Reynolds Reynolds Carrollton Tx review signals at a glance

Reading the description on a 2015 Lexus RX 350 that it has great service history at the Lexus Dealership. Make sure you look into the details. This car has around 80000 miles. Dealer records go to 20000. So, yes, great service history at the Lexus Dealership.......for the 1st 20000 miles. No other records afterwards.

Bought a van from here in cash. He promised it was good mechanically or else he wouldn’t sell it. Lasted about one month before the transmission was dying. Ok, happens. Next month the engine blew. Absolute trash. Don’t come near this place

Carfax reported no accidents. But I later found the van had major damage reported. Make sure you do your homework. AC stopped blowing 2 hours down the road. The next day the transmission would not go into 6th gear.

Bought a vehicle I called him later the same day to tell him that there was an issue because it was vibrating going down the highway period he said to bring it back he would take it to a transmission shop to have it looked at. He did not, then he told me he would take it to the Cadillac. Dealership, to have them, look at it. He didn't take it there either. Having a gps in your car is a good idea. He signed me up for a 6 month warranty which I do appreciate, because I needed it. The high pressure fuel pump was bad. $650 out of my pocket, then a valve spring broke, $300 more out of pocket, and most recently. A new transmission, with the warranty it was still over $2,000 out of pocket. All within 5,000 miles. Be careful people. The vehicle only had 117,000 miles

Just purchased a Dodge Caravan never saw it before it was delivered to me by my wife, because I am disabled. However, Rocky helped us in a very excellent way. The car was exactly as described and it’s running fine. Thank you, Rocky.

Seriously the most laid back used car experience I have ever had. Not to mention the vehicle was in amazing condition. Highly recommend this auto group.

I recently purchased a vehicle from Reynolds Auto Group with Rocky as my point of contact. Despite being out of state, the buying experience was incredibly smooth and pleasant. Rocky's communication was prompt, making the entire process hassle-free. I'm impressed with the service and will definitely turn to Reynolds Auto Group first for all my future vehicle needs. Highly recommend!

Slow terrible service, even though the sales counter is 30' from the fulfillment center there is little to no communication between the two and you're left helpless waiting for material, wandering the facility looking for your supplies.

Excellent attention from the owner, reliable and quality work trucks.

It was such a pleasure to work with the owner Rocky Reynolds! He made the entire process stress-free and super quick. I loved how straight forward he was with my available options. We were in the market for a used truck to add to our fleet. Rocky quickly responded with his recommendations. We are thrilled about our used truck choice. Thank you Reynolds Auto Group! We look forward to coming back soon for our next work truck purchase.😊

Awesome selection of work trucks! They were very easy to work with and offer a great value for their trucks

Worst customer service, I just needed one item no rude comments