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Review Intelligence
Ronald J Axelrod Associates Rochester Ny review signals at a glance
CrashStory aggregates public review patterns for Ronald J Axelrod Associates Rochester Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
28
PI Reviews
15
Text Reviews
28
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Review Snapshot
4.8
34 public reviews and 28 written reviews.
Recent Activity
Most recent written review from Nawed Shaikh: Mar 3, 2026 (153 days ago)
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Response Behavior
Replies on 79% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Ronald J Axelrod Associates Rochester Ny client reviews
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All28 reviews
4.9
Most recent written review from Nawed Shaikh: Mar 3, 2026 (153 days ago)
Written Reviews
28
Average Rating
4.86
Reviews (30d)
0
Reviews (90d)
0
Older Archive
28
Assigned Tags (3)
Showing 28 of 28 written reviews.
1 star
1
2 star
0
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5 star
27
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I’ve had a great experience working with Ron and Michele at Ronald J. Axelrod & Associates, P.C. They are extremely professional, knowledgeable, and very responsive. Every time I had a question or needed clarification, they returned my emails promptly and made sure everything was handled properly.
It’s not easy to find a law firm that combines professionalism with clear communication and genuine support, but they truly do. They handled my 3 business deals and all went good. If you are looking for a reliable and trustworthy law firm in the Rochester area, I highly recommend Ron and Michele. They are simply the best.
Ron tried to charge 3.5% of probate AND non-probate assets to administer my father's estate. That would mean 3.5% of his retirement and other accounts that I've already done the work to transfer into my name. Please shop around to compare fees and find an attorney that charges hourly.
Ron's communication skills are abysmal. After receiving my father's will, he disappeared for two weeks, refusing to return calls and emails. Once I retained a new attorney, Ron disappeared again for another two weeks until I finally gave up and asked my attorney to handle it (for a fee).
I'm out of state and had to trust other reviews, and unfortunately I made the wrong choice. I'm baffled by all the positive reviews, but maybe I was overlooked because I wasn't there in-person. Whatever it was, I saved myself $10,000s by going elsewhere.
Owner response
Dear Will,<br><br>We're very sorry that you did not receive satisfactory services from us regarding your father's estate. Each client is important to us, and it is our company's ethos that we treat each client with the utmost of respect and follow-up with them in a timely manner. Unfortunately, our office experienced several key employees leaving our firm at the same time and we were severely understaffed for an extended period of time. We believe that during that time, one of those people had not followed through as we had expected.<br><br>However, we did charge you by our hourly rate as we agreed upon. We hope you accept our sincere apology.<br><br>Best regards,<br><br>Ronald J. Axelrod<br>
Ron represented my company on numerous issues over the course of 15 years. His legal advice was always sound and appreciated.
Owner response
Thanks, John, for your thoughtful review and the 5-star rating. I appreciate the trust you've had in me over the years, and I look forward to assisting you with all of your future legal needs.<br><br>Ron Axelrod
A massive help. Accuracy in all endeavours. Well versed. Relays information in a way that’s easy to understand. Excellent with negotiations. A contract pro. I will work with this attorney always.
Owner response
Josh,<br><br>I couldn't ask for a better testimonial. Thanks so much for your excellent review. Working with you has been a pleasure and I look forward to assisting you in all of your future endeavors. <br><br>Ron Axelrod
I am a financial advisor who has worked closely with Ron Axelrod over a 25 year period...with clients who needed estate planning as well as business formation and purchase. Ron is extremely knowledgeable, savvy, and personable, and I highly recommend him and his firm.
Owner response
Richard,<br><br>I truly appreciate your glowing testimonial and the time you took to write it. Working closely with you and your clients over the years has been my pleasure and honor. I look forward to continuing working together and to assist your clients with their legal needs to the best of my ability. Thanks for your 5-star review. It can’t get any better than that!<br><br>Ron Axelrod
I have been a client of Ron for many years. He has taken care of matters for the business and personally for me and my family. he has a vast amount of knowledge in all facets of law. On top of that he is a very caring individual which helps out tremendously in times of need.
