Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Their whole team is very knowledgeable and explains things nicely
Owner response
Thank you, Christine! We're so glad you had a great experience with our team. 😊
Process Transparency (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Personal Injury
Pre-Intake
I cannot speak highly enough of the assistance I received from Miles Zatkowsky. He responded timely after I reached out -through Claire, his Assistant, who was professional and responsive. Miles was very thorough and knowledgeable during the consultation, demonstrating extensive legal knowledge about my situation- quickly grasping the issues & providing legal and practical guidance. I felt tremendous relief at the conclusion of the consultation and had a clear sense of direction. I would highly recommend him.
Owner response
Thank you so much, Betsy! Miles will be so glad to hear this - providing clarity and relief during consultations is exactly what we aim for. Claire does fantastic work, and we're grateful for your kind words about her as well. Please reach out anytime if you need anything!
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:pre_intakeresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yespre-client:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Felt much better after our conversation. Thanks.
Owner response
So glad we could help put your mind at ease. It was a pleasure meeting with you.
Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Personal Injury
Consultation Only
This firm charges $400 for consultation fee
Owner response
Thank you for taking the time to share your feedback. We want to acknowledge your comment about our consultation fee.<br><br>Our firm specializes in complex Elder Law matters including Estate Planning, Trusts, Protection of Assets, Medicaid, Estate Probate, and Guardianships. Rather than general advice, the attorneys charge $400 for an in-depth consultation reviewing and using the information you provided, to offer you the legal options and solutions to your specific situation. In most instances, that $400 becomes a credit toward related work. <br><br>We encourage anyone with questions to contact us directly at (585) 256-0090 for a private discussion.
Fee Transparency (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:consultation_onlyresponse:personalizedsentiment:negativestory:genericclient:likely_clientpi:yespre-client:yesdepth:shortdimension:FeeTransparencydimension-sentiment:FeeTransparency:negative
March 16th Into the Now is playing there ☺️
No Response
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case:personal_injury_generalstage:unknownresponse:nonepi:yes
Hocus Pocus ! I called 4 days in a row. Never got a pickup...Voicemail only. Did they ever hear of the word SECRETARY. Is she doing her nails. Left my number and never got a callback. This is not a WEGMANS OPERATION but a DOLLAR TREE OPERATION. I get better service at Motel 6. All this comes from someone with 9 1/2 years of college.
Communication (negative)No ResponseSentiment: negativeGeneric ReviewLikely Non-Client / Consultation
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:genericclient:likely_non_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:negativeinjury:surgery
Very understanding of our needs.
Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Nice, experienced, knowledgeable
Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Excellent service.
No ResponseGeneric ReviewClient Relationship Unclear
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case:personal_injury_generalstage:unknownresponse:nonestory:genericclient:unclearpi:yesdepth:one_liner
I worked with Yolanda Rios, Esq. She was excellent in every way. Likewise, the entire firm was professional, friendly, and most approachable. Trustworthy, honest, gives it to you straight--no gloss. Highly recommended!
Process Transparency (positive)Case # Treatment (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yespeer:yesdepth:mediumdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Very professional, and experts with senior related legal matters
Process Transparency (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive