It took 2 hours and 15 minutes to have a simple oil change and tire balance and I had made an appointment?
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Serra Chevrolet Sterling Heights
Sterling Heights Personal Injury Lawyer — 3779 Client Reviews Analyzed
4.6(3779 reviews)Serra Chevrolet Sterling Heights is a Personal Injury law firm in Sterling Heights, MI, located at 40445 Van Dyke Ave and reachable at +1586-413-7900. Clients have rated the firm 4.6 out of 5 across 3779 public Google reviews, 8 of which include written feedback. The most recent written review is from Jbv65 on Jun 10, 2026 (84 days ago).
Owner engagement: Serra Chevrolet Sterling Heights replies on 32% of visible Google reviews, and roughly 91% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, patience through a long case, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
3779 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Serra Chevrolet Sterling Heights is a personal injury law firm serving clients in Sterling Heights, Michigan, located at 40445 Van Dyke Ave 48313.
Review evidence: Clients have left 3779 public Google reviews averaging 4.6 out of 5, 8 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Sterling Heights, Michigan firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 357 photos are public on Google; contact the firm to ask about consultation fees.
Contact Serra Chevrolet Sterling Heights at (586) 413-7900 or visit serrasterlingheights.com for a free case review.
3,779 public reviews and 18 written reviews.
Most recent written review from Jbv65: Jun 10, 2026 (84 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Jbv65: Jun 10, 2026 (84 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 10, 2026 (84 days ago). Compare that recency with the other firms you are considering.
It took 2 hours and 15 minutes to have a simple oil change and tire balance and I had made an appointment?
Took my truck in Tuesday for some service very professional service I give them a 5-star rating ..
Bump shop manager is a great guy to work with.
40445 Van Dyke Ave, Sterling Heights, MI 48313
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Jbv65: Jun 10, 2026 (84 days ago)
Written Reviews
18
Average Rating
4.06
Reviews (30d)
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Reviews (90d)
3
Older Archive
18
Assigned Tags (3)
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It took 2 hours and 15 minutes to have a simple oil change and tire balance and I had made an appointment?
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Took my truck in Tuesday for some service very professional service I give them a 5-star rating ..
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Bump shop manager is a great guy to work with.
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Excellent service
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Michael Johnson EXCEEDED my expectations. He should be called the Super Service Advisor because he’s the man! Hisham Mansoor made the introduction and Michael helped me from there. Both are exceptional at what they do! Thanks again!
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My Sales Representative Lee was Awesome! He listened to what features I was looking for and found me a vehicle that was in my price range. He was Very patient and reviewed all of my options with me. I Definitely will return to this location & would recommend Lee to other customers. Everyone at this Dealership was Very Friendly & willing to help!
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Eliana went above and beyond in her customer service and care. I really felt valued the moment I walked in to the dealership.
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John Trotto was outstanding. Timely and thoughtful updates. Car was delivered on time and in pristine condition. Serra Chevrolet of Sterling Heights is my go to dealer.
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Everytime I bring my vehicle in to have a repair performed the vehicle repair is done but something else is broke or not working
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Bryan Nicholas Very professional work so hard to get you the best deal around and he make sure you get the car you want he is really the best guy to deal with
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Jackie is amazing, make all process simple easy and fast!
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It's not Buff's place anymore. I bought my first new chevy in 1976 my mother was a General Motors employee and through out the years my immediate family as purchased at least 100 vehicles from this dealership . Ownership has changed and buff is gone along a caring service manager.
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Last review 59d ago
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