Their whole team is very knowledgeable and explains things nicely
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Rochester Elder Law
Rochester Personal Injury Lawyer — 19 Client Reviews Analyzed
4.3(19 reviews)Rochester Elder Law is a Personal Injury law firm in Rochester, NY, located at 3445 Winton Pl Suite 222 and reachable at +1585-256-0090. Clients have rated the firm 4.3 out of 5 across 19 public Google reviews, 10 of which include written feedback. The most recent written review is from Christine Tandy on May 8, 2026 (128 days ago).
Owner engagement: Rochester Elder Law replies on 32% of visible Google reviews, and roughly 67% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Miles Zatkowsky is the attorney most frequently named by clients in reviews of Rochester Elder Law.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
19 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Rochester Elder Law is a personal injury law firm serving clients in Rochester, New York, located at 3445 Winton Pl Suite 222 14623.
Review evidence: Clients have left 19 public Google reviews averaging 4.3 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Rochester, New York firms before you decide.
Quick signals: attorneys named most often in reviews are Miles Zatkowsky; the Google Business profile for this firm is verified; 6 photos are public on Google; contact the firm to ask about consultation fees.
Contact Rochester Elder Law at (585) 256-0090 or visit rochesterelderlaw.com for a free case review.
19 public reviews and 15 written reviews.
Most recent written review from Christine Tandy: Feb 27, 2026 (198 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 40% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Christine Tandy: Feb 27, 2026 (198 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 27, 2026 (198 days ago). Compare that recency with the other firms you are considering.
Their whole team is very knowledgeable and explains things nicely
I cannot speak highly enough of the assistance I received from Miles Zatkowsky. He responded timely after I reached out -through Claire, his Assistant, who was professional and responsive. Miles was very thorough and knowledgeable during the consultation, demonstrating extensive legal knowledge about my situation- quickly grasping the issues & providing legal and practical guidance. I felt tremendous relief at the conclusion of the consultation and had a clear sense of direction. I would highly recommend him.
I met Miles Zatkowsky, Esq. through a presentation at Lifespan and contacted him to do a Will, Power of Attorney and Healthy Proxy. He took the time to explain all the legal terms and collected detail from me for the documents. They are now finalized. Even though I don't have a lot of money, there may be some left when I die; plus their will be the contents of my apartment. The Will now spells out how all of that is to be dispersed in a simple way. It took me forever to create these documents, at 82 ya it was about time. A big thank you to The Rochester Elder Law group.
3445 Winton Pl Suite 222, Rochester, NY 14623
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Most recent written review from Christine Tandy: Feb 27, 2026 (198 days ago)
Written Reviews
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Their whole team is very knowledgeable and explains things nicely
Owner response
Thank you, Christine! We're so glad you had a great experience with our team. 😊
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I cannot speak highly enough of the assistance I received from Miles Zatkowsky. He responded timely after I reached out -through Claire, his Assistant, who was professional and responsive. Miles was very thorough and knowledgeable during the consultation, demonstrating extensive legal knowledge about my situation- quickly grasping the issues & providing legal and practical guidance. I felt tremendous relief at the conclusion of the consultation and had a clear sense of direction. I would highly recommend him.
Owner response
Thank you so much, Betsy! Miles will be so glad to hear this - providing clarity and relief during consultations is exactly what we aim for. Claire does fantastic work, and we're grateful for your kind words about her as well. Please reach out anytime if you need anything!
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I met Miles Zatkowsky, Esq. through a presentation at Lifespan and contacted him to do a Will, Power of Attorney and Healthy Proxy. He took the time to explain all the legal terms and collected detail from me for the documents. They are now finalized. Even though I don't have a lot of money, there may be some left when I die; plus their will be the contents of my apartment. The Will now spells out how all of that is to be dispersed in a simple way. It took me forever to create these documents, at 82 ya it was about time. A big thank you to The Rochester Elder Law group.
Owner response
Thank you so much for the lovely review! We're honored you trusted us with something so important. It was a pleasure working together, and we're glad we could help get this done. Wishing you peace of mind knowing everything is in place!
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Return emails are left unanswered ~ NOT pleased with parents Estate in Trust for over Seven Months :( until we can Finalize our Family Estate I/We do not have any Positive Feedback at this moment Yolanda and Meagan informed Powell Family that Estate would Close with Trust in Feb 2026. Yolanda R. & Meagan C. constantly speaking about my parent Medical Debt. With technology this information could have been scanned and sent months ago. Powell family feels that this Trust Law Firm staff is dragging their feet; Left hand do not know what Right hand is doing. My dad passed(RIH) in April 2025; April 2026 is Fast Approaching still NO Closing Date 😞
Owner response
We understand that probate timelines can be frustrating for families. Estate administration is governed by statutory requirements, including creditor claim deadlines and court procedures that must be completed before an estate can close. Clear communication about this process is important to us, and we'd welcome the opportunity to provide additional clarity about the timeline.
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Felt much better after our conversation. Thanks.
Owner response
So glad we could help put your mind at ease. It was a pleasure meeting with you.
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This firm charges $400 for consultation fee
Owner response
Thank you for taking the time to share your feedback. We want to acknowledge your comment about our consultation fee.<br><br>Our firm specializes in complex Elder Law matters including Estate Planning, Trusts, Protection of Assets, Medicaid, Estate Probate, and Guardianships. Rather than general advice, the attorneys charge $400 for an in-depth consultation reviewing and using the information you provided, to offer you the legal options and solutions to your specific situation. In most instances, that $400 becomes a credit toward related work. <br><br>We encourage anyone with questions to contact us directly at (585) 256-0090 for a private discussion.
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March 16th Into the Now is playing there ☺️
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Hocus Pocus ! I called 4 days in a row. Never got a pickup...Voicemail only. Did they ever hear of the word SECRETARY. Is she doing her nails. Left my number and never got a callback. This is not a WEGMANS OPERATION but a DOLLAR TREE OPERATION. I get better service at Motel 6. All this comes from someone with 9 1/2 years of college.
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Miles is commited in his service to Seniors/Elders and displays a duty to correct misinformation that clients have. Also knows the ins and outs about long term care, and medicare/medicaid. Knowledgeable about elder law and planning.
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Very understanding of our needs.
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Nice, experienced, knowledgeable
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Excellent service.
1 other office for this firm
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