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Review Intelligence
Russo Law Group P.C. Hempstead Ny review signals at a glance
CrashStory aggregates public review patterns for Russo Law Group P.C. Hempstead Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.7
Total Reviews
43
PI Reviews
17
Text Reviews
43
Most common themes
long-term relationshipcomprehensive services
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What to check before you hire Russo Law Group P.C. Hempstead Ny
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Review Snapshot
4.8
99 public reviews and 43 written reviews.
Recent Activity
Most recent written review from Nancy Kowal: Mar 12, 2026 (120 days ago)
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Response Behavior
Replies on 42% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Russo Law Group P.C. Hempstead Ny client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All43 reviews
4.7
Most recent written review from Nancy Kowal: Mar 12, 2026 (120 days ago)
Written Reviews
18
Average Rating
4.78
Reviews (30d)
0
Reviews (90d)
0
Older Archive
18
Assigned Tags (84)
Showing 18 of 43 written reviews.
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5 star
17
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I have been using the Russo Law Group for several years and for various services. In particular Deanna and Cathy. They have been extremely helpful to our family, especially during difficult years. It all started several years ago meeting Deanna at a library seminar. Deanna is extremely approachable and knowledgeable. Step by step she helped my family through my parent's estate. Recently, my own. Thank you Deanna and Cathy
Owner response
Thank you, Nancy, for your wonderful review! We’re so glad Deanna and Cathy could support you and your family over the years. Your trust means so much to us, and we’re always here if you need anything in the future!
Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (14)
case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:surgerycompetitor:russo law group
Deanna and Cathy were great and a pleasure to work with!
They answered all our questions and were always kind and professional.
Owner response
We're so glad to hear that Deanna and Cathy were helpful, kind, and professional throughout your experience. We truly appreciate your feedback and look forward to assisting you again in the future!
Communication (positive)Case # Treatment (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I have not had my meeting as of yet but, I made an appointment because of the two women I spoke with, Ro Prisco and Cindy. These ladies made me feel that my husband and I are in the right place, very informative and helpful, can't wait to meet the rest of the team.
Owner response
Thank you so much for your kind words, Susan! We're thrilled to hear that Ro and Cindy made such a great impression and helped you feel confident in choosing us. We can’t wait to meet you and your husband soon and are looking forward to working together!
Communication (positive)Choosing Right Firm (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I want to express my heartfelt gratitude for the exceptional legal assistance we received from the Russo Law Group. Our situation was, to put it mildly, dire. We were facing an imminent and critical deadline for the renewal of our essential medical coverage, simultaneously entangled in a bewildering and deeply concerning internal records discrepancy.
Honestly, the prospect of navigating the legal system felt overwhelming. However, from our very first contact, we were met with a sense of genuine care and professionalism that immediately began to alleviate our concerns. Cindy Abrehu provided us with a truly welcoming and reassuring introduction, swiftly arranging our initial consultation.
It was during this critical juncture that we had the immense privilege of meeting our attorney Kim Christian. Ms. Christian demonstrated an extraordinary level of dedication that continued relentlessly throughout the Christmas holiday season, working late evenings and weekends.
Ms. Christian's professionalism, dedication, and strategic acumen were nothing short of remarkable. There were moments when digital limitations presented significant hurdles, requiring her to painstakingly re-process vast files, breaking them down into manageable batches, all while ensuring every exhibit was perfectly assembled and accounted for. She met every unexpected obstacle, every 'bump in the road,' with an uncompromising resolve and a brilliant problem-solving approach.
The successful outcome – the granting of our medical coverage – is a direct testament to her tireless efforts and unwavering commitment. When people speak of someone going "the extra mile," I can unequivocally state that Ms. Christian consistently went an extra-extra mile for us, demonstrating a level of advocacy that truly transformed our predicament.
We are deeply grateful for the invaluable support and expert guidance provided by Ms. Christian and the entire team of the Russo Law Group.
