Very happy with their service
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Roberts, Basnuevo & Macias, P.A.
Coral Gables Personal Injury Lawyer — 20 Client Reviews Analyzed
4.6(20 reviews)Roberts, Basnuevo & Macias, P.A. is a Personal Injury law firm in Coral Gables, FL, located at 113 Almeria Ave and reachable at +1305-442-1700. Clients have rated the firm 4.6 out of 5 across 20 public Google reviews, 16 of which include written feedback. The most recent written review is from EVELYN BUENO on Jun 23, 2025 (354 days ago).
Owner engagement: Roberts, Basnuevo & Macias, P.A. replies on 5% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Carlos Macias is the attorney most frequently named by clients in reviews of Roberts, Basnuevo & Macias, P.A..
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
20 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Roberts, Basnuevo & Macias, P.A. is a personal injury law firm serving clients in Coral Gables, Florida, located at 113 Almeria Ave 33134.
Review evidence: Clients have left 20 public Google reviews averaging 4.6 out of 5, 16 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Coral Gables, Florida firms before you decide.
Quick signals: attorneys named most often in reviews are Carlos Macias; the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact Roberts, Basnuevo & Macias, P.A. at (305) 442-1700 or visit robertspa.com for a free case review.
20 public reviews and 16 written reviews.
Most recent written review from EVELYN BUENO: Jun 23, 2025 (354 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 5% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from EVELYN BUENO: Jun 23, 2025 (354 days ago)
Mentioned in 5 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 4.2-star rating when clients talk about this theme.
5 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
15 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Jun 23, 2025 (354 days ago). Compare that recency with the other firms you are considering.
Very happy with their service
I am so glad I found this firm and it was a pleasure working with Carlos Macias. He solved my legal matter with utmost efficiency and helped reach the most ideal resolution for me. He made sure to address all my concerns and was highly responsive throughout the entire process. I would wholeheartedly recommend Carlos and this firm because they are genuinely committed to achieving the best outcome for those who reach out to them and seek their assistance.
My Mom suffered an injury and loss of function in her hand , due to a slip and fall. Mr. Carlos Macias and his assistant (Josette) handled her case for approximately a year and a half. This law firm handled everything with such due diligence and kindness that we felt like family. They are amazing at what they do on a daily basis to help injured people like my Mom. Thank you so much for your professionalism and kindness. You not only won our case, but you won our friendship!
113 Almeria Ave, Coral Gables, FL 33134
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from EVELYN BUENO: May 8, 2026 (35 days ago)
Written Reviews
10
Average Rating
5.00
Reviews (30d)
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Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
EVELYN BUENO
Personal Injury
Unknown
Very happy with their service
Naz S
Personal Injury
Unknown
I am so glad I found this firm and it was a pleasure working with Carlos Macias. He solved my legal matter with utmost efficiency and helped reach the most ideal resolution for me. He made sure to address all my concerns and was highly responsive throughout the entire process. I would wholeheartedly recommend Carlos and this firm because they are genuinely committed to achieving the best outcome for those who reach out to them and seek their assistance.
Marla Russell
Personal Injury
Unknown
My Mom suffered an injury and loss of function in her hand , due to a slip and fall. Mr. Carlos Macias and his assistant (Josette) handled her case for approximately a year and a half. This law firm handled everything with such due diligence and kindness that we felt like family. They are amazing at what they do on a daily basis to help injured people like my Mom. Thank you so much for your professionalism and kindness. You not only won our case, but you won our friendship!
Tara
Personal Injury
Unknown
Carlos and the team at Roberts, Basnuevo & Macias, P.A. have been an absolute pleasure to work with. From the moment we reached out, they took our case seriously and immediately got to work. After being turned down by a well-known law firm in Jacksonville, FL, we were unsure of what to do next. However, Roberts, Basnuevo & Macias, P.A. assured us they would fight for us—and they delivered beyond our expectations. They left no stone unturned and secured a settlement that we never imagined possible. Throughout the process, they remained professional, informative, and courteous, always keeping us updated on our case. Their dedication and hard work truly made a difference for our family. If you need an attorney who will genuinely fight for you, look no further—Roberts, Basnuevo & Macias, P.A. is the firm to call!*
Regina LaSane
Personal Injury
Unknown
My experience was great with Carlos! Communication was always a plus and he made sure to get things done without me stressing about it. I would recommend them every time!
Carlos Ray
Personal Injury
Unknown
I worked with Carlos Macias recently. He was a pleasure to work with, action was swift and he won our case.
sofia Powell-Cosio
Personal Injury
Unknown
Really enjoyed working with Carlos Macias in connection with my client’s litigation. Great legal work - excellent results.
Cristina Vazquez
Personal Injury
Unknown
I'm with them. Basnuevo is very humane and accommodating. I KNOW HE CAN DO IT!!!! I BELIEVE IN HIM!!!! WE WILL REACH A GOOD ENDING. I'll tell you.
Julian Rudolph
Personal Injury
Unknown
Excellent attorneys and fierce advocates for their clients.
Eric Mausner
Personal Injury
Unknown
I’ve know Carlos Macias for many years and he is an outstanding attorney. He is very knowledgeable, experienced, and knows personal injury law inside and out! I recommend without hesitation for all matters related to personal injury law.
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