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Review Intelligence
Russo Law Group P.C. Hempstead Ny review signals at a glance
CrashStory aggregates public review patterns for Russo Law Group P.C. Hempstead Ny so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.7
Total Reviews
43
PI Reviews
17
Text Reviews
43
Most common themes
long-term relationshipcomprehensive services
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Review Snapshot
4.8
99 public reviews and 43 written reviews.
Recent Activity
Most recent written review from Nancy Kowal: Mar 12, 2026 (189 days ago)
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Response Behavior
Replies on 42% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Russo Law Group P.C. Hempstead Ny client reviews
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All43 reviews
4.7
Most recent written review from Nancy Kowal: Mar 12, 2026 (189 days ago)
Written Reviews
43
Average Rating
4.72
Reviews (30d)
0
Reviews (90d)
0
Older Archive
43
Assigned Tags (3)
Showing 43 of 43 written reviews.
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40
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I have been using the Russo Law Group for several years and for various services. In particular Deanna and Cathy. They have been extremely helpful to our family, especially during difficult years. It all started several years ago meeting Deanna at a library seminar. Deanna is extremely approachable and knowledgeable. Step by step she helped my family through my parent's estate. Recently, my own. Thank you Deanna and Cathy
Owner response
Thank you, Nancy, for your wonderful review! We’re so glad Deanna and Cathy could support you and your family over the years. Your trust means so much to us, and we’re always here if you need anything in the future!
Deanna and Cathy were great and a pleasure to work with!
They answered all our questions and were always kind and professional.
Owner response
We're so glad to hear that Deanna and Cathy were helpful, kind, and professional throughout your experience. We truly appreciate your feedback and look forward to assisting you again in the future!
I have not had my meeting as of yet but, I made an appointment because of the two women I spoke with, Ro Prisco and Cindy. These ladies made me feel that my husband and I are in the right place, very informative and helpful, can't wait to meet the rest of the team.
Owner response
Thank you so much for your kind words, Susan! We're thrilled to hear that Ro and Cindy made such a great impression and helped you feel confident in choosing us. We can’t wait to meet you and your husband soon and are looking forward to working together!
I want to express my heartfelt gratitude for the exceptional legal assistance we received from the Russo Law Group. Our situation was, to put it mildly, dire. We were facing an imminent and critical deadline for the renewal of our essential medical coverage, simultaneously entangled in a bewildering and deeply concerning internal records discrepancy.
Honestly, the prospect of navigating the legal system felt overwhelming. However, from our very first contact, we were met with a sense of genuine care and professionalism that immediately began to alleviate our concerns. Cindy Abrehu provided us with a truly welcoming and reassuring introduction, swiftly arranging our initial consultation.
It was during this critical juncture that we had the immense privilege of meeting our attorney Kim Christian. Ms. Christian demonstrated an extraordinary level of dedication that continued relentlessly throughout the Christmas holiday season, working late evenings and weekends.
Ms. Christian's professionalism, dedication, and strategic acumen were nothing short of remarkable. There were moments when digital limitations presented significant hurdles, requiring her to painstakingly re-process vast files, breaking them down into manageable batches, all while ensuring every exhibit was perfectly assembled and accounted for. She met every unexpected obstacle, every 'bump in the road,' with an uncompromising resolve and a brilliant problem-solving approach.
The successful outcome – the granting of our medical coverage – is a direct testament to her tireless efforts and unwavering commitment. When people speak of someone going "the extra mile," I can unequivocally state that Ms. Christian consistently went an extra-extra mile for us, demonstrating a level of advocacy that truly transformed our predicament.
We are deeply grateful for the invaluable support and expert guidance provided by Ms. Christian and the entire team of the Russo Law Group.
Owner response
Thank you, Natasha, for taking the time to share such a detailed and thoughtful review. We’re so glad we could assist you during what sounds like an incredibly stressful situation. Cindy and Kim’s dedication and hard work are exactly what we aim to provide for every client, and it’s rewarding to know their efforts made a meaningful impact. <br><br>Your feedback reinforces the importance of the work we do, and we’re grateful for the opportunity to have helped you achieve a successful outcome. Thank you again for your kind words.
Attorney Diana Lattanzio handled my grandmother’s will. Following her passing, our family appeared in person solely to ask whether the firm had possession of the original will. No legal advice or confidential information was requested.
Ms. Lattanzio refused to communicate entirely, did not acknowledge our presence, did not come out of her office, and offered no condolences. We were dismissed without explanation. This interaction was documented, including the date, individuals present, and the conduct observed.
While we understand that substantive communication may be limited to the executor, professional courtesy, basic acknowledgment, and respectful treatment of grieving family members are not prohibited by ethical rules. The secretary’s condescending and dismissive demeanor further compounded the issue.
Given the nature of this interaction, we are formally reviewing our options, including submission of a complaint to the appropriate attorney grievance and professional oversight authorities. This review is posted to accurately reflect our experience and to invite accountability and response.
