Serrano Cagan Cagan Law Firm Orlando Fl review signals at a glance

This law firm is the best. Craig helped me with my home insurance claim when the insurance company refused to pay for my roof. They handled everything professionally and helped reach an agreement so the insurance company had to pay. I’m very grateful for their help and highly recommend them to anyone dealing with insurance issues.

Great service from Frank, Amber and Sheila, a pleasure to work with!

After a months long battle with our insurance company lowballing repair estimates and dodging a roof repair, we received a settlement offer for a full replacement within a week. Brittany Birs was incredible throughout the entire process - really going to bat for us. Could not recommend working with anyone else if struggling with your insurance company for a claim!

I was very skeptical about engaging a lawyer to take on a big Fortune 500 company which is ranked among the top 5% companies in terms of size and revenue. I did so reluctantly! This is one of the best decisions I have made. The lawyer assigned to my case was superb! She kept me informed, step by step. She would answer all of my questions and assured me that she was working as hard as she could to get a positive conclusion to my case. Her demeanor was outstanding and she exemplified care and compassion. She was successful in getting me a positive resolution to my case! I would use them again and again if I have to utilize an attorney in the future!

We couldn’t be more pleased with the legal work on our behalf by our attorney, Samantha Huffman, and her legal assistant, Grace Kwak. They kept us informed throughout the process, thoroughly prepared us for our deposition and were always responsive when we had questions along the way. Given that this was our first experience with litigation, Samantha’s patience, understanding and empathy were reassuring. She aggressively represented us, and we were extremely satisfied with the outcome.

Craig Rolle and his team operate with precision, discipline, and strategic clarity. What separates this firm is not volume or noise - it is structure. Craig approaches every matter with a clear understanding of evidentiary positioning, procedural leverage, and long-term claim trajectory. He does not chase outcomes; he builds them. From a professional standpoint, his ability to dissect complex property damage disputes, identify carrier weaknesses, and align litigation strategy with factual documentation is exceptional. He understands construction, appraisal dynamics, and bad faith exposure at a level that allows cases to be handled intelligently rather than emotionally. If you are looking for a firm that operates deliberately, communicates clearly, and understands how to build a file that stands up under scrutiny, this is it. Highly recommended.

Victoria Drake, Esq. was exceptional in coming to a quick and positive resolution to our insurance claim. She responded to our numerous emails, phone calls and texts with extreme patience. Throughout this lawsuit, Ms. Drake explained every step of the legal process in easy to understand terminology. Thank you Ms. Drake. Five stars to you.

Great experience with Serrano Cagan law firm. They acted quickly and kept me informed throughout the entire process of getting my insurance company to pay for the replacement of the roof in our home. Great Job!!!

When our insurance wanted to pay 20% of what we needed to repair our home after a tree fell through the roof we Contacted Sam Hoffman. When we had hurricane damage 20 years ago, our insurance company was there the next day and we had no issues. This time, a different carrier wanted to play games. We have been living a nightmare since November 2024. Sam and her associates stepped up and persisted until we got an acceptable amount of assistance. She never was impatient with us. We took care of all business by phone and fax as we live 45 minutes from their office. Staff was always friendly and prompt to return emails and calls.

Efficient and effective. Always answered calls in timely manner and more importantly won my case!

They've settled my claims, and claims from my mother, father, and family. I cannot say thank you enough. Mr. Fouladi is the best!

I was at a lose and I had no direction till I spoke to Samantha she was so heartfelt and professional I recommend her and grace to everyone! I truly appreciate her service!