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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for Rochester Elder Law Rochester Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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19 public reviews and 15 written reviews.
Most recent written review from Christine Tandy: Feb 27, 2026 (201 days ago)
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Replies on 32% of reviews
67% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Christine Tandy: Feb 27, 2026 (201 days ago)
Written Reviews
15
Average Rating
4.07
Reviews (30d)
0
Reviews (90d)
0
Older Archive
15
Assigned Tags (3)
Showing 15 of 15 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Their whole team is very knowledgeable and explains things nicely
Owner response
Thank you, Christine! We're so glad you had a great experience with our team. 😊
Case Type Unspecified
Unknown
I cannot speak highly enough of the assistance I received from Miles Zatkowsky. He responded timely after I reached out -through Claire, his Assistant, who was professional and responsive. Miles was very thorough and knowledgeable during the consultation, demonstrating extensive legal knowledge about my situation- quickly grasping the issues & providing legal and practical guidance. I felt tremendous relief at the conclusion of the consultation and had a clear sense of direction. I would highly recommend him.
Owner response
Thank you so much, Betsy! Miles will be so glad to hear this - providing clarity and relief during consultations is exactly what we aim for. Claire does fantastic work, and we're grateful for your kind words about her as well. Please reach out anytime if you need anything!
Case Type Unspecified
Unknown
I met Miles Zatkowsky, Esq. through a presentation at Lifespan and contacted him to do a Will, Power of Attorney and Healthy Proxy. He took the time to explain all the legal terms and collected detail from me for the documents. They are now finalized. Even though I don't have a lot of money, there may be some left when I die; plus their will be the contents of my apartment. The Will now spells out how all of that is to be dispersed in a simple way. It took me forever to create these documents, at 82 ya it was about time. A big thank you to The Rochester Elder Law group.
Owner response
Thank you so much for the lovely review! We're honored you trusted us with something so important. It was a pleasure working together, and we're glad we could help get this done. Wishing you peace of mind knowing everything is in place!
Case Type Unspecified
Unknown
Return emails are left unanswered ~ NOT pleased with parents Estate in Trust for over Seven Months :( until we can Finalize our Family Estate I/We do not have any Positive Feedback at this moment Yolanda and Meagan informed Powell Family that Estate would Close with Trust in Feb 2026. Yolanda R. & Meagan C. constantly speaking about my parent Medical Debt. With technology this information could have been scanned and sent months ago. Powell family feels that this Trust Law Firm staff is dragging their feet; Left hand do not know what Right hand is doing. My dad passed(RIH) in April 2025; April 2026 is Fast Approaching still NO Closing Date 😞
Owner response
We understand that probate timelines can be frustrating for families. Estate administration is governed by statutory requirements, including creditor claim deadlines and court procedures that must be completed before an estate can close. Clear communication about this process is important to us, and we'd welcome the opportunity to provide additional clarity about the timeline.
Case Type Unspecified
Unknown
Felt much better after our conversation. Thanks.
Owner response
So glad we could help put your mind at ease. It was a pleasure meeting with you.
Case Type Unspecified
Unknown
This firm charges $400 for consultation fee
Owner response
Thank you for taking the time to share your feedback. We want to acknowledge your comment about our consultation fee.<br><br>Our firm specializes in complex Elder Law matters including Estate Planning, Trusts, Protection of Assets, Medicaid, Estate Probate, and Guardianships. Rather than general advice, the attorneys charge $400 for an in-depth consultation reviewing and using the information you provided, to offer you the legal options and solutions to your specific situation. In most instances, that $400 becomes a credit toward related work. <br><br>We encourage anyone with questions to contact us directly at (585) 256-0090 for a private discussion.
Case Type Unspecified
Unknown
March 16th Into the Now is playing there ☺️
Case Type Unspecified
Unknown
Hocus Pocus ! I called 4 days in a row. Never got a pickup...Voicemail only. Did they ever hear of the word SECRETARY. Is she doing her nails. Left my number and never got a callback. This is not a WEGMANS OPERATION but a DOLLAR TREE OPERATION. I get better service at Motel 6. All this comes from someone with 9 1/2 years of college.
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Unknown
Miles is commited in his service to Seniors/Elders and displays a duty to correct misinformation that clients have. Also knows the ins and outs about long term care, and medicare/medicaid. Knowledgeable about elder law and planning.
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Very understanding of our needs.
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Nice, experienced, knowledgeable
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Excellent service.
Most recent written review from Christine Tandy: Feb 27, 2026 (201 days ago)
Mentioned in 10 reviews, with an average 4.4-star rating when clients talk about this theme.
Mentioned in 7 reviews, with an average 4.3-star rating when clients talk about this theme.
10 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
7 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
8 reviews currently have no visible owner response, so the written feedback matters more than response style.
Their whole team is very knowledgeable and explains things nicely
I cannot speak highly enough of the assistance I received from Miles Zatkowsky. He responded timely after I reached out -through Claire, his Assistant, who was professional and responsive. Miles was very thorough and knowledgeable during the consultation, demonstrating extensive legal knowledge about my situation- quickly grasping the issues & providing legal and practical guidance. I felt tremendous relief at the conclusion of the consultation and had a clear sense of direction. I would highly recommend him.
I met Miles Zatkowsky, Esq. through a presentation at Lifespan and contacted him to do a Will, Power of Attorney and Healthy Proxy. He took the time to explain all the legal terms and collected detail from me for the documents. They are now finalized. Even though I don't have a lot of money, there may be some left when I die; plus their will be the contents of my apartment. The Will now spells out how all of that is to be dispersed in a simple way. It took me forever to create these documents, at 82 ya it was about time. A big thank you to The Rochester Elder Law group.