Older Written Reviews
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I have known Mr. Schum for years and him and his staff has always been professional and caring to me and my family and friends he has helped with several cases for me and my family.I just would like to say thank you for all your help throughout the years anybody that retains his law firm would be very satisfied.
Choosing Right Firm (positive)Case # Treatment (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
accident/insurance claim
Post-Settlement
I wouldn’t recommend him to an enemy. I worked with him following an accident at the end of February during the initial process trying to work with the insurance company was so stressful for me and I had never went through this so as my attorney I expected him to HELP or advise. he wouldn't and didn’t provide ANY assistance what so ever, his attitude was condescending, he would use passive aggressive verbiage and I was just already overwhelmed and through. So March 20th, 2024 I called to terminate his services. The problem I ran into was that I didn’t provide that in writing so he claims to continue “working”. He called me March 25,2024 and said “I haven’t heard from you I know we kind of got off on a bad foot, do you still want to terminate” I explained to him why I wanted to terminate and he told me “well I’m willing to help you” and his attitude completely changed, for two days he assisted with me getting my title over to the insurance company and from that day forward I didn’t hear from him again never mind the times that I called to follow up on the case with his assistant Angela. Fast forward to 12/4/2024 he calls me and tells me that it’s best that I come in to talk about the initial settlement. Knowing how low the offer was I’m insulted that he couldn’t figure out how to run the numbers by me over the phone. Here we are the next day discussing the initial settlement and he flat out says for $2000 for both me and my daughter that’s the best he can do and that is what I should take. What!?? He then adds on all of these charges that are beyond his 30%. He states that he spent his money to obtain medical record yet I know for a fact he didn’t because my daughter suffered injuries beyond mine and she got offered less not to mention he stated he doesn’t charge the 30% for children which is in our contract although during the conversation it was something totally different. It’s not about me not wanting to pay him this is simply about not wanting to work with someone who has a problem with being respectful, helpful or even professional to POC. I’ve seen reviews from other sources and notice the only negatives ones are from POC! He knew exactly what he was doing playing the push and pull game with me and now that I have shown I am completely disgusted by his work ethics and lack of professionalism he plays the victim role
DO NOT WORK WITH HIM!
Owner response
Dear Jalesa,<br><br>Thank you for sharing your feedback. We are truly sorry to hear about your experience and regret that you feel our services did not meet your expectations. At Schum Law, we take pride in providing respectful, professional, and diligent legal representation to every client, and we deeply regret if you feel that we fell short in your case.<br><br>To address a few of the concerns you raised:<br>- We strive to guide and assist clients through what can understandably be a stressful process. Communication is key, and we regret if our approach or explanations were unclear or came across as anything but helpful.<br>- Our intent in following up with you after your initial request to terminate was to ensure we could clarify any misunderstandings or concerns and continue advocating for you if needed.<br>- Regarding the settlement and fees, we adhere strictly to the terms of our contract and to all legal and ethical guidelines. If there were any misunderstandings about the settlement or costs, we are happy to review these with you in detail.<br><br>We are also deeply committed to providing equitable service to all clients, and we take concerns about professionalism very seriously. The claim regarding our treatment of POC is one we do not take lightly. Discrimination has no place in our practice, and we are constantly striving to ensure that every client is treated with respect and dignity.<br><br>We would like the opportunity to address your concerns directly. Please reach out to us so we can discuss your experience and any outstanding issues. Our goal is always to provide the best possible outcome and ensure that every client feels heard and supported.<br><br>Thank you for giving us the opportunity to clarify and learn from this feedback. We wish you and your family all the best moving forward.<br><br>Sincerely,<br>Todd Schum<br>Schum Law, P.C.
