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Review Intelligence
Rathbun Cservenyak Kozol LLC Joliet Il review signals at a glance
CrashStory aggregates public review patterns for Rathbun Cservenyak Kozol LLC Joliet Il so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.6
Total Reviews
35
PI Reviews
32
Text Reviews
35
Most common themes
team supportguidancepositive outcome
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Review Snapshot
4.4
73 public reviews and 35 written reviews.
Recent Activity
Most recent written review from Tascha Williams: Feb 6, 2026 (176 days ago)
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Response Behavior
Replies on 37% of reviews
96% of the visible replies look at least somewhat personalized instead of fully templated.
Rathbun Cservenyak Kozol LLC Joliet Il client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
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All35 reviews
4.6
Most recent written review from Tascha Williams: Feb 6, 2026 (176 days ago)
Written Reviews
32
Average Rating
4.53
Reviews (30d)
0
Reviews (90d)
0
Older Archive
32
Assigned Tags (74)
Showing 32 of 35 written reviews.
1 star
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1
3 star
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0
5 star
28
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
A very special thank you to Attorney Willard Hemsworth III, for the outstanding job you did handling my case. I sincerely appreciate your attentiveness, professionalism and the time you took to answer my calls and clearly explain next steps and expectations.
I’m truly grateful-thank you again.
Tascha Williams
Owner response
Thank you so much for your incredibly kind words, Tascha. We are delighted to hear that Attorney Hemsworth’s attentiveness and clear communication made such a positive difference for you. It was our genuine pleasure to support you, and we are truly grateful that you trusted us with your case. Please know we are always here for you, Tascha, should you ever need our assistance again.
Thank you for the wonderful 5-star rating, Maxine Mable! We’re so glad you had a great experience, and we truly appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon.
While riding my bike I was hit by a car and sustained some injuries that required hospitalization. The driver’s insurance company was pressuring me to sign a settlement while I still in the hospital. I called RCK to represent me. The team was knowledgeable, courteous, proactive and unyielding. They helped with getting my medical and ambulance bills paid and compensation for my injuries. I strongly recommend them.
Owner response
Thank you so much for your 5-star review, Norm. We were truly moved by your story and are so glad we could step in to help during such a difficult time. It means a lot to hear that our team could be proactive and unyielding on your behalf, ensuring your focus remained on recovery. We’re honored by your strong recommendation and hope we’ll have the opportunity to assist you again should you ever need us.
Process Length (positive)Lowball Pressure (negative)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (20)
case:personal injurystage:post_settlementresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:LowballPressuredimension-sentiment:LowballPressure:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:surgeryinsurance:insurance companyinsurance:driver’s insurance companymedical:medical and ambulance bills
Completely mishandled my lawsuit, handed it off to multiple lawyers, lost paperwork and ultimately lost my case, which was 100% easily winnable. Stay FAR away.
Owner response
Thank you for taking the time to share your experience, Waldo. We truly appreciate your feedback and are deeply sorry to hear about the mishandling of your lawsuit, especially the issues with paperwork and the multiple handoffs. Your trust means everything to us, and we’re committed to learning from this. We hope to have the chance to restore your confidence in the future.
Process Length (negative)Process Transparency (negative)Needing a Lawyer (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
I was a client of Luis Magana and was an amazing attorney who fought for me and his Legal team was amazing and they never missed a beat! I’m so grateful and if you hire him you will be to. He was supportive and he doesn’t cut corners. He cares about his clients in a way that’s make you feel safe about whatever legal issues you may have. They can be trusted and I use those words with everyone. My case is over and I couldn’t have done with out RCK law firm. Thank you 🙏
Owner response
Thank you so much for your kind words, Nasaya. We're truly touched to hear how supported you felt by Luis and the entire team—it means a lot to know that their dedication made such a meaningful difference in your case. We're proud to have been part of your journey and would be honored to assist you again anytime in the future.
I could not be more pleased with the legal services by Luis Magana and his team. They’ve been communicative, thorough and most of all, for me, fantastic advocates for my working rights concerning my injury. I’d highly recommend Mr. Magana and his team for legal services if they are needed.
Owner response
Thank you for your kind words! Luis and our team are committed to protecting clients’ rights, and we’re glad we could be strong advocates for you.
Communication (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Michael Lichner went above and beyond far past my expectations. I already knew RCK has one of the best law firms in Will County, but if anyone ever asks if I know any personal injury lawyers, Michael Lichner will definitely be the guy I recommend hands down! It truly takes a special person to do what he demonstrated. I was facing many challenges that came with my car accident, but he fought relentlessly to ensure that the financial responsibility wasn’t burdened on me or any of the passengers in my vehicle. In the end, the outcome of such a negative situation was turned into a positive one. Thanks for helping people’s lives for the better, Mike!
Owner response
We truly appreciate your thoughtful review! Michael’s dedication to clients is exceptional, and we’re so pleased he was able to make a difference for you.
I would like to 1340 WJOL Scott Slocum Morning for running the Rathbun, Cservenyak and Kozel commercials I was in need of an attorney . Mr Stockman handled my case and was very attentive to my needs any questions I think it was going on You always answered everything for me or if not got back to me so I highly recommend this firm They take care of business
Owner response
Thank you for your thoughtful recommendation! We’re glad Mr. Stockman and our team were attentive and responsive to your needs.
Communication (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I was in a car accident while working, injured and my car was totaled. William and Luis helped me coordinate both a personal injury and workman's compensation case at the same time. I am very thankful for all of their hard work and the result! Much gratitude!
Owner response
Thank you for sharing your experience, Sandy! We're glad to hear that William and Luis were able to assist you through such a difficult time. Your gratitude means a lot to us, and we appreciate your trust in our services. Wishing you all the best in your recovery!
Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (13)
case:personal injury and workman's compensationstage:post_verdictresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentioneddepth:mediumdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
We were beyond pleased with Attorney Michael Lichner, his hard work and dedication to our case was more than we expected. The outcome was life changing for our family and cannot thank Michael and Rathbun, Cservenyak& Kozol enough! We highly recommend them.
Owner response
We’re so grateful for your kind words! Michael and our team are proud to have helped achieve a life-changing outcome for your family.
Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I was extremely pleased with RCK. Frank and his team worked very hard to get my case settled. And it was settled beyond my expectations. If you, or someone you know, is in need of a personal injury lawyer, Frank Cservenyak is the best!
Owner response
Thank you for sharing your experience! We’re thrilled Frank and our team could deliver results beyond expectations. Your recommendation means a lot.
Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
A very special thank you to Attorney Willard Hemsworth III, for the outstanding job you did handling my case. I sincerely appreciate your attentiveness, professionalism and the time you took to answer my calls and clearly explain next steps and expectations.
I’m truly grateful-thank you again.
Tascha Williams
While riding my bike I was hit by a car and sustained some injuries that required hospitalization. The driver’s insurance company was pressuring me to sign a settlement while I still in the hospital. I called RCK to represent me. The team was knowledgeable, courteous, proactive and unyielding. They helped with getting my medical and ambulance bills paid and compensation for my injuries. I strongly recommend them.