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Review Intelligence
Shay Associates Law Firm LLC Springfield Il review signals at a glance
CrashStory aggregates public review patterns for Shay Associates Law Firm LLC Springfield Il so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.9
Total Reviews
46
PI Reviews
40
Text Reviews
46
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Review Snapshot
4.9
86 public reviews and 46 written reviews.
Recent Activity
Most recent written review from mary ruggles: Mar 6, 2026 (195 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 40% of reviews
59% of the visible replies look at least somewhat personalized instead of fully templated.
Shay Associates Law Firm LLC Springfield Il client reviews
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All46 reviews
4.9
Most recent written review from mary ruggles: Mar 6, 2026 (195 days ago)
Written Reviews
46
Average Rating
4.91
Reviews (30d)
0
Reviews (90d)
0
Older Archive
46
Assigned Tags (3)
Showing 46 of 46 written reviews.
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45
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Tim Shay and his associates Nick William.Amy are very diligent workers toward your case , they are honest and trustworthy, I would say I would recommend them to anyone. Thank you Shay and associates, workers comp injury case resolved. Mary 🎉🎉🎉🎉🎉
We selected Shay & Associates based on their positive reviews and we were not disappointed. I initially reached out to Tim Shay after what was supposed to be a routine outpatient procedure for our daughter turned into a nightmare. At the beginning, my wife was understandably hesitant, but after providing Tim with all the details surrounding the procedure and its aftermath, Tim and his team thoroughly reviewed the records with their experts and determined that we had a strong case.
Tim and his team dedicated countless hours to our case and kept us well informed throughout the entire process. It was truly impressive how deeply Tim studied our case and how he could walk us through events minute by minute with incredible detail. Due to the nature of the injury, the case took a couple of years to resolve, but during that time Tim and his team were always available, responsive, professional, and friendly.
We are extremely thankful for Tim and his team’s hard work in successfully settling our case. They gave 100% effort every step of the way and were outstanding from start to finish. We would recommend Shay & Associates to anyone in a heartbeat.
Owner response
Thank you Hernan and Christian. It was my pleasure and honor to represent your family in this unfortunate mistake by doctors whom we place our trust in. I have been impressed by the strength and resolve from you both. Thank you for entrusting your case with my firm
I chose Shay & Associates for legal representation because I needed firm action and fair compensation for my loss. The atmosphere and fine artwork, (not judging a book by its cover,) convinced me that I was in the right place! The office has been inviting, supportive, fair, and just! My legal representation communicated clearly and in a timely manner.
I am extremely grateful to Miss Stephanie, Miss Corey, Miss April, Mr. Graham, and the entire staff at Shay & Associates!
Miss Carmen, I truly appreciate you for your hard work and dedication!
I support & ABSOLUTELY FABULOUSLY LOVE MISS CARMEN’S CHOICE IN PLANTS AROUND THE OFFICE!!
*side notes*
The Frank Lloyd Wright Art and admirability of President Lincoln are indulgently impressive!
You know you are in good care when walking through the door! I am grateful to Mr. Shay as well because he CLEARLY has worked his way from his noble beginnings to the humble art of mastering equality and justice through our American justice system. His team of professional, ethical, and honest staff are people I am proud to say how much of a wonderful experience I have had while working with them on my case.
Truly and sincerely from my family and I, from the fur paws to my plants, flowers, veggies, and golf clubs, to the Shay & Associates family of hard working and dedicated team, thank you so very much! We are now able to move on with our lives. We thank you, I thank you so very kindly!
Sincerely ,
Michelle Daniels & family— including the fur paws!
When choosing legal representation, I proudly recommend with honors, Shay & Associates! Trust my recommendation and trust my experience! I promise you will enjoy the staff as well as the scenery!
Me-Me Shell (grandma), loves Shay & Associates so much that every time the bus that advertises Shay & Associates passes, Me-Me Shell squeals with excitement as it passes by!
Michelle refers anyone in critical need of legal assistance to visit Shay & Associates! The office is very professional and all staff are whole heartedly good faith representation kind of people!
Shay & Associates treats clients like family not just clients! They genuinely care for those who are in need of legal representation!
My family and I applaud the hard work and dedication of these people who are clearly passionate in their field of law! Thank you again so very much to the kind and caring staff of Shay & Associates! Happy holidays to them and their families!
Owner response
Michelle, thank you so much for your glowing review! You were always such a joy. It was a pleasure representing you in your personal injury case. <br>-Stephanie
First and foremost, I want to say Thank You so very much for handling my case
I originally talked with Tim Shay and I also talked with Nick. Both of which i was highly pleased with their professionalism. They both seamed to care about MY best interest.
Stephanie is the attorney that I delt with the most. She is straight forward with eplaining whats going on, answering questions, and truely had my best interest first and formost.
She was strong-willed and very aggressive when dealing with my (former) employer, and setteled my lawsuit with an amount that was fair for my injury.
If anyone is ever in need of a good attorney, I would VERY HIGHLY RECOMMEND calling Shay and Associates and talking with one of the attorneys there. As for me and my case they jumped in, got started and didn’t stop until it was settled!!
I wanna tell the world my awesome experience with the office of shay and associates!!
I am not an easy person to deal with let's start there! But never once did the team let me down! I felt like I was talking to a family member when I came in office! (Big shout out to Nicholas) ,
Thank you to the whole team! Your work, improved my life! I pray i never have a accident again, but if I do I will not hesitate to call the team!!
5 stars!
Highly recommend!
I can’t say enough good things about Shay & Associates! From the very first phone call to make an appointment, I was treated with kindness and respect. When I met with Nick and Amy to talk about whether I had a workers’ comp case, they were so honest, friendly, and really took the time to walk me through what to expect.
