and are available to assist you with anything you may need in the future.
Excellent work by the law firm at Ramos Law Personal Injury & Accident Lawyers. They are committed and attentive to their clients. Thank you, Audra Morales. I highly recommend them.
Owner response
Thank you so much for sharing your experience and for your kind words. We are pleased to know that the team at Ramos Law Personal Injury & Accident Lawyers provided you with dedicated and attentive service. Audra Morales and our entire team work diligently to support and care for our clients every step of the way. We sincerely appreciate your recommendation and remain at your service for anything you may need.
Ramos Law firm offered great service. Nate Wright and Laura Duran we an excellent team with wonderful customer service. All our concerns and aches were addressed. Thank you so much!