Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Awful run don’t walk away from this place they are incompetent unprofessional and overpriced. They will make a mess of your closing and then refuse to do anything to put it right. They try to wash their hands and pretend like they had nothing to do with anything. Save your time, frustration and money and go somewhere else.
No ResponseDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonestory:storyclient:likely_clientpi:yesdepth:detailed
estate executor
Post-Verdict
In his capacity as executor, attorney Robert Russo took our father's multi-million dollar estate and reduced it to ashes by overcompensating himself and forcing a costly court trial.
Now, along with several hundreds of thousands of dollars in attorney fees, Rob personally owes the IRS over $1,000,000 in estate back taxes - AND THE THORNTON FAMILY IS STILL WILLING TO SETTLE! I think it's reasonable to guess that Rob got in over his head - ego over judgement. Luckily, most of Rob's client interaction regards real estate - his specialty. I think he should stick with his specialty.
Fee Transparency (negative)Needing a Lawyer (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
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case:estate executorstage:post_verdictresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:detaileddimension:FeeTransparencydimension-sentiment:FeeTransparency:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negative
Auto Accident
Post-Verdict
From start to finish Russo & Rizzio kept me informed every step of the way with my case. Insurance companies can be extremely difficult to deal with and Attorney Vanessa Wambolt did an amazing job of advocating for me. Along the way she was very transparent about the value of my case and all of the steps needed to achieve the best outcome. I’d highly recommend any one with a sever injury due to a motor vehicle accident would with this firm.
Owner response
Thanks for your kind words!
Communication (positive)Process Transparency (positive)Lowball Pressure (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
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case:auto_accidentstage:post_verdictresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yespeer:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positiveinjury:surgeryinjury:physical_therapyinsurance:insurance companies
I have had the pleasure of working with Robert Russo and his team many times over the years on property sales, purchases and property tax valuations both Residential and Commercial.
He and his team are very knowledgeable about all aspects real estate,
particularly in our area of CT.
This company is very responsive and efficient.
Great value for your money .
Communication (positive)Process Transparency (positive)Fee Transparency (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:real estatestage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:FeeTransparencydimension-sentiment:FeeTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:surgeryvehicle:residential and commercial
I have worked both personally and professionally with Rob and other members of the firm on a number of situations/clients. They have been fantastic in their professionalism, response, and working for the client in tough situations. I highly recommend them. Thanks to Rob and everyone at Russo & Rizio!
Communication (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_non_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positivetheme:recommendationtheme:professional relationship
Terrible attorneys. I regret hiring them. Rob should go back to politics.
Needing a Lawyer (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:genericclient:likely_clientpi:yesdepth:shortdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negative
Experienced fast and efficient
Owner response
Thanks Dad!
Process Length (positive)BoilerplateSentiment: positiveGeneric ReviewClient Relationship Unclear
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case:personal_injury_generalstage:unknownresponse:boilerplatesentiment:positivestory:genericclient:unclearpi:yesdepth:one_linerdimension:ProcessLengthdimension-sentiment:ProcessLength:positive