It turned out I did have a case, and Nick and Amy were amazing through the whole process. They kept me informed every step of the way, worked hard, and always made me feel like my case mattered. Nick told me from the start it would be a tough one, but they didn’t hesitate to fight for me — and they won!
Whether it was in person, over the phone, or by email, I was always treated with kindness and kept in the loop. If you’re looking for a law firm that truly cares and fights for you, this is the one.
Shay & Associates are the best ...I had a work injury a few months ago and my lawyer Tim and his Assistant Amy worked diligently and prompt giving me the best results one could ask for ...they were consistent and patient and adamant about explaining the steps toward resolving my case...I will definately recommend work collegues and friends to this law firm in near future, if they need Professional Lawyers to handle their case.
Shay & Associates Law Firm handled my Workers Compensation claim with the upmost care and professionalism. With Mr. Shea, Nick Williams, Amy, Corey and the entire staff by my side; I felt assured and confident. My case was given the attention necessary to achieve a positive outcome. If you are in need of legal services; I highly recommend this firm!
Run, don’t walk. Do not use this lawyer. She’s claiming my emails are aggressive. She got irritated when I stopped medical treatment to be able to work to pay for my grandmas funeral and dropped a personal injury but continued the comp. Then she dropped the comp. She also claimed I didn’t approve something and when I pulled up the email and gave her the day and time I approved it her story changed. Finally she sold me she doesn’t think I understand. I may not be a lawyer but I’m not an idiotic piece of trash either.
Stephanie did a great job in taking care of my personal injury case. Very professional and well in communication and was able to get me a fair and reasonable settlement. I would highly recommend Shay & Associates to anyone.
Owner response
Tara, thank you so much for your positive review. It was a pleasure representing you in your personal injury case. <br>-Stephanie
I’m still on my recovery journey from a 3 level total disc replacement which happened at work my loyalty & my heart for where I work and what I do allowed me to procrastinate on hiring counsel after weeks of disrespect and mental abuse from wc . Finally I was referred to get help and saw them on a bus driving past . Since my day one meeting I have been highly impressed EVERYONE IN THERE WHOLE OFFICE MRS STEHANIE MRS APRIL MRS STEPHANIES HUSBAND LIKE THE WHOLE TEAM ARE AMAZING. They stand on business. The communication is above and beyond I know I’m in great hands and forever grateful for your team just felt like sincerely saying thank you for stepping in and taking my case serious
Owner response
Rachelle, thank you so much for your stellar review. It is such a pleasure representing you in your workers compensation case. <br>-Stephanie
Tim Shay and his associates Nick William.Amy are very diligent workers toward your case , they are honest and trustworthy, I would say I would recommend them to anyone. Thank you Shay and associates, workers comp injury case resolved. Mary 🎉🎉🎉🎉🎉
We selected Shay & Associates based on their positive reviews and we were not disappointed. I initially reached out to Tim Shay after what was supposed to be a routine outpatient procedure for our daughter turned into a nightmare. At the beginning, my wife was understandably hesitant, but after providing Tim with all the details surrounding the procedure and its aftermath, Tim and his team thoroughly reviewed the records with their experts and determined that we had a strong case.
Tim and his team dedicated countless hours to our case and kept us well informed throughout the entire process. It was truly impressive how deeply Tim studied our case and how he could walk us through events minute by minute with incredible detail. Due to the nature of the injury, the case took a couple of years to resolve, but during that time Tim and his team were always available, responsive, professional, and friendly.
We are extremely thankful for Tim and his team’s hard work in successfully settling our case. They gave 100% effort every step of the way and were outstanding from start to finish. We would recommend Shay & Associates to anyone in a heartbeat.
I chose Shay & Associates for legal representation because I needed firm action and fair compensation for my loss. The atmosphere and fine artwork, (not judging a book by its cover,) convinced me that I was in the right place! The office has been inviting, supportive, fair, and just! My legal representation communicated clearly and in a timely manner.
I am extremely grateful to Miss Stephanie, Miss Corey, Miss April, Mr. Graham, and the entire staff at Shay & Associates!
Miss Carmen, I truly appreciate you for your hard work and dedication!
I support & ABSOLUTELY FABULOUSLY LOVE MISS CARMEN’S CHOICE IN PLANTS AROUND THE OFFICE!!
*side notes*
The Frank Lloyd Wright Art and admirability of President Lincoln are indulgently impressive!
You know you are in good care when walking through the door! I am grateful to Mr. Shay as well because he CLEARLY has worked his way from his noble beginnings to the humble art of mastering equality and justice through our American justice system. His team of professional, ethical, and honest staff are people I am proud to say how much of a wonderful experience I have had while working with them on my case.
Truly and sincerely from my family and I, from the fur paws to my plants, flowers, veggies, and golf clubs, to the Shay & Associates family of hard working and dedicated team, thank you so very much! We are now able to move on with our lives. We thank you, I thank you so very kindly!
Sincerely ,
Michelle Daniels & family— including the fur paws!
When choosing legal representation, I proudly recommend with honors, Shay & Associates! Trust my recommendation and trust my experience! I promise you will enjoy the staff as well as the scenery!
Me-Me Shell (grandma), loves Shay & Associates so much that every time the bus that advertises Shay & Associates passes, Me-Me Shell squeals with excitement as it passes by!
Michelle refers anyone in critical need of legal assistance to visit Shay & Associates! The office is very professional and all staff are whole heartedly good faith representation kind of people!
Shay & Associates treats clients like family not just clients! They genuinely care for those who are in need of legal representation!
My family and I applaud the hard work and dedication of these people who are clearly passionate in their field of law! Thank you again so very much to the kind and caring staff of Shay & Associates! Happy holidays to them and their families!