Phillip White★★★★Jun 5, 2026 (37 days ago)
Excellent service
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Serra Chevrolet Sterling Heights
Sterling Heights Personal Injury Lawyer — 3779 Client Reviews Analyzed
4.6(3779 reviews)Serra Chevrolet Sterling Heights is a Personal Injury law firm in Sterling Heights, MI, located at 40445 Van Dyke Ave and reachable at +1586-413-7900. Clients have rated the firm 4.6 out of 5 across 3779 public Google reviews, 1181 of which include written feedback. The most recent written review is from Phillip White on Jun 5, 2026 (37 days ago).
Owner engagement: Serra Chevrolet Sterling Heights replies on 32% of visible Google reviews, and roughly 91% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, patience through a long case, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
3779 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Serra Chevrolet Sterling Heights is a personal injury law firm serving clients in Sterling Heights, Michigan, located at 40445 Van Dyke Ave 48313.
Review evidence: Clients have left 3779 public Google reviews averaging 4.6 out of 5, 1181 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Sterling Heights, Michigan firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 357 photos are public on Google; contact the firm to ask about consultation fees.
Contact Serra Chevrolet Sterling Heights at (586) 413-7900 or visit serrasterlingheights.com for a free case review.
3,779 public reviews and 1,181 written reviews.
Most recent written review from Phillip White: Jun 5, 2026 (37 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 32% of reviews
91% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from Phillip White: Jun 5, 2026 (37 days ago)
Mentioned in 430 reviews, with an average 4.5-star rating when clients talk about this theme.
Mentioned in 220 reviews, with an average 4.3-star rating when clients talk about this theme.
Mentioned in 198 reviews, with an average 4.3-star rating when clients talk about this theme.
430 reviews touch this theme, including 51 clearly negative mentions and 2 mixed mentions.
220 reviews touch this theme, including 56 clearly negative mentions and 1 mixed mentions.
The newest written review in this dataset is from Jun 5, 2026 (37 days ago). Compare that recency with the other firms you are considering.
Excellent service
Michael Johnson EXCEEDED my expectations. He should be called the Super Service Advisor because he’s the man! Hisham Mansoor made the introduction and Michael helped me from there. Both are exceptional at what they do! Thanks again!
My Sales Representative Lee was Awesome! He listened to what features I was looking for and found me a vehicle that was in my price range. He was Very patient and reviewed all of my options with me. I Definitely will return to this location & would recommend Lee to other customers. Everyone at this Dealership was Very Friendly & willing to help!
40445 Van Dyke Ave, Sterling Heights, MI 48313
Recent crash data for the area around Serra Chevrolet Sterling Heights loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Jbv65: Jun 10, 2026 (32 days ago)
Written Reviews
8
Average Rating
4.38
Reviews (30d)
0
Reviews (90d)
8
Older Archive
8
Assigned Tags (3)
Showing 8 of 8 written reviews.
1 star
1
2 star
0
3 star
0
4 star
1
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6
Reviews older than 30 days are kept available in pages of 12.
Jbv65
Personal Injury
Unknown
It took 2 hours and 15 minutes to have a simple oil change and tire balance and I had made an appointment?
Larry Tilley
Personal Injury
Unknown
Took my truck in Tuesday for some service very professional service I give them a 5-star rating ..
Mike Dockus
Personal Injury
Unknown
Bump shop manager is a great guy to work with.
Phillip White
Personal Injury
Unknown
Excellent service
Jason Habbo
Personal Injury
Unknown
Michael Johnson EXCEEDED my expectations. He should be called the Super Service Advisor because he’s the man! Hisham Mansoor made the introduction and Michael helped me from there. Both are exceptional at what they do! Thanks again!
Sharon Jemkort
Personal Injury
Unknown
My Sales Representative Lee was Awesome! He listened to what features I was looking for and found me a vehicle that was in my price range. He was Very patient and reviewed all of my options with me. I Definitely will return to this location & would recommend Lee to other customers. Everyone at this Dealership was Very Friendly & willing to help!
Christopher Gerardy
Personal Injury
Unknown
Eliana went above and beyond in her customer service and care. I really felt valued the moment I walked in to the dealership.
John Stapleton
Personal Injury
Unknown
John Trotto was outstanding. Timely and thoughtful updates. Car was delivered on time and in pristine condition. Serra Chevrolet of Sterling Heights is my go to dealer.
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