CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
Samuel Johnson And Associates Alpharetta Ga review signals at a glance
CrashStory aggregates public review patterns for Samuel Johnson And Associates Alpharetta Ga so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.8
Total Reviews
50
PI Reviews
49
Text Reviews
50
Most common themes
recommendationreferralsstaff turnover
Ready to talk? Request a free case review from Samuel Johnson And Associates Alpharetta Ga.
What to check before you hire Samuel Johnson And Associates Alpharetta Ga
This review summary is rendered directly in the page HTML so readers and crawlers can see the newest review signals, common strengths, and questions to verify even before the interactive explorer loads.
Review Snapshot
4.9
392 public reviews and 50 written reviews.
Recent Activity
Most recent written review from Shawn Robinson: Mar 13, 2026 (124 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 12% of reviews
63% of the visible replies look at least somewhat personalized instead of fully templated.
Samuel Johnson And Associates Alpharetta Ga client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
7d0 reviews
-
14d0 reviews
-
30d0 reviews
-
All50 reviews
4.8
Most recent written review from Shawn Robinson: Mar 13, 2026 (124 days ago)
Written Reviews
49
Average Rating
4.82
Reviews (30d)
0
Reviews (90d)
0
Older Archive
49
Assigned Tags (71)
Showing 49 of 50 written reviews.
1 star
2
2 star
0
3 star
0
4 star
1
5 star
46
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Great experience with this law firm after my accident. They were professional, kept me informed, and made the whole process easy. I really appreciate their help and would definitely recommend them.
Owner response
Thank you for your kind words! We’re glad we could support you through the process and make things easier during a difficult time. We truly appreciate your recommendation!
Communication (positive)Process Length (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
The team is very patient and communicate well with updates. Especially with someone who asks for lots of clarification they did not make me feel like a burden!
Owner response
Thank you for your kind feedback! We’re always happy to answer questions and make sure our clients feel informed and supported throughout the process. We truly appreciate you taking the time to share your experience!
Communication (positive)Case # Treatment (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Great Communication & Service! Shay was extremely patient with our concerns!
Owner response
Thank you for your kind review! We’re glad to hear you had a great experience, and we’ll be sure to pass along your kind words to Shay. We truly appreciate your support!
Communication (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Samuel Johnson and Associates was really great throughout this process. There communication was absolutely amazing. Every person I spoke with wete very kind, knowledgeable and willing to answer all my questions. I would use them again, if ever needed and highly recommend their services.
Owner response
Thank you for your kind words! We’re glad to hear that our team provided great communication and support throughout the process. We truly appreciate your recommendation and are always here if you ever need us again.
Communication (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I would absolutely recommend this law firm. They took care of my case since day 1. The team is very transparent and professional. Also, they explained everything thoroughly so I could understand. Definitely recommend!
Owner response
Thank you so much for your kind review and recommendation. Truly appreciate it!
Communication (positive)Process Transparency (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Samuel Johnson & Associates was great to work with after being in an automobile accident. I didn’t know my options or what to do and they guided me through the entire process. The firm put me with great doctors and got me in a feeling better without the hassle. Thank you for all your help
Owner response
Thank you so much! We’re glad we could make the process smooth and clear for you, and we truly appreciate your nice review.
Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I cannot recommend this firm. there are serious concerns regarding reliability, transparency, and professionalism and the high staff turnover raises questions about the quality of client service as well. Most importantly, they may leave you with no settlement. Find a better firm.
Owner response
We take feedback seriously. However, after a thorough review of our records, we have been unable to identify any client with the name or details associated with this review.<br>If you were in fact a client of our firm and experienced an unresolved issue, we encourage you to contact us directly with your full name and relevant case information so we can properly review the matter.<br><br>We stand by our work, our transparency, and our commitment to our clients, and we do not leave clients “with no settlement” without clear legal reasons that are fully explained.<br><br>Anonymous or unverifiable claims do not reflect the actual experiences of our clients, but we remain open to addressing any legitimate concerns when proper information is provided.
I had an excellent experience with Samuel Johnson and Associates. Everyone was very professional they have different departments which made everything very organized and clear. Constant follow ups very nice associates.
Owner response
Thanks so much for your kind words! We truly appreciate you taking the time to share your experience. Our team is always here to provide clear, organized, and attentive support.
Communication (positive)Process Transparency (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
This office kept me fully informed of every detail and promptly assisted me to get a needed MRI. I could call at any time and had a wonderful explanation of the entire workings of my case with some very good advice from Ms. Young in the office. I would recommend this law firm highly!
Owner response
Thank you for the wonderful review! We truly appreciate your trust and recommendation.
Communication (positive)Process Transparency (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Great experience with this law firm after my accident. They were professional, kept me informed, and made the whole process easy. I really appreciate their help and would definitely recommend them.