Owner response
Hello Ace,<br><br>I really appreciate your kind words and loyalty through the years. It's always a pleasure to work with you and your family. Thanks so much for the 5-star review, and please don't hesitate to call on me in the future.<br><br>Best regards,<br><br>Ron Axelrod
RON HELPED ME SET UP A VERY COMPLICATED EASTATE PLAN. IT WAS VERY FRUSTRATING TRYING TO TRANSFER INVESTMENTS FROM VARIOUS INSTITUTIONS BUT HE AND MICHELLE STUCK WITH IT AND ACCOMPLISHED A VERY DIFFICULT TASK ALL THE WHILE KEEPING UP GOOD SPIRITS WHILE I WAS GOING CRAZY. I COULD NOT HAVE DONE IT WITHOUT RON AND MICHELLE. THEY ARE TRUE PROFESSIONALS. THEY ARE VERY TRUSTWORTHY AND KNOW ESTATE PALNNING INSIDE AND OUT. RON HAS EVEN TAKEN ON A VERY DIFFICULT HOUSING SITUATION THAT MY NIECE HAS. WE CHOSE RON BECAUSE HE IS TRUSTWORTHY KNOWLEDGEABLE AND EASY TO WORK WITH. I WOULD RATE RON AND HIS RIGHT HAND LADY MICHELLE AT 5+++ AND I RECOMMEND THEM TO ANYONE
Owner response
Dear Ned,<br><br>We could not have asked for a better review. We really appreciate the time you took to write this testimonial. It means a lot to us. Helping you during this difficult time was an honor. We are here if you need us.<br><br>Ron and Michele
Ron and Michele have handled three business transactions so far this year. Michele has been very diligent with frequent follow up and updates. The Ron and Michele team is a cost-effective and competent legal counsel for businesses big and small.
Owner response
Hello Patrick,<br><br>Both Michele and I truly appreciate your kind words and your 5-star review. It's always a pleasure to work with you. Thank you for being a loyal client and we look forward to helping you with all of your Business Law needs in the future.<br><br>Best regards,<br><br>Ron Axelrod
Ron has helped me and my husband, as well as my mother and siblings with matters having to do with important end of life documents, shared property agreements, and international land sales. He does this work with a friendly demeanor and attention to detail. It is easy to reach him by phone and he is quick to set up appointments. It is a pleasure working with him.
Owner response
Thank you, Sarah, for the very thoughtful review and for your kind words. Your 5-star review is appreciated and it was such a pleasure working with you and Ron. I'm here if you need me.<br><br>Ron Axelrod
Ron was knowledgeable and straightforward providing us with the information and options available to plan for our future.
Owner response
Hello David,<br><br>Thank you for your 5-star review. It was a pleasure helping you and Jackie plan for your future and we will be here in the future to help you with whatever legal matters you need taken care of. Enjoy your summer.<br><br>Ron Axelrod
I have had the privilege to work with Ron Axelrod over the years. He has closed many real estate transactions for my clients without a problem. He is a true professional and beyond knowledgeable!
He is available when you need to talk to him and listens to what’s important to you.
I would hire Ron for any of your legal needs. He’s a 5 star in my book!
Owner response
Dear Rita,<br><br>Your 5-star review and glowing testimonial is truly appreciated. I always look forward to working with you. Your professionalism and positivity makes my job as your attorney enjoyable. I hope to work with you on many more real estate transactions. Much continued success to you.<br><br>Thanks very much for your excellent review.<br><br>Ron Axelrod
Ron and his paralegal Michele were great . Quick but thorough. I have several commercial and residential properties , and LLC and a business. I needed an updated will, power of attorney and health care proxy for my self and my husband . I meet with Ron and he got all the details. Michele did lots of copying and notarizing. Would definitely recommend them.
Owner response
Thank you, Linda!<br><br>Working with you was a pleasure. Michele and I truly appreciate your glowing 5-star review. We thank you for trusting us with your Estate Planning needs. It was a privilege to work with you and your husband and hope to serve you again with any legal needs you may have in the future.<br><br>Ron Axelrod
I’ve had a great experience working with Ron and Michele at Ronald J. Axelrod & Associates, P.C. They are extremely professional, knowledgeable, and very responsive. Every time I had a question or needed clarification, they returned my emails promptly and made sure everything was handled properly.
It’s not easy to find a law firm that combines professionalism with clear communication and genuine support, but they truly do. They handled my 3 business deals and all went good. If you are looking for a reliable and trustworthy law firm in the Rochester area, I highly recommend Ron and Michele. They are simply the best.
Ron tried to charge 3.5% of probate AND non-probate assets to administer my father's estate. That would mean 3.5% of his retirement and other accounts that I've already done the work to transfer into my name. Please shop around to compare fees and find an attorney that charges hourly.
Ron's communication skills are abysmal. After receiving my father's will, he disappeared for two weeks, refusing to return calls and emails. Once I retained a new attorney, Ron disappeared again for another two weeks until I finally gave up and asked my attorney to handle it (for a fee).
I'm out of state and had to trust other reviews, and unfortunately I made the wrong choice. I'm baffled by all the positive reviews, but maybe I was overlooked because I wasn't there in-person. Whatever it was, I saved myself $10,000s by going elsewhere.