Owner response
Thank you, Natasha, for taking the time to share such a detailed and thoughtful review. We’re so glad we could assist you during what sounds like an incredibly stressful situation. Cindy and Kim’s dedication and hard work are exactly what we aim to provide for every client, and it’s rewarding to know their efforts made a meaningful impact. <br><br>Your feedback reinforces the importance of the work we do, and we’re grateful for the opportunity to have helped you achieve a successful outcome. Thank you again for your kind words.
case:personal_injury_generalstage:consultation_onlyresponse:personalizedstory:storyclient:likely_non_clientpi:yespre-client:yesdepth:essayinjury:soft_tissueinjury:physical_therapycompetitor:russo law group
Called up for consultation and was greeted on the phone with the RUDEST SECRETARY how a company hires someone like this is terrible. I Just booked with another Attorney in which the secretary was sweet. STAY AWAY !!!
Owner response
Thank you for bringing this to our attention. We’re sorry to hear about your experience and sincerely apologize if your interaction did not reflect the professionalism and respect we strive to provide to everyone who contacts our office. We take feedback seriously and will be addressing this internally. If you are open to discussing this further, we would welcome the opportunity to speak with you directly and learn more about what happened.
Deanna Eble and Cathy Evans were so professional and made the process easy and efficient for our mom's needs. Would highly recommend working with them.
Owner response
Thank you so much, Carolyn, for your kind words and 5-star review! We're thrilled to hear that Deanna and Cathy provided such professional and efficient service for your mom's needs. Your recommendation means the world to us!
I absolutely loved working with Deanna and Cathy and Callie. They made this experience so easy. All 3 are so knowledgeable and trustworthy and helpful. I couldn't ask for a better experience. They really are the best!
Owner response
Thank you so much, Erica! We're thrilled to hear that Deanna, Cathy, and Callie made your experience so seamless and enjoyable. Your kind words mean the world to us, and we’re so grateful for your trust. (And we agree—they really are the best!)
A truly outstanding law group……..in particular , Deanna M Elbe esq. was a lifesaver………her kindness, in-depth knowledge and astute advice were truly incredible……Thank You Deanna !
Owner response
Thank you so much, Michael, for your kind words and glowing review! We're thrilled to hear that Deanna made such a positive impact during your experience. Your appreciation means the world to us, and we'll be sure to share your gratitude with her. If you ever need assistance again, we're here for you!
Experienced legal assistance fir my Trust and Will. Everything about my experience was and is exceptional
Owner response
Thank you, James, for your kind words! We're thrilled to hear that your experience with us was exceptional. It was our pleasure to assist you with your Trust and Will, and we're here for you anytime you need us in the future!
Deena and Cathy were excellent , explained sheeting and made us feel very comfortable
Owner response
Thank you, Jaye, for your wonderful review! We’re thrilled to hear that Deanna and Cathy provided excellent service and made you feel comfortable. Your kind words mean a lot to us, and we’re always here to help with anything you need!
Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Deanna Eble & Cathy Evans. Are a great team, answering all our questions patiently and clearly. Kudos to Russo Law.
Owner response
Thank you for your kind review! We’re so glad to hear that Deanna and Cathy provided clear and patient guidance. They truly are a fantastic team! We appreciate your trust in Russo Law and are always here to help.
Cathy and Deanna were wonderful and very kind and patient in their explanations. I highly recommend them!
Owner response
Thank you so much, Joy! We're thrilled to hear that Cathy and Deanna made such a positive impression. Your kind words mean the world to us, and we truly appreciate your recommendation!
I have been using the Russo Law Group for several years and for various services. In particular Deanna and Cathy. They have been extremely helpful to our family, especially during difficult years. It all started several years ago meeting Deanna at a library seminar. Deanna is extremely approachable and knowledgeable. Step by step she helped my family through my parent's estate. Recently, my own. Thank you Deanna and Cathy
I have not had my meeting as of yet but, I made an appointment because of the two women I spoke with, Ro Prisco and Cindy. These ladies made me feel that my husband and I are in the right place, very informative and helpful, can't wait to meet the rest of the team.