We met with Katie Ann Trotta to do our Estate Planning and Will. She reviewed our. assets and goals. Ms Trotta was very helpful. She is Professional Knowledgeable and soft spoken. After she completed she went over every step so we could discuss and understand. Her fees are reasonable. It’s easy to get in touch with Ms. Trotta. We recommend her to anyone interested in getting a good Estate Planning and will. She updated our CPA. She made conference calls.
Owner response
Thank you so much, Lalasa, for your thoughtful and detailed review! We're thrilled to hear that Katie Ann Trotta provided such a professional and supportive experience for your estate planning needs. It's wonderful to know she made the process clear and seamless for you. Your recommendation means the world to us!
We can’t recommend Russo Law Group highly enough! They are the best! Attorney Deanna Eble is a consummate professional and lovely human being who has guided my mother through her legal estate planning needs for years, always providing us with excellent and current legal advice and guidance. She has saved us from making some big mistakes, too. The Russo Law Garden City Office is lovely, very accessible and easy to find. The front desk Administrator Ms. Rose made my elderly mother and I feel right at home, welcoming us, helping us with parking, getting us hot drinks and cookies. She even recommended a restaurant for lunch afterwards and graciously called and made a reservation for us. My husband and I are signing up for Russo Law Group and attorney Eble the minute we turn 65!
Owner response
Thank you so much, Jean, for your glowing review! We’re thrilled to hear about your positive experience with Deanna and our Garden City team. It’s wonderful to know that Deanna’s expertise and care have made such a difference for your family over the years.<br><br>We’re also delighted that Rosana made you and your mother feel so welcome—she truly goes above and beyond to ensure our clients feel at home. We look forward to working with you and your husband in the future. <br><br>Thank you for trusting Russo Law Group!
The Russo Law Group, Garden City office, was very helpful when I called with questions about how to obtain a death certificate. They took down my information and called back with an answer as promised. And the information they provided was correct; I followed their instructions which resolved the issue. I am very grateful for their assistance, they had no vested interest in my situation, yet they took the time to help me.
Owner response
Thank you, Beth, for taking the time to share your experience with our Garden City office. We’re so glad we could assist you during what we understand can be a challenging time. Providing accurate and helpful information, even in situations where we may not have a direct involvement, is something we take pride in. If you ever have any other questions or need assistance in the future, please don’t hesitate to reach out.
At my husband's suggestion, a year ago we attended an estate planning seminar and Diana Lattanzio was the speaker. We were both so impressed with her presentation that we made an appointment with Russo Law Group where Ms. Lattanzio is a partner. At our appointments, Ms. Lattanzio listened to our needs and wants and then presented us with our estate plan. She was thorough and concise in her explanations and answered every question and assuaged every concern. While still keeping our relationship professional, Ms. Lattanzio spoke about her life experiences as we spoke of ours thus forming a more personal attorney-client connection. She is at the top of her game in estate planning and my husband and I will heartily recommend her services to anybody and everybody.
Owner response
Thank you for your wonderful review! We’re delighted to hear that Diana Lattanzio’s expertise and personalized approach made such a positive impact on you and your husband. Building meaningful connections while providing professional service is our goal, and we’re thrilled Diana delivered that for you. Your recommendation means so much to us—thank you for your trust! If we can assist you further, don’t hesitate to reach out.
Diana Lattanzio was absolutely phenomenal! From start to finish, she was great to work with professional, attentive, and truly perfect in every way. She made the entire experience smooth and stress-free, and we couldn’t have asked for better. Working with Diana was a fantastic experience, and I highly recommend her to anyone seeking legal advice with wills and trusts. Thank you
Owner response
Thank you so much, Sal, for your glowing review! We’re thrilled to hear that Diana provided such a phenomenal experience and made the process smooth and stress-free for you. Your recommendation means the world to us, and we’re so glad Diana could assist you with your wills and trusts needs. If you ever need anything in the future, don’t hesitate to reach out. Thank you again for trusting us!
Called up for consultation and was greeted on the phone with the RUDEST SECRETARY how a company hires someone like this is terrible. I Just booked with another Attorney in which the secretary was sweet. STAY AWAY !!!
Owner response
Thank you for bringing this to our attention. We’re sorry to hear about your experience and sincerely apologize if your interaction did not reflect the professionalism and respect we strive to provide to everyone who contacts our office. We take feedback seriously and will be addressing this internally. If you are open to discussing this further, we would welcome the opportunity to speak with you directly and learn more about what happened.
Deanna Eble and Cathy Evans were so professional and made the process easy and efficient for our mom's needs. Would highly recommend working with them.
Owner response
Thank you so much, Carolyn, for your kind words and 5-star review! We're thrilled to hear that Deanna and Cathy provided such professional and efficient service for your mom's needs. Your recommendation means the world to us!
I have been using the Russo Law Group for several years and for various services. In particular Deanna and Cathy. They have been extremely helpful to our family, especially during difficult years. It all started several years ago meeting Deanna at a library seminar. Deanna is extremely approachable and knowledgeable. Step by step she helped my family through my parent's estate. Recently, my own. Thank you Deanna and Cathy
I have not had my meeting as of yet but, I made an appointment because of the two women I spoke with, Ro Prisco and Cindy. These ladies made me feel that my husband and I are in the right place, very informative and helpful, can't wait to meet the rest of the team.