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Review Intelligence
Roberts Jones Law Auburn Wa review signals at a glance
CrashStory aggregates public review patterns for Roberts Jones Law Auburn Wa so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
5.0
Total Reviews
40
PI Reviews
40
Text Reviews
40
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What to check before you hire Roberts Jones Law Auburn Wa
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Review Snapshot
5.0
71 public reviews and 40 written reviews.
Recent Activity
Most recent written review from Mallory Higgins: Dec 3, 2025 (240 days ago)
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Response Behavior
Replies on 56% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Roberts Jones Law Auburn Wa client reviews
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All40 reviews
5.0
Most recent written review from Mallory Higgins: Dec 3, 2025 (240 days ago)
Written Reviews
40
Average Rating
5.00
Reviews (30d)
0
Reviews (90d)
0
Older Archive
40
Assigned Tags (55)
Showing 40 of 40 written reviews.
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5 star
40
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Our family had an outstanding experience working with Roberts Jones Law, in particular Dylan Jones. From the very beginning, he demonstrated professionalism, deep expertise, and genuine care for our case. Communication was clear and timely, and he took the time to explain every step of the process, ensuring we felt informed and confident throughout. His attention to detail and commitment to achieving the best possible outcome truly set their firm apart. We highly recommend Roberts Jones to anyone seeking reliable, knowledgeable, and client-focused personal injury representation.
Owner response
Thank you, Mallory. Your feedback means a great deal to us. Knowing your family felt informed, heard, and guided throughout the case is exactly what we strive for. We appreciate you putting your trust in our firm and in Dylan.
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
If you want a genuine person looking out for your best interest I highly recommend Dylan jones he’s went above & beyond for me before during & after dealing with these other Insurance policies ,bills,injury’s etc he’s fast efficient and on top of everything you’re in great hands whether it’s legal action or legal advice.
Owner response
Fabian, we’re really grateful for your feedback. Knowing you felt well taken care of by Dylan means a lot to our whole team. Thank you for the recommendation.
Process Length (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Robert Jones Law Firm is the real deal.
Smart, straight-up, and always in your corner. No BS, just results.
They care, they fight, and they know their craft cold.
Stand-up people. Savage where it counts.
If you need help — this is who you call.
Owner response
Thank you for the powerful review! We’re proud to be in your corner and truly appreciate your trust. Our team works hard to deliver real results with honesty and grit. If you ever need us again, we’ve got your back.
case:personal injurystage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:robert jones law firm
Awesome Lawyer!!! Communication was great very knowledgeable with my case and honest about what to expect with the outcome. Highly recommend the firm
Owner response
Thank you for the fantastic review! We’re glad to hear you had a positive experience and that communication, honesty, and expertise stood out throughout your case. Your recommendation means a lot to us!
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I can't say enough how much my family appreciates the patience and persistence of the professional Team at Roberts Jones Law Firm. Dylan has been attentive and truly great with comunication throughout my entire recovery which has gone on for a very long time. His Team has worked hard to get me a great settlement and has truly looked out for my interest the way you hope your lawyer will when you are injured. I would.
Definitely refer them to anyone who has been injured. You need somome willing to fight for you!
Owner response
Thank you so much for your kind words and heartfelt recommendation. We’re truly grateful for the opportunity to support you through such a long and difficult recovery. Dylan and the team are committed to standing by our clients every step of the way, and we're glad that dedication made a difference for you. Wishing you continued healing, and thank you again for trusting us!
Communication (positive)Process Length (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (18)
case:personal_injury_generalstage:post_settlementresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome-type:settlementdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivecompetitor:roberts jones law firm
Dylan was absolutely fantastic. Of course I was stressed out about what to do after the car accident. Dylan put me at ease and handled everything. Will absolutely be recommending his services in the future.
Owner response
Thank you so much for your review! We appreciate your recommendation - Dylan
Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Dylan did a great job explaining everything. He kept me in the loop throughout the entire process and alleviated any stress dealing with the insurance company.
Owner response
Anya, we are so happy to hear not only that we helped with your case, but that we alleviated stress when it came to handling your insurance company! Thank you so much for sharing your review!
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (16)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapyinsurance:insurance company
Our family had an outstanding experience working with Roberts Jones Law, in particular Dylan Jones. From the very beginning, he demonstrated professionalism, deep expertise, and genuine care for our case. Communication was clear and timely, and he took the time to explain every step of the process, ensuring we felt informed and confident throughout. His attention to detail and commitment to achieving the best possible outcome truly set their firm apart. We highly recommend Roberts Jones to anyone seeking reliable, knowledgeable, and client-focused personal injury representation.
If you want a genuine person looking out for your best interest I highly recommend Dylan jones he’s went above & beyond for me before during & after dealing with these other Insurance policies ,bills,injury’s etc he’s fast efficient and on top of everything you’re in great hands whether it’s legal action or legal advice.
Robert Jones Law Firm is the real deal.
Smart, straight-up, and always in your corner. No BS, just results.
They care, they fight, and they know their craft cold.
Stand-up people. Savage where it counts.
If you need help — this is who you call.