Communication (negative)Process Transparency (negative)Lowball Pressure (negative)Case # Treatment (negative)Lock-in Fear (negative)Holistic Advocacy (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
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case:accident/insurance claimstage:post_settlementresponse:personalizedsentiment:negativestory:storyclient:likely_clientpi:yesdepth:essaydimension:Communicationdimension-sentiment:Communication:negativedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:LowballPressuredimension-sentiment:LowballPressure:negativedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negativedimension:LockInFeardimension-sentiment:LockInFear:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negativeinsurance:insurance companydate:12/4/2024date:march 25,2024
Todd is great! Very detailed, kind, friendly staff. Great communication. Would highly recommend!
Communication (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:Communicationdimension-sentiment:Communication:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Absolutely phenomenal lawyer highly highly recommend!!!
No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:short
Trust me. They know what they're doing. It's all I can say.
Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
work related injuries
Unknown
Todd Schum has represented me two times for work related injuries and did an outstanding job both times. I would highly recommend him to anyone, including friends and family.
Choosing Right Firm (positive)Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:work related injuriesstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
Mr. Schum is a wonderful attorney who helped me tremendously. I highly recommend giving his office a call. He is a true professional.
Choosing Right Firm (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yespeer:yesdepth:mediumdimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
personal injury
Post-Settlement
I was a client of Schum . He is literally what his name is . I have the worst
Neck pain ever from the crash I experienced. He referred me to dr Crawford . Dr Crawford is out of his mind . He stuck his fingers in my neck trying to purposely injure me . I switched chiropractors immediately. Schum got me a really low settlement. He was out for hisself . I had good health insurance and he still allowed Schum and Melby to place a lien on my settlement . DO NOT GO TO HIM !!!! Try Cisco law he won’t rip you off and he will explain your contract instead of trying to quickly get you to sign ..
Owner response
When this review was originally submitted, Oshae used a different name to post this. He also used other fake accounts to post similar negative reviews on Google that have since been removed. <br><br>It is a statement of fact, that he has had repeated run-ins with the law and has a history of crimes involving guns. Over 5 years ago he was a client, and we provided him with the usual excellent service. Mr. Cotton was recently found guilty and sentenced to 16 years in prison. The charges included two counts of being an armed habitual criminal and aggravated discharge of a firearm. This is public information that is easy to lookup."<br><br>Reference 1<br>https://www.news-gazette.com/news/local/courts-police-fire/details-of-shooting-police-chase-emerge-during-mens-arraignment/article_c47dbce7-007c-58bf-ac01-33212a29f942.html<br><br>Reference 2<br>https://www.yahoo.com/news/champaign-man-gets-16-years-145400694.html
Fee Transparency (negative)Lowball Pressure (negative)Choosing Right Firm (negative)Needing a Lawyer (negative)Holistic Advocacy (negative)Semi-PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
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case:personal injurystage:post_settlementresponse:semi_personalizedsentiment:negativestory:storyclient:likely_clientpi:yesdepth:detaileddimension:FeeTransparencydimension-sentiment:FeeTransparency:negativedimension:LowballPressuredimension-sentiment:LowballPressure:negativedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negativeinjury:whiplashinsurance:schum and melbymedical:dr crawford
Personal Injury
Post-Verdict
Mr. Schum was extremely thorough, supportive, and always made keeping me informed and aware a priority.
From the moment I inquired about my options with my case. Todd Schum and his staff made me feel extremely comfortable and like family.
I am very grateful & thankful for Mr Schum and his teams guidance.
I was impressed with the professionalism and empathy his team showed me. I can honestly say I was very comfortable. If I have any other accident, and or personal injury claims etc. I will definitely look him up. I highly recommend trusting your case with this team!!!
Communication (positive)Case # Treatment (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:post_verdictresponse:nonesentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapy
Had my personal interest first and foremost. Gave me the best possible representation for my auto injury case. I highly recommend.
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case:auto injurystage:post_verdictresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesoutcome:mentioneddepth:mediumdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
auto accident and injuries
Unknown
I really appreciate Todd's legal service in helping me deal with an auto accident and injuries. Would recommend him to friends.
Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:auto accident and injuriesstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
Very good lawyer gets the job done if you have a problem call Todd schum
Needing a Lawyer (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive