Rosenbaum Personal Injury Lawyers Brooklyn Ny review signals at a glance

I had an excellent experience with the Rosenbaum team from the beginning. Everyone at the firm is professional, knowledgeable, and genuinely cared about my case and well-being. They kept me informed throughout the process and answered all of my questions promptly(which I had a lot of). They were dedicated to getting the best possible result for me, and I couldn't have asked for more. I felt like a valued client throughout the process. Thanks to their hard work and expertise, my case was resolved successfully, and I couldn't be more grateful. I highly recommend this firm to anyone in need of a personal injury attorney.

I can't say enough good things about Erica and the team at Rosenbaum Personal Injury Lawyers. After my accident, I was overwhelmed with medical appointments, insurance calls, and uncertainty about what would happen next. From our very first conversation, Erica made me feel like I was in good hands. She was always available to answer my questions, kept me informed throughout the entire process, and genuinely cared about my recovery—not just the case itself. What impressed me most was how proactive she was. I never had to chase anyone down for updates, and she explained everything in a way that was easy to understand. Thanks to Erica's hard work and dedication, my case resulted in a settlement that exceeded my expectations. The outcome helped cover my medical expenses, lost income, and gave me peace of mind moving forward. If you're looking for a personal injury attorney who is professional, compassionate, responsive, and truly fights for her clients, I highly recommend Erica and the Rosenbaum team. They turned a very stressful situation into a positive outcome, and I'm incredibly grateful for everything they did for me.

The most disappointing thing about reviews now a days is that they’re potentially purchased by the establishment and sponsored to show up before any other recommendation. I had hope this establishment was genuine and going to keep the same level of communication from when I signed the retainer but I was wrong. I usually only leave reviews when I’ve had either a great experience or a consistently frustrating & unprofessional one. Initially, this law firm was very responsive, but after I signed the retainer, communication became nearly nonexistent (had I not been the one reaching out ALL the time) and I often struggled to get updates or responses. My main concern throughout the process was my health and medical care. I was given a doctor referral, but I ultimately had to follow up myself because I never heard from the office/doctor directly. When I called to get more information, I was placed on hold and told I’d receive a callback, which never happened. The issue wasn’t being responsible to contact their doctor referral - I was upset with the lack of communication from the law firm and their referral + lack of urgency as more than 2 weeks passed and my head injury was getting worse. I never received a follow up email of what the rundown would be or what I can expect from their team. Ever. This was my personal experience, and I would encourage others to do thorough research and make sure the level of communication meets their expectations before committing.

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Rosenbaum & Rosenbaum, P.C. provided exceptional service throughout my personal injury case. From the initial consultation through the final settlement, their team was professional, responsive, and highly knowledgeable. They took the time to explain each step of the process clearly and kept me informed throughout the entire case. Communication was consistent, and every question I had was answered promptly and thoroughly. Their attention to detail and understanding of the complexities of my case gave me confidence that I was in capable hands. What stood out most was their compassion and genuine concern during what was a very stressful and difficult time in my life. They handled every aspect of the case, including coordinating with my medical providers, arranging physical therapy, and ensuring I received the appropriate care before and after surgery. The entire team was attentive, organized, and committed to achieving the best possible outcome on my behalf. Their professionalism, dedication, and client-centered approach made a challenging experience much easier to navigate. I highly recommend Rosenbaum & Rosenbaum, P.C. to anyone in need of experienced and compassionate personal injury representation

Great experience throughout my entire ordeal, hopefully wont need them again but know who to call if I do.

I had an excellent experience working with Rosenbaum Personal Injury Lawyers. Erica is fantastic to work with and kept me updated throughout the entire process. Dennis has been a huge help throughout my workers comp case. Everyone is so kind and insightful. I definitely recommend them.

Excellent service!

This Law Firm has changed my opinion about them. No communication after being told to call. They have communication gaps and they lawyer Erica be in the office and doesn’t want to answer her clients. If this is how they acting then I can’t recommend them to nobody..

The best and toughest law firm for accident cases hands down

I opened my case nearly three years ago with Kevin Klein. After the initial period, communication slowed significantly, and at times the case felt inactive. I followed up in May 2025 seeking clarity and was informed the case had been reassigned, though I was not provided with much detail about the status or next steps. Based on my understanding from earlier conversations, the case was expected to move forward in a certain direction, but that did not appear to happen. After I posted a review, I did hear back from Kevin, he was reassigned the case, and saw some movement, though this was several years into the process. More recently, I spoke with Kevin in November, and as of about a month and a half later, some documents were still incomplete or not submitted. Jen contacted me to address corrections, and I am currently still waiting for the process to move forward. While Kevin seems knowledgeable and professional, my experience with overall office communication has been challenging. Updates were limited unless I reached out, and document review and completion took longer than I expected. Given the length of time involved, I found the experience frustrating and not aligned with what I had anticipated when I retained representation. I hope this feedback helps the firm reflect on communication practices and case prioritization so that all clients feel supported throughout the process. Update as of 3/2: No communication, no updates, no lawyer active email. Absolutely terrible.

They do a good job, maintain good communication, and are efficient.