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Review Intelligence
Roberts Roberts Law Firm Tyler Tx 9r1t3b98 review signals at a glance
CrashStory aggregates public review patterns for Roberts Roberts Law Firm Tyler Tx 9r1t3b98 so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
5.0
Total Reviews
40
PI Reviews
38
Text Reviews
40
Most common themes
recommendation
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What to check before you hire Roberts Roberts Law Firm Tyler Tx 9r1t3b98
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Review Snapshot
4.9
116 public reviews and 40 written reviews.
Recent Activity
Most recent written review from James Butler: Jan 5, 2026 (213 days ago)
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Response Behavior
Replies on 9% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Roberts Roberts Law Firm Tyler Tx 9r1t3b98 client reviews
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All40 reviews
5.0
Most recent written review from James Butler: Jan 5, 2026 (213 days ago)
Written Reviews
40
Average Rating
4.95
Reviews (30d)
0
Reviews (90d)
0
Older Archive
40
Assigned Tags (3)
Showing 40 of 40 written reviews.
1 star
0
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5 star
39
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
My call to Roberts&Roberts was the best phone assistance I have made in my 85 years. Blaine was my phone contact and made my day MUCH BETTER ! Trust me based on decades of phone contacts for various reasons this contact/phone call set the bar (no pun intended) I will tell all my Church family and friends about this experience with pleasure. Insist they do not call any other law firm if the have a legal problem and not sure who to contact. "WHO YA' GONN'A CALL..Roberts&Roberts.
I was referred to Roberts and Roberts after an auto accident in the summer of 2024. I honestly could not have asked for a better experience. Going through a lawsuit is never fun, but when you have a great team working with you it makes a huge difference. Kevin and Jessica are an amazing team. I genuinely felt like they had my best interest at heart. I was never left in the dark about anything, they kept me informed throughout the entire process. Kevin was very knowledgeable, patient, thorough, and kind. He always took the time to talk to me when I had questions and never made me feel rushed or like a bother. He always explained things until I fully understood what was going on at any given time. Jessica was so sweet and responsive. It didn't matter what time of day it was or how busy she was, if I needed to reach out she always responded right away, and if she didn't already know the answer to what I needed she immediately found out. She was a real joy to work with. They were truly incredible. The sweet lady that works the front desk (I can't remember her name) was also always nice and accommodating. It speaks volumes when you truly feel like you can trust the people in your corner and you know they are doing everything they can to help you. I hope I never need an attorney again, but if I do, it will be Roberts & Roberts.
Thank you guys for everything.
Jennifer
Owner response
Jennifer, thank you so much for your kind review. It was an absolute pleasure working with you! We will make sure your note is passed along to Kevin, Jessica, and our receptionist!
My experience with Roberts has been great, Matt Milam has been very good to me. Very understanding, and thorough, I would recommend Roberts and Roberts to anyone. Thank you, Matt.
I was involved in a vehicle accident hit by a drunk driver in February 2025
My vehicle was totaled I immediately asked friends for referrals and Roberts and Roberts were top of the list
I called and within a day they sent Joe out to my job and took my statements and began the investigation into the details
They recovered the actual video from a local business and proceeded from there
They stayed in touch with me on every detail and were able to negotiate with doctors and hospitals on fees and got me a nice settlement
Heath was the absolute best always returning my calls and keeping me up to date as well as Jasmine
All in all for what it was the experience was the best
I pray I never need an attorney again but if I did it would be this law office
Thank you so so much
Owner response
Barbara, thank you so much for your review! We are thrilled that our team was able to help you navigate through a challenging time. It was a pleasure to work with you!
Okay first and foremost I've never used this law firm however I have participated in their focus groups.... However recently like yesterday I called because I had a question about an injury that I had and I Miss Ann was super super super helpful and answering my question and literally led me in the right direction of where I needed to go and to be quite honest she didn't have to take the time to do that I mean like seriously she needs to be commended and furthermore I will always refer this law firm to anybody because I personally believe that they are the BEST.
Mr. Blane carriles was very helpful he couldn't take my case but was very professional and gave a good advice on what I need it to do . He is AWESOME....
Owner response
Thank you for your kind words, Ramon! I shared this with Blane, and he very much appreciated your review and comments!
When I first Met with them they stated a timeline of how long the process would take.
They stood behind that timeline and got my case settled in a timely manner. Very flexible and willing to work around obstacles.
Would definitely recommend if you need a car wreck injury lawyer
Owner response
Thank you so much, Eliseo, for your review! It was a pleasure working with you!
Professional, and extremely helpful. Took all the anxiety and worry over my accident off my shoulders ...A plus service....Thank you so much to everyone involved who helped me get my case settled
Owner response
Thank you for your review! We sincerely enjoyed getting to assist you with your case!
In my whole life I’ve probally ever left two google reviews, but I have to let yall know how awesome ROBERTS & ROBERTS IS! Now let me start by saying I didn’t know that what I called about is not the type of work they do, with that being said they could have just hung up and went about there day but that amazing investigator they got BLANE actually took the time out to listen to me & understood what I was saying and gave me reliable references & I am so thankful for that . They’re definitely an example of this world still has humanity left. I’m just so thankful to know it’s still genuine people in this world ❤️
Roberts&Roberts were so diligent in getting us taken care of. We went round and round with the other insurance company and Heath wouldn’t stop until getting us taken care of! I would highly recommend them and would use them again in the future! Hope not to have too but will if need be! Thank ya’ll
My call to Roberts&Roberts was the best phone assistance I have made in my 85 years. Blaine was my phone contact and made my day MUCH BETTER ! Trust me based on decades of phone contacts for various reasons this contact/phone call set the bar (no pun intended) I will tell all my Church family and friends about this experience with pleasure. Insist they do not call any other law firm if the have a legal problem and not sure who to contact. "WHO YA' GONN'A CALL..Roberts&Roberts.
I was referred to Roberts and Roberts after an auto accident in the summer of 2024. I honestly could not have asked for a better experience. Going through a lawsuit is never fun, but when you have a great team working with you it makes a huge difference. Kevin and Jessica are an amazing team. I genuinely felt like they had my best interest at heart. I was never left in the dark about anything, they kept me informed throughout the entire process. Kevin was very knowledgeable, patient, thorough, and kind. He always took the time to talk to me when I had questions and never made me feel rushed or like a bother. He always explained things until I fully understood what was going on at any given time. Jessica was so sweet and responsive. It didn't matter what time of day it was or how busy she was, if I needed to reach out she always responded right away, and if she didn't already know the answer to what I needed she immediately found out. She was a real joy to work with. They were truly incredible. The sweet lady that works the front desk (I can't remember her name) was also always nice and accommodating. It speaks volumes when you truly feel like you can trust the people in your corner and you know they are doing everything they can to help you. I hope I never need an attorney again, but if I do, it will be Roberts & Roberts.
Thank you guys for everything.
Jennifer
My experience with Roberts has been great, Matt Milam has been very good to me. Very understanding, and thorough, I would recommend Roberts and Roberts to anyone. Thank you, Matt.